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Excelsior Palace Hotel

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1,227 Reviews from our TripAdvisor Community

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Showing 523: English reviews
Caracas, Venezuela
Reviewed 21 May 2013 via mobile

This hotel was a surprise. We stayed there because Portofino was too expensive, and we ended up in this 5 star hotel, great price, super clean, super nice staff and an increadible view of Rapallo. Rapallo is a small but really nice town, with a 10 min walk from the hotel you can get on a boat to sta Margherita...

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Helpful?
Thank FKR1983
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Let us thank you for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you fully enjoyed your stay at the hotel appreciating above all the view from the rooms and the ocean view from our outdoor infinity pool at the Beach Club. We are also pleased that...

Herne Bay, United Kingdom
Reviewed 6 May 2013

Just returned from a few days break in Rapallo. We found the Excelsior Palace very good - we had a superior room on the 5th floor which afforded spectacular views straight out to sea with the marina to the left. Just wonderful. We ate dinner twice in The Lord Byron restaurant, together with breakfast each morning, and everything we had...

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Helpful?
1Thank Jayneyb_10
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, First of all let us thank your for your comments written on the occasion of your recent stay at the Excelsior. We are very pleased to read that you fully enjoyed the experience of being our Guest appreciating above all your superior room with the beautiful view on the marina and on Rapallo town as well as our...

Melbourne
Reviewed 5 May 2013 via mobile

What a great spot, overlooking the italian riviera from the infinity pool was awesome. Beautiful setting and gardens, nice beach, and close to the centre of town Rapallo. Beautiful town!!! The only downside was the outdated rooms, slightly disapointing when you consider the cost per night and all the other great things about this hotel. Heaps of potential!

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Helpful?
Thank Daz_8
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review written on the occasion of your stay at the Excelsior last August. We are delighted you enjoyed your stay appreciating above all the property location and the Beach Club with the infinity outdoor pool. We wish to inform you that, regarding our acconodations, in this last year we had lots of works...

Detroit, Michigan
Reviewed 24 April 2013

We selected the Excelsior Place and Rapallo as it seemed to be centrally located for our sightseeing in the Liguria area (Cinque Terre, Portifino, etc.). Turned out to be a very pleasant surprise. The hotel is on a perfect piece of land right on the bay and is beautifully landscaped. Service is prompt and friendly. But, the real stunner was...

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Helpful?
1Thank Frank B
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you appreciated the location of the property, very closed to the main attractions as Portofino and the fabulous Cinque Terre. Regarding the property, we thank you for your compliments about the view from the hotel...

Peterborough, United Kingdom
Reviewed 16 April 2013

We moved to this hotel at the last minute (after finding our original hotel so bad that we left after one night) and this one was just gorgeous. Our room was luxurious. Spacious, beautifully decorated, very well appointed with all the usual things (telephones, fridge, safe, writing desk etc) and with some nice extras like the umbrella in the wardrobe,...

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Helpful?
1Thank Judy S
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, First of all let us thank you for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you fully enjoyed the experience of being our Guest appreciating above all the property common areas as well as the rooms and their position. Regarding your remarks about the service at...

Nottinghamshire, England
Reviewed 10 April 2013

This is a lovely hotel in a great location, a very pleasant walk through a small park and across a pretty bridge brings you to the promenade at Rapallo. The hotel is beautifully furnished and our room was a good size, as was the bathroom, and the balcony was big enough to sit and take in the beautiful views. The...

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Helpful?
Thank hugsysnanna
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We are pleased you found the hotel lovely and the location great. Moreover, we are delighted to hear that our Staff are excellent. Concerning your remark about the lack of variety of our Breakfast, we would like to specify that on a very limited number of days in low season our Buffet Breakfast was arranged at the Yachting...

London
Reviewed 1 April 2013

I stayed at this hotel over the Easter holidays. The staff were very attentive and helped anyway possible. The public areas, bars and restaurants offered much variety and great ambience. Being slightly up a hill, the hotel offers wonderful seclusion, yet is easy to walk into town and takes mere minutes. The views are breathtaking. The room was a great...

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1Thank andrew l
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Dear Guest, We are delighted to hear thay you spent great Easter holydays with us. We are happy that first of all you so positively evaluated our Staff and service and that you appreciated the hotel's position and views. We have also taken note of your remark about the lack of weights at our Fitness Centre, which is available free...

Herzlia, Israel
Reviewed 23 March 2013

It is very expensive but we had the chance to stay there since it was off season and there was enough free rooms. Breakfast is excellent! Like real 5 starts hotel. Service is amazing except one man which we didn’t like at all. Rooms are very nice and the location is 5 min by walk and if you have a...

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Helpful?
Thank ayelet5544
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Many thanks for your review written on the occasion of your recent stay at the Excelsior. We are delighted to read that you enjoyed our property and particularly appreciating our Buffet Breakfast as well as the service and the room. We thank you also for your comments regarding the position of the hotel, very closed to the town...

Como, Italy
Reviewed 15 March 2013

Not a 5* at all, maybe 4. Room quality terrible, linen (.......) bathrom clean. Food quality average. Building old style and needs restiling. SPA terrible. It s kind of flashback reality in the 80s.... No beach, just solarium area....

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Thank stefy031
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Further to your review written on the occasion of your recent stay at the Excelsior Palace Hotel, we are awfully sorry to read that you don’t consider the Excelsior a 5 star lucury hotel. We inform you that we obtained this classification reflecting the high standard of quality required for a 5 star luxury hotel regarding the service,...

Tel Aviv, Tel Aviv, Israel
Reviewed 9 February 2013

This hotel is well situated right before Portofino, great view, excellent service, with very short drive to Portofino through pictures sites, villages, cafe's and bars. The staff was extremely kind and helpful

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Helpful?
1Thank K0bi_H_13
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your kind review written on the occasion of your stay at the Excelsior last year. We are delighted to read that you keep a good memory of your holiday appreciating the great view on the Portofino Coast from the hotel as well as our service and the staff. We hope we will have the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Lord Byron Restaurant
The Lord Byron Restaurant
Cuisines: Italian, Mediterranean, European, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In una posizione unica, con vista ad est della baia di Rapallo e, ad ovest, del promontorio di Portofino, L'Hotel Excelsior e stato riportato agli antichi fasti di inizio '900, quando rappresentava tappa obbligata per il bel mondo di allora. Tutte le camere offrono indimenticabili viste sul panorama che ha ispirato grandi scrittori. L'hotel, aperto tutto l'anno, dispone di 123 camere, due ristoranti aperti anche alla clientela esterna (Lord Byron, aperto tutto l'anno e Eden Roc, una splendida terrazza sul mare, aperto durante la stagione estiva), due bar aperti anche alla clientela esterna (Yachting Bar aperto tutto l'anno e Sporting Bar aperto durante la stagione estiva anche per snack ed insalate), un centro congressi di 650 mq con 9 sale riunioni che accoglie sino a 450 delegati, un Health & Fitness Center con 5 cabine massaggio, piscina interna riscaldata vista mare con idromassaggio, palestra vista mare, Beach Club privato con due piscine panoramiche, di cui una dotata di lettini idromassaggio,e terrazze. ... more   less 

Additional Information about Excelsior Palace Hotel

Address: Via San Michele di Pagana 8, 16035, Rapallo, Italy
Region: Italy > Liguria > Italian Riviera > Rapallo
Price Range: RM545 - RM1,393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Palace Hotel 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hotel Excelsior Palace
Hotel Style:
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#5 Family Hotel in Rapallo
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Palace Hotel staff and other travellers.
16 questions
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Fairview
Fairview
over a year ago
Fairview
over a year ago

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Questions? Get answers from Excelsior Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a sea view, well worth the extra.”
 of 5 bubbles lauraponzecchi, 22 Nov 2016 | Read review
“If you are traveling with children and can afford it, take two connected rooms...”
 of 5 bubbles AdarC, 27 Oct 2016 | Read review
“Make sure to get a room with ocean view!”
 of 5 bubbles Tiare72, 27 Oct 2016 | Read review
“Highly recommend this property”
 of 5 bubbles MisoManhasset_NY, 26 Oct 2016 | Read review
“High floor room with sea view.”
 of 5 bubbles Skiffy73, 21 Oct 2016 | Read review
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