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Hotel Torino

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Traveller (296)
Room & Suite (352)
Dining (61)
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Overview
  • Excellent7%
  • Very good21%
  • Average33%
  • Poor21%
  • Terrible18%
28 Feb 2018
“Great location, however not 4 star! ”
10 Feb 2018
“Good location”
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Concierge
Meeting Rooms
4 Star Hotel
All hotel details
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Reviews (974)
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67
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30
73
85
74
67
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1 - 5 of 329 reviews
Reviewed 3 weeks ago

Our worst experience in Italy!! We booked this hotel online for a day's stay(10am - 5pm) as our flight back to Sri Lanka was at 10pm. The receptionists were beyond rude - rolling their eyes and ignoring us. We were kept waiting in the lobby...More

Thank Nirasha2015
Response from Nadia_Plama, Responsabile relazioni con la clientela at Hotel TorinoResponded 3 weeks ago

We are very sorry for the mentioned issues. Previous guests can leave the rooms at 11, so our staff did their best to give you the room as soon as possible which was at noon. Check-in as you can see on all websites starts at...More

Reviewed 4 weeks ago

I speak for myself as a lone traveler and one who has read a variety of reviews on Hotel Torino. I spent 8 days and have nothing but praise. The front desk managers were extremely friendly, helpful and accommodating. I engaged in some fractured Italian...More

Thank Tom D
Response from Nadia_Plama, Responsabile relazioni con la clientela at Hotel TorinoResponded 4 weeks ago

Dear Tom, thanks for your kind review, we hope to host you again soon.

Reviewed 10 April 2018

I had stayed at this hotel some 8 years ago and therefore I disregarded the negative reviews. How wrong I was. The room was quite dirty. Electrical fittings quite dangerous (I went to plug my charger and the plug cover fell off). The bathroom is...More

Thank JB0807
Response from Nadia_Plama, Responsabile relazioni con la clientela at Hotel TorinoResponded 11 April 2018

Thanks for your review that will help us to improve the service following your review. At the end of the breakfast it is not possible to boil the eggs, it takes time and it would not have been possibile to serve them before the end...More

Reviewed 6 April 2018

Pros: 1. great location, 5 min walk from Termini station, 20 min walk to Coliseum (actual reason why I chose it) 2. good breakfast 3. nice view from the roof so if it is warm outside you may have your breakfast there. 4. people who...More

Thank Ivan P
Response from Nadia_Plama, Responsabile relazioni con la clientela at Hotel TorinoResponded 7 April 2018

Thanks for your review, we will do our best to improve the mentioned issues. We confirm that we fully correspond to the regional standard of the regional 4 stars hotels.

Reviewed 22 March 2018 via mobile

This hotel is presented as a 4 star hotel. It is not !! The hotel is old ,smelly (we had to keep our window open) and very dirty. The bathroom was full of pubic hair. The toilet seat was half broken. The hotel was very...More

Thank hana_kashani
Response from Nadia_Plama, Responsabile relazioni con la clientela at Hotel TorinoResponded 26 March 2018

We are sorry for the mentioned issues, we confirm that we fully correspond to the regional 4 stars hotels. We will do our best to improve the mentioned issues thanks to your review, thanks for letting us know.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Details
Price range
US$79 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#371 Luxury Hotel in Rome
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#371 Luxury Hotel in Rome
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (296)
Room & Suite (352)
Dining (61)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
Esquilino
Old school vibe from the very beginning is the only
way to describe the Esquilino neighbourhood. The
Esquilino takes pride in being one of the oldest areas
in Rome for its key location on one of the city’s
famous seven hills. From an ancient neighbourhood to
its modern incarnation as a multicultural hub,
Esquilino always has something going on—polyglot
vendors debate street artists while kids play pick-up
...More
Questions & Answers
Ask a question
Esther L
1 May 2015|
Answer
Response from Nadia_Plama | Property representative |
You can check-in 24/7. If you arrive earlier than 1pm and the room is not ready, you can leave your luggage in the luggage room, after 1pm you can check-in anytime, the hotel is always open.
1
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Google Translation
Angie D
18 December 2014|
AnswerShow all 2 answers
Response from Nadia_Plama | Property representative |
Dear Madame, all Roman hotels have bedbugs from time to time because guests bring them with them on their luggage from the train stations and airports, we get rid of them but they can come back anytime. As you know, it's not... More
0
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Google Translation
Room Tips
"Attention a ne pas oublier des affaires. Vous devez payer pour les recupeerer. Attitude malveillante de la..."
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"NOT suitable for those who cannot manage stairs."
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"Some rooms are good, some apparently NOT so good. Our family suite #325/326 was excellent. One room had a..."
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"Go elsewhere!"
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