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BEST WESTERN Hotel Metropoli

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#7 of 88 Hotels in Genoa
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Hotel Metropoli
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809 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Switzerland
Reviewed 1 week ago

The location of this hotel is perfect. It's a 20-minute walk from the Principe train station or you can take bus 34. We loved the alleyway next to our hotel as well as being in close vicinity of Piazza Ferrari. Besides the location, we were impressed with the friendliness at the reception desk and the high quality of the dishes...

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Helpful?
Thank Olygirl
Nottingham
Reviewed 4 weeks ago

Although officially rated as 3 star, we found the BW Metropoli to be a very pleasant and comfortable hotel, worthy in our view of a higher rating. The location is excellent being only a few yards away from the World Heritage site Via Garibaldi and the airport bus stops about 200 yards away in Piazza Ferrari. Breakfast at an extra...

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Thank NottinghamJourneyman
Ghent, Belgium
Reviewed 4 weeks ago via mobile

Renovating rooms while keeping the hotel open seems unacceptable to me. No way to have a rest during the day. When traveling for work this is unacceptable. Very friendly staff and clean rooms though...

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Helpful?
Thank Jonathan D
Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review

Dear Jonathan, I'm sorry for what happened during your stay and I would like to apologize. We are literally building 4 brand new awesome rooms which will be ready soon at the beginning of next year and the workers know they must start late in the morning and finish at the end of the afternoon and keep it down. Thank...

Saltillo, Coahuila de Zaragoza, Mexico
Reviewed 10 December 2016 via mobile

Giulio was at the reception! Worst service!!!! I know we had a room reserved for one person only!!! Supposedly the hotel was fully booked, wouldn't allow me to stay with my husband, made me go to a different hotel, But he wasn't willing to help... after 12 hour drive straight from the Netherlands! Well I have to complain,Are we still...

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Thank Susana A
Customer_Care1, Responsabile relazioni con la clientela at BEST WESTERN Hotel Metropoli, responded to this review

Dear Susana, Giulio, Arianna and then Nicole explained to you the city rules regarding single rooms. It was surely not an attack to you and surely we all wanted to help your case. In fact Giulio called our sister hotel BW to book a room for you at a low rate considering it’s a 4 stars hotel. He made sure...

Didcot
Reviewed 7 December 2016

Came out for 11 nights whilst my husband working in Genoa. Hotel very central, perfect for getting places. My husband stays here on a regular basis and thought I'd appreciate the break! Staff are all really friendly and a big thank you to the girl that cleans our room...I am not an early bird and have been ill for the...

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Thank Sue A
Chicago, Illinois
Reviewed 8 November 2016 via mobile

We stayed with our family here and enjoyed our time. The free breakfast was nice and the three bed options were great for our family of 5. The hotel is in a great location of Genoa as well and lots of sites and restaurants are easily within walking distance.

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Thank ABChitown
Melbourne, Australia
Reviewed 1 November 2016

The Best Western Metropoli sits amid the old town precincts and is handy to most of the attractions of Genoa. The Genoa City Hop-on-hop-off bus stop is adjacent to the hotel which allows the ability to move around without fuss. The hotel is comfortable and the breakfast, which may be included in the tariff, but if not, costs a mere...

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Thank David_Sav2014
Geneva, Switzerland
Reviewed 31 October 2016

2N3D in genes, this hotel is really well situated,plenty to see, walks from here to discover the town, restaurants/bars/shopping all close bye. Cant go wrong.The price was correct, the staff(Irene) and the others,fantastic, with all their help and great humour. Bus stop just 20 seconds from the entry. Good breakfast for only 3 euros per person. Safe at night. the...

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Thank kdennis2014
Genoa, Italy
Reviewed 18 October 2016

Hotel Metropoli is between the Old town and Modern city. The Rolli palaces are just around the corner. The hotel personnel is smiling and helpful. The room, bed, bathroom, and view are of good quality.

Review collected in partnership with Best Western
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Thank Hannu S
Reviewed 12 October 2016

Central, just a few minutes walk from Paizza De Ferrari. Clean pleasant room as well as reception and breakfast room. Travelled solo and booked a single room overlooking the small Piazza Fontane Marose. It was a good size and well laid out. Kettle and selection of tea and coffee bags in the room, as well as a well furnished mini-bar,...

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Helpful?
Thank Ann R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Within two months time we renewed 14 rooms and build a brand new one adding an extra room to the total available number.The rooms have a new modern forniture style, new wall's colour, new bedspread which is a comforter with memoryfoam matresses, new courtains. All rooms are equipped with 32"LCD tv and the brand new Safes. ... more   less 

Additional Information about BEST WESTERN Hotel Metropoli

Address: Piazza Fontane Marose, 16123, Genoa, Italy
Region: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Price Range: RM380 - RM651 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Metropoli 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Metropoli
Best Western Genoa
Genoa Best Western
Hotel Style:
#3 Green Hotel in Genoa
#5 Family Hotel in Genoa
#7 Romantic Hotel in Genoa
#8 Business Hotel in Genoa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Metropoli staff and other travellers.
5 questions
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6 months ago
Vancouver, Canada
11 months ago
Worthing, United Kingdom

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Questions? Get answers from BEST WESTERN Hotel Metropoli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“305 for a spacious room overlooking the piazza.”
 of 5 bubbles Olygirl, 8 Jan 2017 | Read review
“Outside rooms seem bigger, smaller rooms in middle of hotel. Room 205 faces on road but road is pretty quiet late at night”
 of 5 bubbles SueA411, 7 Dec 2016 | Read review
“ours was as comfortable as it could have been, not big but enough for sleeping,good wifi free all over the hotel.”
 of 5 bubbles kdennis2014, 31 Oct 2016 | Read review
“Room was clean and beds comfy, no complaints”
 of 5 bubbles lyndak767, 3 Oct 2016 | Read review
“We were told that we had a view on booking.com, but we didn't.”
 of 5 bubbles KEB94133, 23 Jul 2016 | Read review
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