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Hotel Beverly Hills Rome

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#678 of 1,291 Hotels in Rome
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Hotel Beverly Hills Rome
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656 Reviews from our TripAdvisor Community

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Showing 256: English reviews
San Diego, California
Reviewed 1 week ago

Age of internet forces to criticise this hotel for the lack of internet. The only available internet was in the lobby 20min/day. This means that the hotel can't be above 3 stars. The hotel seemed to be quite old, but, the staff were nice and the location was near Villa Borghese.

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Helpful?
Thank Ustun Y
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thank you so much for spending your precious time in reviewing our hotel. Our hotel offers a charged 20mb high-speed Wi-fi connection in all areas, and I’m astonished that you did not fully enjoy this available service. I also thank you for being satisfied on behalf of our Team and I hope to see you again in our...

Reviewed 2 weeks ago via mobile

Which is at 3 nights. Please note that the hotel staff is very kind, smiling and service is always available to address any problem and question recommendations and helps tourists to different places and explains the methods for achieving these. I would like to take this opportunity to praise Fabio reception showed willingness to help and very patient with us...

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Helpful?
Thank _Z6774XU
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thank you so much for dedicating your time in reviewing our Hotel. We all are proud of being served you as expected and happy to inform you that, after the precious suggestion of our loyal clients, we are starting a substantial restyling of our property, improving both style and technology, and enhance our approach to a more tailor-made...

Amsterdam, The Netherlands
Reviewed 2 weeks ago

The rooms itself is old and smelly. Tv has bad reception. Wifi is not free. Cold customers service. Rude staff. This is the worst hotel i have ever been into. I asked the lobby if there is wifi and they rudely answered that i have to go down to get the password and when i reached the lobby i was...

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Helpful?
Thank fb1141377062
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, I’m so sad in reading all these disappointments, especially because some of the listed services are recognized by our guests as elements of strength and high quality service. We are now starting a restyling action for improving the entire property and introducing advanced technology, free hi-speed Wi-fi connection included. We all hope to welcome you again in a...

Albany, New York
Reviewed 30 October 2016

We stayed at this hotel with a tour group in October, 2016. The rooms were rather small but manageable. We had a nice balcony that looked out onto the street. The bathroom was extremely small and definitely needs an update. The complimentary breakfast was nice and the bar was staffed by friendly staff. Nothing fancy about this property.

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Helpful?
Thank Anne S
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thank you so much, also on our staff’s behalf, for your kind and positive feedback of your stay at the Hotel Beverly Hills Rome. We are so happy of having been of service during your stay and invite you to come back soon and experience all the new services and features we are going to develop in the...

Reviewed 26 October 2016

To be clear, the individual people working here did an OK job. If I was going to rate the staff alone, it would be a 3. The hotel itself is very shabby. I was moved from my first room because the shower didn't work. In my second room the window shutters didn't work. The wifi was totally unreliable (essential, in...

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Helpful?
1Thank Michael F
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thank you so much for appreciating our level of service in the hotel, even if we are sorry for the inconvenience occurred with the shower, and I hope you esteem our availability in changing promptly your room. We are now working to improve technically the wi-fi service, with the target to offer soon an all-round stay experience in...

Nottingham, United Kingdom
Reviewed 17 October 2016

We stayed here for 3 nights whilst on a Riviera holiday after 4 nights in Arezzo which had been good. Initially the room looked good though dated. There was only room/bar service for evening meals so we ate out. Breakfast was limited no fresh fruit and very little hot food. The butter was 'off' so we complained. Some staff were...

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Helpful?
Thank RogEv
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, Thanks for your comment. I am sorry to read we failed to satisfy your expectations and I apologize. I was surprised by your comment on our breakfast. Our American breakfast buffet includes an offer of hot and cold dishes: various types of cereals, biscuits, various types of fresh bread, fresh fruits, 3 kinds of cake, various types of...

Birmingham
Reviewed 16 October 2016

We stayed for three nights here as part of a Riviera Tours holiday. We came with some trepidation having read many unfavourable trip advisor reviews but our experiernce was very positive. The hotel was clean, modern, luxurious and very friendly. Our room was well-appointed and we slept well in a comfortable bed. Breakfast was buffet style but ample and satisfying....

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Helpful?
Thank debandrich
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, We want to thank you for finding time to write this review about our hotel. Let me tell you that we are very glad to know that our property gave you a good experience. We look forward to a future opportunity to serve your lodging needs. Sincerely

Dublin, Ireland
Reviewed 15 September 2016

We stayed for 3 nights in this hotel, the air conditioning was not working when we arrived, the shower head was leaking from the side and blocked with limescale .The staff were anything but helpful.The Barman was under pressure all the time as the also did the room service. Wifi was 5.50 per day and did not work, they also...

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Thank Sean7171
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, thank you for your posting, I am terribly sorry we were not able to provide a pleasant experience and your comments go completely against our standard operating procedures and way of operating. We apologize for the inconvenience caused by air conditioning system that takes one day work to be solved. We assure you that such a thing will...

Brighton and Hove, United Kingdom
Reviewed 9 September 2016

Location a little out the way but it's a nice walk through Borghese Park.Taxis were reasonable though ,we had a few back from various places in the centre of Rome .Friendly nice polite staff ,very clean and room done everyday .Breakfast was good with a variety of choices overall for the price we paid was great .

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Helpful?
Thank Sue H
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, We want to thank you for finding time to write this review about our hotel. Let me tell you that we are very glad to know that our property gave you a good experience. We look forward to a future opportunity to serve your lodging needs. Sincerely

New York City, New York
Reviewed 7 September 2016

If you're used to hostels, this is only one step up. Tick in my room, shower didn't work, A/C was not functional. Avoid at all costs. Located outside the city so you have to take a cab everywhere. Pictures don't capture the current condition of this "hotel"

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1Thank TriathlonGator
GHBeverlyhills, Direttore at Hotel Beverly Hills Rome, responded to this review

Dear Guest, We want to thank you for finding time to write this review and it will surely help us to improve our services in the future. We were sorry to learn that your stay did not meet any of your expectations in terms of quality. We are honestly and frankly not used to deal with such negative comments but...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Hotel Beverly Hills Rome is located in the prestigious Parioli neighbourhood with easy connections to the centre of Rome, the highways and airports. A short walk will take you to the natural beauty of Villa Borghese park, the wonderful art in the Borghese Museum, the National Gallery of Modern Art and the Dolce Vita of famous Via Veneto. A spacious and elegant reception hall with large glass doors, leather sofas and wood panelling welcomes guests to the Hotel Beverly Hills Rome. The warmth of this initial welcome is also found in the 183 guest rooms and suites, with their classic interiors and modern comforts, in the elegance of ristorante Mascagni, in the lovely Puccini Bar and in the five meeting rooms which can host a wide range of business and private gatherings. ... more   less 

Additional Information about Hotel Beverly Hills Rome

Address: Largo Benedetto Marcello 220, 00198 Rome, Italy
Region: Italy > Lazio > Rome
Price Range: RM414 - RM804 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Beverly Hills Rome 4*
Number of rooms: 183
Reservation Options:
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Also Known As:
Grand Hotel Rome
Grand Hotel Beverly Hills Rome
Hotel Style:
#292 Luxury Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Beverly Hills Rome staff and other travellers.
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Questions? Get answers from Hotel Beverly Hills Rome staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure everything works as soon as you arrive and ask to be moved to a functional room.”
 of 5 bubbles michaelfQ7988NF, 26 Oct 2016 | Read review
“Any one with a BIG WINDOW for cool air.......”
 of 5 bubbles Sean7171, 15 Sep 2016 | Read review
“Lower floors are a little cooler”
 of 5 bubbles TriathlonGator, 7 Sep 2016 | Read review
“all rooms are good”
 of 5 bubbles hosedikla123, 4 Jul 2016 | Read review
“Ask for bath not a shower room.”
 of 5 bubbles 186478John_H, 17 Jun 2016 | Read review
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