We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Hotel Plaza

    Piazza Principe Umberto 23, 80142, Naples, Italy
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$82/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$74
    View Deal
    Traveller (161)
    Room & Suite (179)
    Dining (42)
    UNA Hotel Napoli
    1,881 reviews
    #20 of 185 hotels in Naples
    0.3 km
     
    Palazzo Caracciolo Napoli MGallery by Sofitel
    2,625 reviews
    #19 of 185 hotels in Naples
    0.6 km
     
    ibis Styles Napoli Garibaldi
    804 reviews
    #28 of 185 hotels in Naples
    0.4 km
     
    Hotel De la Ville
    116 reviews
    #125 of 185 hotels in Naples
    0.08 km
     
    Overview
    • Excellent20%
    • Very good43%
    • Average23%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “railway station” (13 reviews)
    “top floor” (12 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    Rooftop Terrace
    Housekeeping
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"name":"ibex_photo_carousel"},"scriptFlags":null}
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$73.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Naples hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8b67d16dad894199b1d4a2ab102f7d20", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":267245,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78334168],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":73,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8b67d16dad894199b1d4a2ab102f7d20","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":74,"lowestMetaPrice":73,"additionalPartner":false,"highestMetaPriceDisplay":74,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":74,"lowestMetaPrice":73,"highestMetaPriceDisplay":74,"hotelName":"Best Western Hotel Plaza","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhiNjdkMTZkYWQ4OTQxOTliMWQ0YTJhYjEwMmY3ZDIwIiwiQUlLIjoiMzgwMjAwY2Y1ZmYyNDE1MThlOTI0MzVjYTdiMWZlNmMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$73", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78334168":"PricelineIB","78886084":"OrbitzEWS","53926492":"TravelocityEWS","65696519":"Hotwire","59407828":"BestWestern","32696012":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"name":"ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"],"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"template":"ibex_room_grid_row_hsx__widget","moduleList":[],"name":"ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (969)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 254 reviews

    Reviewed 3 weeks ago

    You will ,miss this place once you leave: the hot riccias or frollas at breakfast; the friendly people at the reception or at breakfast; the very discreet cleaning ladies who will always try and make you feel comfortable and the hustle and bustle around this...More

    Review collected in partnership with Best Western
    Thank Daniela19601201
    Reviewed 4 weeks ago

    We stayed 2 nights , there was no airconditioning, the control fell off the wall when we tried to adjust the temperature. The room size was not as advertised, it is in a really bad neighborhood although really close to the train station.

    Thank Judith S
    Reviewed 15 October 2017 via mobile

    We stayed for 3 nights and i agree with all that stilettostatutes wrote. The area is dangerous and dirty both day and night. I didnt mind the hotel decor but the air con didnt work and my husband was bit by lots of mosquitoes. I...More

    Thank amanda p
    Reviewed 15 October 2017 via mobile

    Dont stay here what a disgrace just to call it a hotel We only had half a curtain might not seem so bad but outside we maybe 50 imigrants throwing bottles going in rubbish bins crawling on the floor Our shower door was off the...More

    Thank Tyrone P
    Reviewed 9 October 2017

    Understandably, the room was nothing special or exceptional but I was not expecting anything exceptional for $100 USD a night. However, the website states that it is a four star hotel – it is so far from a one star hotel, it is shocking. The...More

    Thank stilettosstatutes
    UNA Hotel Napoli
    1,881 reviews
    #20 of 185 hotels in Naples
    0.3 km
     
    Palazzo Caracciolo Napoli MGallery by Sofitel
    2,625 reviews
    #19 of 185 hotels in Naples
    0.6 km
     
    ibis Styles Napoli Garibaldi
    804 reviews
    #28 of 185 hotels in Naples
    0.4 km
     
    Hotel De la Ville
    116 reviews
    #125 of 185 hotels in Naples
    0.08 km
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Multilingual Staff
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$69 - US$199 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Business Hotel in Naples
    • #43 Luxury Hotel in Naples
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 57
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, TravelUp, Priceline, Booking.com, Hotels.com, Travelocity, Hotwire, Cancelon, getaroom.com, Orbitz, HotelQuickly and TripOnline SA so you can book your Best Western Hotel Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Campania >
    • Province of Naples >
    • Naples
    • Also Known As
    • Best Western Plaza ,
    • Best Western Naples ,
    • Naples Best Western
    Add Photo Photos
    Traveller (161)
    Room & Suite (179)
    Dining (42)
    Hotel & Grounds (174)
    Bathroom (16)
    Business Centre & Event Rooms (4)
    Nearby
    UNA Hotel Napoli
    1,881 reviews
    .26 km away
     
    Hotel De la Ville
    116 reviews
    .08 km away
     
    ibis Styles Napoli Garibaldi
    804 reviews
    .44 km away
     
    Nearby Restaurants
    Antico Forno delle Sfogliatelle Calde Fratelli Attanasio
    3,998 reviews
    .11 km away
    Bar Mexico
    489 reviews
    .23 km away
    Pizzeria da Gaetano
    737 reviews
    .17 km away
    Mimi Alla Ferrovia
    1,405 reviews
    .11 km away
    Nearby Attractions
    Lido Onde Blu
    15 reviews
    .39 km away
    Stazione Napoli Centrale
    582 reviews
    .26 km away
    Porta Capuana
    62 reviews
    .22 km away
    Chiesa di Santa Caterina a Formiello
    37 reviews
    .39 km away
    Ask a question
    Questions & Answers
    63stef
    24 September 2017|
    AnswerShow all 2 answers
    Response from GIANLUCA4015 | Property representative |
    Dear Sir, we have pleasure to inform you that inside the hotel there is the bar and nearby the hotel there are the restaurants.
    0
    Votes
    Google Translation
    Lauren Z
    13 March 2017|
    Answer
    Response from GIANLUCA4015 | Property representative |
    Dear Sir, the transfer from the hoteo to the port is euros 20,00 and the transfer from the hotel to the airport is 25,00 euros.
    0
    Votes
    Google Translation
    Martine A
    16 May 2016|
    Answer
    Response from abnrose | Reviewed this property |
    There is nothing to be scare about. I drove to in Naples, stayed at the Best Western Hotel, walked down to a restaurant near plaza Garibaldi, shopped in the surrounding area, and no one bothered us (two adult females). I... More
    0
    Votes
    Room Tips
    "Find another hotel!"
    Read review
    "Choose higher floors to avoid street noise if you prefer windows open."
    Read review
    "Price is low so don't expect too much from the rooms."
    Read review
    "Avoid this hotel. Better another area even being not so close of the Central Station"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing