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The Westin Excelsior, Rome

2,411 reviews
#227 of 1,272 Hotels in Rome
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Room & Suite (704)
Dining (138)
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Overview
  • Excellent45%
  • Very good30%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“via veneto”(285 reviews)
“heavenly bed”(43 reviews)
“starwood points”(35 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,411)Write a Review
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Show reviews that mention
All reviewsvia venetoheavenly bedstarwood pointsspanish stepsamerican embassybeautiful hotelconcierge deskclassic hotelvilla borghesesteam roomupgraded to a suitetrevi fountainmarble bathroomrooms are largehotel restaurantbeautiful roommajor attractions
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1 - 5 of 2,021 reviews
Reviewed yesterday

This is a five star hotel, for the most part. But there are parts of the Hotel that have not been given any attention for years. We were first put in a small room on fifth floor with a terrace. There was mildew on the...More

Thank sunknee
Reviewed 3 days ago

Oh Roma Roma, World’s capital of grand history and endless romance. This is an eternal city where you can literally feel the love in the air as you explore these ancient opulent ruins, inspiring mastery pieces of art, ultra-vibrant streets, and mouth-watering gourmet (be it...More

Thank holidayrunway
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded yesterday

Dear holidayrunaway Thank you for such a nice review and happy to read you will stay with us again Arrivederci ! Marc Lannoy General Manager

Reviewed 3 days ago via mobile

My husband and I were here for a business conference being held at the hotel, so we didn’t really have a choice about staying here. We had read the awful reviews on TripAdvisor and elsewhere re: the run down state of this hotel, but were...More

Thank KandDfromNY
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 3 days ago

Dear KandDfromNY Thank you for your review I regret and apologize that we did not meet your expectations I share all reviews with our associates and I am confident that you have also noticed many of the good ones Your feedback is very important and...More

Reviewed 5 days ago

the Westin Excelsion in Rome is one of the best "la dolce vita" hotels ever. you do not enter an hotel, but you make a trip back to the past, you can feel the atmosphere of the past with a modern service. Front desk agents...More

Thank acirrincione76
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 3 days ago

Dear acirrincione76 Thank you for your nice review Massimiliano, Elena and all associates were very happy with your comments Arrivederci ! Marc Lannoy General Manager

Reviewed 6 days ago

Returned to Rome for our annual sales kickoff meeting - 70 people from all over the world. Rome great city and on the whole the venue was very good. Arrived on the Wednesday and we staying till the Sunday. First impressions count.... Arrived at the...More

Thank Mark S
Response from MarcL2018, General Manager at The Westin Excelsior, RomeResponded 5 days ago

Dear Mark S Thank you for your constructive review and happy to read that the whole venue was very good and that the staff and standard of food were excellent I have taken good note of your recommendations Arrivederci ! Marc Lannoy Complex General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
US$375 - US$725 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Rome
#119 Family Hotel in Rome
#131 Business Hotel in Rome
#134 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$375 - US$725 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Rome
#119 Family Hotel in Rome
#131 Business Hotel in Rome
#134 Luxury Hotel in Rome
#211 Romantic Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1082)
Room & Suite (704)
Dining (138)
Pool & Beach (9)
Amenities (37)
Business Centre & Event Rooms (11)
Pool (9)
Nearby
Ludovisi / Via Veneto
Thanks to Fellini and La Dolce Vita, the Ludovisi and
Via Veneto neighbourhood earned its reputation as a
posh area where gorgeous Marcellos wooed actresses and
models while bored housewives hung out in streetside
cafes. The cafes are still there, and so are the
cocktails, but the neighbourhood is now home to
five-star businesses including hotels, banks, law
firms, and embassies. The area is also right next to
...More
Questions & Answers
Ask a question
annie l
10 December 2017|
AnswerShow all 4 answers
Response from MarcL2018 | Property representative |
Buongiorno Yes we do at st regis and westin excelsior Pls contact me at marc dot lannoy at marriott dot c o m Arrivederci ! Marc General Manager
0
Votes
KandDfromNY
23 September 2017|
Answer
Response from MarcL2018 | Property representative |
Buongiorno We should start mid 2019 Looking forward to welcome you before Marc Lannoy General Manage
0
Votes
Mary S
8 July 2017|
AnswerShow all 5 answers
Response from MarcL2018 | Property representative |
Hello Indeed we do have twin beds separated and twin beds
0
Votes
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12345618
Room Tips
"Avoid fifth floor terrace rooms"
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"Take an Iron if required and Buy your Coffee from across the street."
Read review
"top floor rooms with terrace"
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"Interior court yard was very quiet, so good to face if you want to sleep late."
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