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We originally requested a pick-up from Genoa Piazza Principe, but our hosts contacted us to advise that they had some car troubles and were unable to collect us as arranged. No biggie - these things happen. They kindly gave us directions to the property via...More
The place stinks and smells cigarette. In the bedroom, the pillows did not have covers, and the bed sheets looked greyish.
We decided to leave; Trying to find the staff to get our passports back, WE FOUND A CAT IN THE KITCHEN, the same kitchen...More
While I have no doubt that this B&B was at one time very nice, it is certainly no longer the case. The pictures on the website are very deceiving as they no longer reflect what the place is really like. It is very dirty and...More
Response from ALE X, Proprietario at Al Villino BruzzaResponded 7 October 2016
Gentilissima Signora Sonia, capisco il suo fastidio nel leggere la nostra replica sulla sua recensione su booking pubblicata in data...More
Although we managed to successfully cancel our booking still paying €20 for it, they charged me the full amount left through our card without our authorisation. They lied, the pictures are far different from what actually is. The place smell very bad as if have...More
Thank Maria M
Response from ALE X, Proprietario at Al Villino BruzzaResponded 4 October 2016
Nice lady Maria we congratulate for his extraordinary imagination to see and imagine the cose.La truth of his refusal to stay for one night in our cottage (his precise paole) is duvuta to the fact that she saw a kitten in the large style garden....More
This is a lovely corner of hospitaly: a small red mansion (villino means actually "small mansion") in the center of Genova just steps to via Garibaldi, run by really nice people (father and son Renato and Alexander).
We loved the place at the first glance...More
US$79 - US$100 (Based on Average Rates for a Standard Room)
Number of rooms
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As stated, they do not speak English.
As per the pictures, the cat is in the communal Kitchen. If this "room", in this case the Kitchen, it was unauthorised,a sign should be there advising that !! I was simply trying to find where the member of staff who had disappeared with our passport was.
AS PER THE PICTURE, the hotel agreed to cancel the room, therefore the amount left charged was NOT LEGAL.
8 October 2016|
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Response from ALE X | Property representative |
Gent.ma Maria M inform you that I myself speak great English, not comment on her English congratulations for the photo of the cat but this is due to the fact that she was allowed to open the door of the villa and other doors... More
Gent.ma Maria M inform you that I myself speak great English, not comment on her English congratulations for the photo of the cat but this is due to the fact that she was allowed to open the door of the villa and other doors as I mentioned in the previous reply to his review was not authorized to open and then Tino, that's the name of my cat has proffitato the doors wide open for entare at home while I found myself in the study for registre passports qunto finally, as regards the legislation regulates the accommodation see the better informed.
The reiterate that following his booking we obviously gave up at about a 20 Bookings
Best regards and congratulations for the wonderful pictures of Tino
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