We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 28 hotels in Rapallo

Excelsior Palace Hotel

1,550 reviews
Save
Traveller (1133)
Room & Suite (584)
Pool & Beach (158)
Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“beach club”(74 reviews)
“infinity pool”(55 reviews)
“byron restaurant”(30 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from Excelsior Palace Hotel
Offers & Announcements: Package Deal
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,550)Write a Review
Filter reviews
628 results
Traveller rating
372
170
43
31
12
Traveller type
Time of year
LanguageEnglish
More languages
372
170
43
31
12
Show reviews that mention
All reviewsbeach clubinfinity poolbyron restaurantstar hotelbeautiful hotellord byroneden rockcinque terresea viewold world charmitalian rivieraour honeymoonspectacular viewsligurian seabuffet breakfastsanta margaritasuperb location
FilterEnglish
Updating list...
1 - 5 of 628 reviews
Reviewed 1 week ago

Stayed here three times in the past two months. This is one of the remaining classic grand hotels of its time. There is nothing to dislike unless you prefer boutique or modern style. Excellent service from bellboy to restaurant, bar, maids and spa. Easy parking,...More

1  Thank hjslaw
Reviewed 2 weeks ago

Location to the restaurants and seaside is perfect. Views from hotel, either on the port or inland are perfect. Reception staff are very helpful. Parking available. Good breakfast. Rooms have a jacuzzi, balconies and huge beds.

Thank Nouslefamille
Reviewed 2 weeks ago

Checked in to a room on the 7th floor, ok. You could not set the temperature, it was steaming hot and like a sauna. We set temp to 18 and we measured 27. This is an old and rundown hotel, the only positive is that...More

Thank stig l
Response from ExcelsiorRapallo, General Manager at Excelsior Palace HotelResponded 4 days ago

Dear Guest, We are really sorry about the content of your review. On 28/12/17 you complained about the heat in the room. We then lowered the temperature and had the Maintenance and Housekeeper checked the room. Upon check-out you did not mention anything more about...More

Reviewed 3 weeks ago

Staying at the Excelsior Palace hotel is traveling in luxury with art and excellence. In a privileged location with a splendid view of the sea of Liguria, one can live with an elegant atmosphere, among works of art, fine and aristocratic decoration and a service...More

1  Thank Thiago Lucio P
Reviewed 4 weeks ago

We enjoyed a 2 night stay recently. The hotel is beautiful with breathtaking sea views. Staff were excellent and the breakfast was varied and plentiful. Our room had a balcony with great views - we would certainly look forward to returning to this hotel again...More

Thank maria s
View more reviews
PreviousNext
123456126
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$120 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1133)
Room & Suite (584)
Pool & Beach (158)
Dining (112)
Hotel & Grounds (811)
Bathroom (20)
Family and Play Areas (13)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Sammi T
12 January 2018|
Answer
Response from ExcelsiorRapallo | Property representative |
Greetings from Rapallo, If you are planning not to rent a car, quite a wide choice of public transportation is available (trains, buses, ferry boats according to season), depending on the places you wish to visit... More
0
Votes
janediack
31 July 2017|
AnswerShow all 5 answers
Response from ExcelsiorRapallo | Property representative |
Dear Madam, Due to its size our heated indoor pool is not for lap swimming, we are sorry. Thank you for your interest and kind regards, Excelsior Palace Hotel, Rapallo
1
Vote
steph31Uk
24 April 2017|
AnswerShow all 2 answers
Response from ExcelsiorRapallo | Property representative |
Hi, The walking distance from Rapallo to Portofino is 7.2 Km and it takes between 2 and 3 hours depending on the stops one may have. Best regards, Excelsior Palace Hotel, Rapallo
0
Votes
Room Tips
"Superior with balcony either side is fine."
Read review
"Do not use this hotel until a total renovation has been done"
Read review
"I believe that the suites facing the Maria and the contemplation of the cove of the city is fantastic."
Read review
"rooms with balcony overlooking harbour"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite