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Hotel Palazzo Alabardieri

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#6 of 188 Hotels in Naples
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Palazzo Alabardieri
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810 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Swindon, United Kingdom
Reviewed 2 weeks ago via mobile

We have visited a fair number of hotels but NONE have been better than this. The staff are superb. The building is exotic. The rooms are enchanting and breakfast is elegant not full of rubbish just quality food. The area as many places to eat good food. The bay of Naples is just a steady five minutes walk away and...

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Thank George B
Florida
Reviewed 2 weeks ago

Single star rating because there are too many items where management is indifferent to guest experience. Dreadful internet and mobile phone service which could be solved by an inexpensive microcell installation. The only mobile phone service is in the vicinity of the entrance lobby – no mobile service in rooms and in much of the public area. The staff uniforms...

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1Thank wrantar
Reviewed 3 weeks ago via mobile

Great location to see Naples. Really charming small hotel with nice rooms. Spacious comfortable bedroom with good size bathroom,recently refurbished I think with shower. Breakfast adequate without been special, apart from the wonderful cakes of Naples. Staff all very pleasant and a nice warm feel about the place. Ideally situated to see the great shopping area of Naples.

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Thank Ian B
Hermance, Switzerland
Reviewed 11 December 2016

the hotel is very conveniently located in the heart of the city, but in a narrow almost pedestrian alley and very quiet (traffic is cahotic in the surroundings). the room was not large but comfortable, nicely furnitured and equipped with all needed amenities. No view, but this was a plus for quitness. Only drawback: to find the right temperature for...

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Thank Roberto F
Metro Minneapolis-Saint Paul, Minnesota
Reviewed 8 December 2016

The good: Pretty rooms (junior suite)with wonderful storage Lovely bathroom with great counter space Great location for touring, quiet, shopping, restaurants Nice staff The Bad: Wifi 'broken' entire stay Not a luxury hotel, but quite nice

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Thank eatplaylove
Chicago.IL
Reviewed 1 December 2016

We stayed here in November and found our room quiet, clean and nicely outfitted. Not luxury, but comfortable beds, crisp sheets every day, new towels even though we planned to re-use. Etro brand amenities, quite nice. The location is perfect. It's very safe, near a cab stand, good walking nearby and a gourmet market right across the road. We enjoyed...

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Thank Donaldsdottir
Chicago, Illinois
Reviewed 25 November 2016

This is a very nice, but not quite luxurious, hotel in an ideal location. There are numerous good restaurants very nearby, and a taxi stand as well. The neighborhood is very quiet at night. Our room was reasonably large, very clean and with all the amenities one would want. The breakfast buffet is extensive and outstanding, with the sole exception...

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Thank dennisfr
Wilmslow UK
Reviewed 19 November 2016

Booking based on friend's recommendation and tripadvisor reviews. The chief good point it's good location in terms of safety, noise, and quality of immediate neighborhood. Also the serving staff at breakfast is very efficient and could not stop smiling. On the negative side was the terrible internet reception, lack of windows and a safe in our room, and one day...

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Thank mosolygo
PalazzoAlabardieri, Direttore at Hotel Palazzo Alabardieri, responded to this review

Dear Customer, thanks for your feedback and for rewarding our location considered from three foundamental points like safety, noise and quality of nighborhood. Please note that there is no room with no safe and windows. We apologize for any other inconvenience and send you our best regards.

Merritt Island, FL
Reviewed 15 November 2016

After a "Momma Mia" taxi ride from the the Naples train station to Piazza die Martiri, we were let out at Via Alabardieri and Via S Caterieri - where our driver said he could not take us to the front door of our hotel because it was a one way street, we pulled our luggage down this brick, bumpy narrow...

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Thank TravelingPhil
Reviewed 9 November 2016

Very uncomfortable to have during 3 nights a shower who is not working, very hot or very cold. I asked to solutions but not done, unacceptable for this type of hotel category and very uncomfortable. Service and receptionist not helpful and not customer oriented. Receive for the disagreement 30 euros discount (the 30 euros I payed to have the possibility...

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1Thank Manuel E
PalazzoAlabardieri, Direttore at Hotel Palazzo Alabardieri, responded to this review

Dear Guest, We want to assure you that we take all issues very serious and we would have mouved you to another room but unfortunately there was no room availabile in those days. We always strive to provide the best service to our guests and a proof of this are the hundreds positive reviews on this site. We apologize for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
This prestigious 4 star hotel located in the most exclusive part of the city, close to the seaside and to the shopping area, offers 33 rooms divided between Classic, Superior and Junior Suite. Among the services we highlight free Wi-Fi (in room, public areas and meeting rooms) and a garage (surcharge)available in the immediate proximity. The hotel extens its offer through the American Bar Amazon, the exclusive bar open to the public. The range of services is complemented by the Meeting Center, versatile and functional, with 6 meeting rooms and the Salone degli Alabardieri, housed in a former cloister and particularly attractive for events and ceremonies. ... more   less 

Additional Information about Hotel Palazzo Alabardieri

Address: Via Alabardieri 38, 80121, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples > Chiaia
Price Range: RM517 - RM1,119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo Alabardieri 4*
Number of rooms: 46
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Also Known As:
Palazzo Alabardieri Hotel
Palazzo Alabardieri Naples
Hotel Style:
#2 Luxury Hotel in Naples
#3 Family Hotel in Naples
#4 Romantic Hotel in Naples
#6 Business Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palazzo Alabardieri staff and other travellers.
16 questions
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Torquay, United Kingdom
over a year ago
Torquay, United Kingdom
Atlanta, GA

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Questions? Get answers from Hotel Palazzo Alabardieri staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a junior suite”
 of 5 bubbles eatplaylove, 8 Dec 2016 | Read review
“if you prefer daylight in your room, ask for it”
 of 5 bubbles mosolygo, 19 Nov 2016 | Read review
“We had a first floor room overlooking the street and to our surprise we had a juliet balcony whigh was lovely.”
 of 5 bubbles Andreawop, 28 Sep 2016 | Read review
“We had a small terrace off our room but didn't really spend much time there.”
 of 5 bubbles lastcallforboarding, 8 Aug 2016 | Read review
“We were near the street and had no problem with noise. So I really don't think location matters in the building.”
 of 5 bubbles mflanagan801, 24 Jul 2016 | Read review
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