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Holiday Inn Rome - Aurelia

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#621 of 1,292 Hotels in Rome
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Holiday Inn Rome - Aurelia
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656 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Denver, Colorado
Reviewed 10 November 2016

This hotel had a beautiful suite for us. Great Service staff. Restaurant. But it is outside of the city of Rome. They do have a shuttle bus to take you to the first metro stop in rome that runs frequently. But I would pick a closer hotel if I were to go back.

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Helpful?
Thank lunamoon51
ROMVA, Revenue Manager at Holiday Inn Rome - Aurelia, responded to this review
Google Translation

Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de...

Kidderminster, United Kingdom
Reviewed 2 November 2016 via mobile

Great stay really nice hotel . Easy to get in out of the city centre Would definitely recommend this hotel. Nice bar and breakfast has a good choice with food refilled regularly. The reception staff are so helpful and very polite

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Helpful?
Thank Les P
ROMVA, revenue manager at Holiday Inn Rome - Aurelia, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Anna Revenue Manager

Helsinki, Finland
Reviewed 2 November 2016

We were on international congress. Food was decent and service fair, BUT. This is not a four star hotel !!!! Room was small and filthy, air condition did not work. One morning cleaning lady came to room at 8.00 am. It was +27 C, so we were really need for the swim. Outdoor pool was green and smelled like hell....

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Helpful?
Thank LillyFinn
ROMVA, Revenue Manager at Holiday Inn Rome - Aurelia, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. Hotel staff

Birmingham, United Kingdom
Reviewed 31 October 2016

I had to choose this hotel because a conference I was attending nothing was good The smell of the hotel was bad The staff was angry and upset while they talking to me Never been to a hotel as bad as this

Review collected in partnership with Amoma.com
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Thank 762israah
ROMVA, Revenue Manager at Holiday Inn Rome - Aurelia, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Hotel...

Oxford, United Kingdom
Reviewed 28 October 2016

This hotel is far away from city centre. Arriving the receptionist need to change department, because guest relation = 0 Pizza nothing special and too expensive for what they serve. Avoid if possible. Taxi to Rome around 20 euros.

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Thank Paulo V
IHGService, Guest Relations Manager at Holiday Inn Rome - Aurelia, responded to this review

Dear Paulo V, Thank you for taking the time to share your experience and for choosing to stay with us. Your opinion is very important to us, as it helps us identify areas in need of improvement. I would like to apologize for any inconveniences you may have experienced due to the unacceptable customer service received from our hotel staff...

Alexandria, Egypt
Reviewed 27 October 2016

-position is very bad almost outside rome , no public transportation to rome . the only way to go to downtown is the shuttle bus from the hotel only 9am , 10am , 11 am then from 5pm till 10am to battistini metro station then coming back from metro station same timing plus 20 mns , which means if i...

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Helpful?
Thank Ahmed A
IHGService, Guest Relations Manager at Holiday Inn Rome - Aurelia, responded to this review

Dear Ahmed A, Thank you for your candid review and for staying with us. We are glad to hear you found our receptionist very friendly. We strive to accommodate all of our guests and their needs and we are disappointed that we did not meet your expectations. We are sorry you found our location inconvenient. We hope this will not...

Reviewed 23 October 2016 via mobile

We stayed for two nights and enjoyed our visit. We explored Ancient Rome using the hotel shuttle bus and subway line. Very easy to navigate. Hotel had free wi-fi, friendly staff and comfy beds! Be sure and start your day with an espresso in the hotel lobby caffe bar. Macchiato is the best! When we travel around the globe ,...

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Thank Sheri M
Kingston, Georgia
Reviewed 22 October 2016

This was our last day on the tour and the only hotel we did not like. It was dirty (hairs in the tub and bidet), dusty, noisy, and the air here definitely was not great.Luckily we were only here for a short time and gone. This hotel has definitely seen better days and could use a major overhaul. People who...

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Helpful?
Thank Nancy B
IHGService, Guest Relations Manager at Holiday Inn Rome - Aurelia, responded to this review

Dear Nancy B, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that you found the location of the hotel convenient to your needs. However, it is regrettable that the condition of the...

Santa Rosa Beach, Florida
Reviewed 18 October 2016

I will say off the bat that the service was wonderful. All of the staff were very friendly and helpful. The rooms were definitely small compared to what Americans are used to but we made do. I wouldn't want it for a long-term visit but for a couple of nights it was fine. The location is pretty good, just outside...

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Thank Christopher P
Dubai, United Arab Emirates
Reviewed 18 October 2016

On our first trip celebrating 20 years marriage an above average hotel, catering for many tours and individuals . The staff were helpful and pleasant, language was no barrier English spoken by most staff we came into contact with

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Thank Redsocks2015

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Let be the first to welcome you to Holiday Inn Rome Aurelia, a business and laisure hotel conviniently located between the main airports, Nuova Fiera di Roma and Vatican area. At 1.5 Kilometers you can find the Ring Road of Rome exit(G.R.A.)To reach Ciampino and Fiumicino Airports. At 4.0 Kilometers only you have Vatican and Saint Peter's Area. Stay with us, park your car or tourist bus in our 24 hours guarded and controlled parking, or use our free unguarded parking. Take our shuttle bus, leaving at prefixed schedule, to reach the heart of Rome with its beauties. At 500 meters you can find the public bus stops: nr. 246 To Cornelia; nr. 247 To Vatican Museums nr. 985 To Battistini where you can find the subway line A bringing to Spanish Steps; Vatican Area and Termini railway station. Our rooms are modern and comfortable with wi fi high speed internet connetion. Relax in our outdoor swimming pool or mini gym. Our room sercvice and 24 hours business center are at your disposal. Our restaurant and lobby bar offer a different kind of meals to respond to all guests' needs. ... more   less 

Additional Information about Holiday Inn Rome - Aurelia

Address: Via Aurelia Km 8,400, 00163 Rome, Italy
Region: Italy > Lazio > Rome
Price Range: RM267 - RM624 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Rome - Aurelia 4*
Number of rooms: 237
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Also Known As:
Holiday Inn Rome West
Rome Holiday Inn
Hotel Style:
#284 Luxury Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rome - Aurelia staff and other travellers.
11 questions
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4 months ago
Waterford, Wisconsin
South Molton, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Rome - Aurelia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have no preference, this is just a place to sleep and keep moving”
 of 5 bubbles Rogelio_Cuellar, 21 Dec 2016 | Read review
“avoid this hotel”
 of 5 bubbles paulov637, 28 Oct 2016 | Read review
“Use the 4th floor”
 of 5 bubbles Redsocks2015, 18 Oct 2016 | Read review
“High floor rooms do well for amazing views”
 of 5 bubbles EnglishGirlToWelsh, 25 Aug 2016 | Read review
“We stayed on the third floor and it was very quiet.”
 of 5 bubbles tsanderson397, 9 Aug 2016 | Read review
5 of 5