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Terrible stay. We got to this hotel only because the one we booked was overbooked. They said that we would get superior (???) rooms. The rooms were big but that's all. Old damaged furniture, walls and ceiling covered in cloth, disgusting, extremely bad air in...More
Thank Billis S
Response from PrinceHouseHotels, Responsabile relazioni pubbliche at Hotel Prince Galles RomeResponded 4 weeks ago
thank you for taking your time to share your experience in our hotel.
We apologize if we did not meet your expectations during your stay.
For some technical reasons in Madison Hotel, we had to relocate some of our guests in Prince Galles...More
Its a total mess! Rooms were never done, the one of the receptionist was so rude!! We had booked online paying everything including the tax and everything according to their instructions and before we checked out we showed him all the documents that we had...More
Thank Mohsen E
Response from PrinceHouseHotels, Responsabile relazioni pubbliche at Hotel Prince Galles RomeResponded 3 April 2017
Dear Mr Mohsen,
it seems to us that you've never been in our Prince Galles Hotel.
It would be kind from you if you can give us more information about your reservation, so we can investigate more deeply about your issue.
San marco was over booked, even though we had booked in December and weren't going till march, San Marco put us here. Run down, dusty old shack. The first room offered to us was behind the reception desk, a store cupboard with a toilet and...More
Thank Wendy I
Response from PrinceHouseHotels, Responsabile relazioni pubbliche at Hotel Prince Galles RomeResponded 22 March 2017
we always take in serious consideration all the comments received by our guests, but it seems to us that there was a misunderstanding.
We would like to inform you that you sent a feedback for the wrong hotel.
Considering all the information you...More
The towels and toilet paper are clean :) these are the good points of the hotel. The smell in the room, the dirty floor, left overs from previous visitors and a very bad breakfast made this experience the worst in the last 10 years. The...More
2 Thank Armand18us
Response from HotelGallesR2013, Manager at Hotel Prince Galles RomeResponded 8 March 2017
Thank you for sharing with us your experience.
We take note of every Guests' suggestion.
Please, give us some further information about your breakfast issues, since when you slept in the Hotel, the breakfast room was on refurbishment, and therefore we couldn't serve...More
On arrival with it being my partner's birthday the hotel sussed this out & very kindly left a nice bottle of wine for us but no bottle opener! After thanking them & kindly asking them for one still no opener so eventually bought one which...More
US$67 - US$159 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Old school vibe from the very beginning is the only way to describe the Esquilino neighbourhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighbourhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up
basketball games. Look around you: this area isn’t like the historic centre. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.