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Hotel Metropolis - Chateaux & Hotels Collection

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#218 of 1,292 Hotels in Rome
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Hotel Metropolis - Chateaux & Hotels Collection
Hotel Metropolis - Chateaux & Hotels Collection
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703 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Leighton Buzzard, United Kingdom
Reviewed 19 May 2015 via mobile

Stayed for 4 nights for a weekend away sightseeing Rome with my girlfriend. Very nice hotel and very friendly, helpful English speaking staff. The room was a very nice and clean, however very small even for a boutique hotel. No draws or kettle .... (A must for a travelling Brit armed with his own supply of earl grey tea bags)...

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Helpful?
1Thank colin g
Antonio G, Director of Sales at Hotel Metropolis - Chateaux & Hotels Collection, responded to this review

Dear Customer, Thank you for your nice comments. We are more than glad to see that you are satisfied with our service and that the hotel style is of your liking. We are happy to know that you have found our staff very friendly and helpful, we work every day on motivation and also your review will be a chance...

Cardiff, United Kingdom
Reviewed 9 May 2015

Pleased with choice and location, agree with previous comments regarding wifi,but came to Roma for the experience not to spend time on wifi. Rooms were clean, with fresh towels daily. Staff friendly and helpful, breakfast was sufficient, would recommend

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Helpful?
1Thank Carbo2311
Antonio G, Director of Sales at Hotel Metropolis - Chateaux & Hotels Collection, responded to this review

Dear Customer, thank you for choosing Hotel Metropolis for your stay in Rome. We are happy to see that you decided to share your opinion with other travellers and we really appreciate your good impression. Your satisfaction with the breakfast and the kindness of our staff is already a goal for us and we work everyday to improve it. Do...

Sliema, Malta
Reviewed 30 April 2015

I've been coming to this hotel for years (with work) and it must be at least my 5th visit and despite asking for something special like an upgrade (for my partner's 30th) we got absolutely nothing. Not even a "Welcome back". Breakfast was poor, not much choice and very uninspiring. Room was extremely hot and air-con just kept blowing hot...

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Helpful?
1Thank roberto_villani
Antonio G, Director of Sales at Hotel Metropolis - Chateaux & Hotels Collection, responded to this review

Dear Customer, we regret that your last stay was not satisfying as the previous times. We really hope to have the opportunity to recover in the future, please contact us directly to have reserved the best deals on the best terms, surely we will remedy the incident Best regards

Grenoble, France
Reviewed 30 April 2015 via mobile

We spent several nights at this hotel during our visit to Rome in early March, and we couldn't be happier with this choice. Located in a residential neighborhood near the Vatican, we were able to make the most of the tourists spots in Rome, while at the same time eating at excellent local (non-tourist) restaurants at night. It was perfect....

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1Thank singinpapillon
Antonio G, Director of Sales at Hotel Metropolis - Chateaux & Hotels Collection, responded to this review

Dear Customer, thank you for choosing our hotel and for leaving your nice review. We are glad to notice your satisfaction with the hotel services, the room and the professionality of our staff. Also the location has been valued and is is very important for us that our guests can appreciate our central position, in a quiet area at the...

Athens, Greece
Reviewed 29 April 2015

The wifi connection was very poor! Also, at the check out, they made a mistake and they were asking us for 36 euros more. the girl at the front desk was a new one, and she confussed us with some other clients.

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Helpful?
Thank Stavroula P
Antonio G, Director of Sales at Hotel Metropolis - Chateaux & Hotels Collection, responded to this review

Dear Customer, thank you for choosing Hotel Metropolis for your stay in Rome. We are sorry for the problems by the WI-FI connection, as well as for the misunderstanding at the check-out, please accept our apoligies. We hope, at the same time, that your stay was fine overall and that you enjoyed other qualities of our service. Still at your...

Cardiff, United Kingdom
Reviewed 28 April 2015

We booked this hotel specifically for its location. On a day when Rome was struggling with an airport staff strike, we rang and conformed our booking on the morning of our arrival and advised that due to the air problems we would late. No problem. When we turned up at 10 pm, we were told that there was "a problem"...

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Helpful?
1Thank Alun p
Antonio G, Director of Sales at Hotel Metropolis - Chateaux & Hotels Collection, responded to this review

Dear Guest, we are very sorry for the inconvenience occurred with your reservation. The hotel, unfortunately, had a serious technical problem and it was not possible to fix it during the day. According to the standard provided from Hotel Metropolis, we have booked for you a four star design Hotel with a very good brand reputation, and placed between the...

Dusseldorf, Germany
Reviewed 10 April 2015

I was just back from the hotel with my son. We stayed there for a week. The location of the hotel is very good(quiet and safe), and reception staff are also very friendly & supportive. The breakfast is okay, I would like to say good, but hardly to say that after we had almost the same during our stay. The...

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Helpful?
1Thank Ying Z
Antonio G, Director of Sales at Hotel Metropolis - Chateaux & Hotels Collection, responded to this review

Dear Customer, Thank you for choosing Hotel Metropolis for your stay and for taking a moment to write your review on TripAdvisor. The satisfaction of our guests is the main objective of the service we offer, your review helps us to improve our service and motivate us to offer to our guests alwasy a better service. The Management thank you...

Stockholm, Sweden
Reviewed 8 April 2015

Very nice hotel with clean and comfortable rooms 15 minutes walk from the Vatican and Piazza del Popolo. The breakfast was good. The beds were a bit on the hard side but we got used to that too. What really made the stay special enough for me to make the effort to write this post was the staff. Very friendly,...

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Helpful?
2Thank Swedish_Duo
Antonio G, Director of Sales at Hotel Metropolis - Chateaux & Hotels Collection, responded to this review

Dear Guest, thank you for your appreciation and for your nice review. We are more than pleased to receive a so positive feedback, especially for the kindness of our Staff. Awaiting for the pleasure to see you again in Rome, we remain at your disposal and send our Best Regards

Reviewed 3 April 2015

We booked this as a package City Break with BA. It was a perfect break from start to end. The hotel is in a great location just 10 minutes walk from the Vatican and 5 minutes walk from the nearest metro. It is in a quiet tree-lined avenue away from the hustle and bustle, but all the main tourist sites...

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Helpful?
2Thank Alison V
Antonio G, Director of Sales at Hotel Metropolis - Chateaux & Hotels Collection, responded to this review

Dear Customer thank you for your review, we have been glad to read it. It is a pleasure to find that you had a good time with us and that you have appreciated our location and our service. Do not hesitate to contact us for any need in the future, our best offers will be reserved to you if you...

Waverly, Ohio
Reviewed 26 March 2015

We was moved here from Smart Hotel, due to a flood of our wing prior to arrival. We was not happy with the original move due to the location wasn't quite as nice. Upon arrival though to the Metropolis, they upgraded us to a great soundproof suite with remote skylights! The staff was great and helpful and set up a...

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1Thank Robbie A
Antonio G, Director of Sales at Hotel Metropolis - Chateaux & Hotels Collection, responded to this review

Dear Guests, we are glad to see that you spent some of your time to leave this nice review about Hotel Metropolis. The Staff and Management thank you for all your feedbacks about the whole service provided and to know that you enjoyed your stay with us. We really hope to see you again in the future and send our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
Hotel Metropolis, pearl of the hospitality in Rome’s city center, stands out for its original and modern design, complemented by an elegant and familiar atmosphere, which makes pleasant your stay in the Eternal CityA few minutes walking distance from Vatican City and St. Peter's Basilica, Hotel Metropolis is ideally located to quickly get the main attractions of the city, without renouncing to the tranquility of the location.Very close to Lepanto subway station, the hotel is well connected with the city area of interest, the most important monuments, museums, shopping streets and the main railway station, Termini.The hotel offers comfortable rooms of several categories to meet the liking and needs of a varied and dynamic clientele. Each room is equipped with bathroom, with shower or bathtub, hairdryer, safe-box, courtesy kit.Among other amenities, Hotel Metropolis is completed by the presence of an inside Bar and Restaurant, where you can delight your taste with creative cocktails and Italian dishes of the finest quality and refinement. ... more   less 

Additional Information about Hotel Metropolis - Chateaux & Hotels Collection

Address: Via delle Milizie, 26, 00195 Rome, Italy
Region: Italy > Lazio > Rome
Price Range: RM424 - RM875 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Metropolis - Chateaux & Hotels Collection 4*
Number of rooms: 55
Reservation Options:
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Hotel Style:
#121 Luxury Hotel in Rome
#184 Business Hotel in Rome
#285 Family Hotel in Rome
#328 Romantic Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropolis - Chateaux & Hotels Collection staff and other travellers.
8 questions
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Questions? Get answers from Hotel Metropolis - Chateaux & Hotels Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room at the back of the hotel as the noise from the street in the mornings could mean an early start.”
 of 5 bubbles simonpE8678HT, 17 Feb 2017 | Read review
“The hotel is on a corner of two busy roads but it wasn't an issue”
 of 5 bubbles reetpetite60, 14 Feb 2017 | Read review
“ask for room with a view - Room 108 was lovely”
 of 5 bubbles jonathanrhennessy, 12 Jan 2017 | Read review
“walking distance from The Vatican”
 of 5 bubbles clarissamvm, 1 Nov 2016 | Read review
“Room 101 can be quite noisy”
 of 5 bubbles JonArnold, 27 Oct 2016 | Read review
5 of 5