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The Westin Excelsior, Rome

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Traveller (1178)
Room & Suite (798)
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Overview
  • Excellent46%
  • Very good29%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“via veneto”(293 reviews)
“beautiful hotel”(143 reviews)
“heavenly bed”(45 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Additional information
Offers from The Westin Excelsior, Rome
Special Offer: Book Early and Save 30%
Offers from The Westin Excelsior, Rome
Special Offer: Book Early and Save 30%
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,530)
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2,122 results
Traveller rating
948
631
333
129
81
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948
631
333
129
81
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All reviewsvia venetobeautiful hotelheavenly bedstarwood pointsspanish stepsamerican embassyconcierge deskclassic hotelsteam roomvilla borgheseupgraded to a suitetrevi fountainmarble bathrooman upgradefive star hotelrooms are largehotel restaurant
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1 - 5 of 2,122 reviews
Reviewed 2 days ago via mobile

The Westin Excelsior is located in one of the better locations in Rome. Right near the Spanish Steps and endless lanes of stores for shopaholics, cafes, restaurants and bars, it really is a rather beautiful area. The only problem we had was the “delux” room...More

1  Thank Jez M
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded yesterday

Dear JezM Thank you for your review. Happy to read you liked the breakfast and our fitness (open 24 hours). The indoor pool opens from 09.00am till 09.00pm. I regret we did not meet all your expectations with the room and are indeed planning a...More

Hotel's Favourite
Reviewed 21 April 2018 via mobile

Our upgraded 1 bedroom suite was great for a four day stay in Rome. This hotel is located in a beautiful somewhat quiet and relatively safe area near the American Embassy. The restaurants are great. The staff is EXCEPTIONAL. We booked our private tours through...More

1  Thank ddenne
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 23 April 2018

Dear ddenne Thank you for giving us the maximum score of 5/5 and happy to read the staff was exceptional Looking forward to welcome you again Marc Lannoy Complex General Manager

Reviewed 6 days ago

I stayed here for a week in May 2018 and loved this hotel. The location is great with so many surrounding restaurants. It is located in within the ancient portion of the city so for other tourist locations, you do have to do a bit...More

2  Thank richbdc
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 5 days ago

Dear richbdc Thank you for saying we are a beautiful hotel and for recommending Tripadvisors to stay with us. Happy to read that we gave great service As to the irons indeed by law we cannot provide them for being in a historic building but...More

Reviewed 1 week ago

Hotel took care of registering my vehicle with ZTL exception, so I did not receive a ticket from driving my rental car within the zone. Hertz rental car location also conveniently located within a block. SPG paltium status definitely recognized, and hotel made effort to...More

Thank Moquecas
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 1 week ago

Dear Moquecas Thank you for giving us the maximum score and happy to read that we exceeded expectations with “high end touches” Arrivederci ! Marc Lannoy Complex General Manager

Reviewed 1 week ago via mobile

I visited during July when it is peak in Rome. For one I didn’t enjoy Rome And would much prefer Florence or Milan, but a visit to the capital city is a must. The hotel staff and management really look for every possible reason to...More

1  Thank Hassan A
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 1 week ago

Dear Hassan A Thank you for your review I regret that we did not meet your expectations and have shared your comments with all our associates so we realize when we do not give the service that you deserved. Rest assured that I care very...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
US$285 - US$647 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Rome
#119 Family Hotel in Rome
#130 Business Hotel in Rome
#165 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$285 - US$647 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Rome
#119 Family Hotel in Rome
#130 Business Hotel in Rome
#165 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1178)
Room & Suite (798)
Dining (163)
Pool & Beach (11)
Amenities (37)
Business Centre & Event Rooms (14)
Pool (9)
Nearby
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and
Via Veneto neighbourhood earned its reputation as a
posh area where gorgeous Marcellos wooed actresses and
models while bored housewives hung out in streetside
cafes. The cafes are still there, and so are the
cocktails, but the neighbourhood is now home to
five-star businesses including hotels, banks, law
firms, and embassies. The area is also right next to
...More
Questions & Answers
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babyboomer23
1 June 2018|
AnswerShow all 3 answers
Response from Molly V | Reviewed this property |
Trip advisor won’t allow you to write it but I used 00070 dot concierge no space the at sign no space westin
1
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babyboomer23
28 May 2018|
AnswerShow all 5 answers
Response from MarcL2018 | Property representative |
Ciao ! answer may not include HTML so to reach marc (then a point) lannoy at Marriott (point) com Best regards marc
1
Vote
Manolya24
10 May 2018|
AnswerShow all 7 answers
Response from MarcL2018 | Property representative |
Dear Manolya Of course Try our cocktails at the Orum bar ! We just re-invented the Cardinale cocktail Benvenuti Marc Gm
1
Vote
Room Tips
"Upgrade to one of the small suites - they're amazing."
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"Rooms facing the side streets are more quiet than those facing the Via Veneto"
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"Rooms with balcony are not to be missed"
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"higher floor and Via Veneto city view."
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