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BEST WESTERN PREMIER Cappello d'Oro

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699 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PREMIER Cappello d'Oro
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Showing 364: English reviews
Limerick, Ireland
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 March 2013

The room was very clean but small. Very small for a couple. Also we could clearly hear conversations from the room next to us. Much of the time! Very interesting. Location excellent. Bus for airport stops in front of hotel. Breakfast is buffet style. Some of the areas were not replenished. e.g croissant/brioche. Also some of hot fare. This was... More 

Helpful?
Thank niceneasy091
BWCappellodOro, Marina- Sales & Marketing Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear niceneasy09, thanks for your review. Your comments and suggestions will be taken into great consideration to improve our service. I appreciate your comments on our friendly and helpful staff and on the quality of food and wine at restaurant. I hope you will come again in our hotel, best regards! More 

Lisboa
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 March 2013

This is a standard 3/4* hotel in the lower part of the city of Bergamo ( walking distance of the funicular to the High City where you can appreciate the beauty of this lovely city). Rooms are comfortable and clean, free wifi ( works quite well), so not much to criticize here, However ....I can only recommend this Hotel to... More 

Helpful?
Thank agsLisboa
BWCappellodOro, Marina- Sales & Marketing Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear agsLisboa, thanks for your comments. I am happy to read that you liked our hotel. Suggestions are always welcome and we work hard everyday to be to a high level of service and of quality. I am sorry you did not appreciate the food in general and in particular breakfast but I can assure you that we do not... More 

co wicklow
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 March 2013

Just home from a three night stay at this hotel. It came recommended from friends who have stayed there several times. We had a room on the 4th floor which, tho rather small, was spotless and beautifully serviced each day. Staff on reception were more than helpful and friendly as were the staff in the diningroom. Breakfast was more than... More 

Helpful?
Thank irishpainter
BWCappellodOro, Marina- Sales & Marketing Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear irishpainter, thank you very much for your review. I am happy to read that you had a nice stay and that you appreciate both our staff and our location! I hope you will visit us again, see you soon! More 

Riga, Latvia
Level Contributor
73 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 6 March 2013

The big advantage is the location - in the middle of the city. The superior room was clean, well maintained and had nice balcony. The bed was comfy and they offer a pillow menu. The room was too hot for me during the night, but that is just my opinion as I do not like to sleep in an overheated... More 

Helpful?
Thank Andris B
BWCappellodOro, Marina- Sales & Marketing Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Andris, thanks for your review. I appreciate you liked our position, our room and the breakfast. I am very sorry to read that you had problems with staff and particularly with our night porter but I think there has been a misunderstanding. Probably he has not explained you clearly how it works with taxis in the early morning, infact... More 

Riga
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 March 2013

Lovely hotel, very conveniently located: close to the train station and the old town. Clean, good breakfast, comfortable rooms, helpful staff. It is very convenient that the reception is open 24 hours and breakfast starts at 6.30. Recommend.

Helpful?
1 Thank Benost
BWCappellodOro, Marina- Sales & Marketing Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Benost, thanks for your review. I am very happy to learn that you had a nice stay in our hotel! We hope to see you again soon, Best regards Marina More 

Sarnico, Italy
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 February 2013

A beautifull hotel in the middle of the city of Bergamo, close to all the shops and transportations. My room was very clean and quiet with every confort. Friendly staff. The restaurant was also very good, they have also a vegan menu. I can say that to stay in this hotel was a nice experience.

Helpful?
1 Thank Isavegana
BWCappellodOro, Marina- Sales & Marketing Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Savegana, thank you very much for your review! I am very happy to learn that you had a great stay in our hotel and thank you for mentioning our vegan menu, we are very proud of it! I hope you will visit us again! Best regards Marina More 

St. Petersburg
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 February 2013

we loved the hotel, the room, the place, the city))) it was very calm and restful, after the long road and flight it brings us the real feeling of started vacations and the staff was actually friendly!

Review collected in partnership with Easytobook.com

Helpful?
Thank Julia_brrr
BWCappellodOro, Marina- Sales & Marketing Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Julia_brrr, what can I say... WOW! thank you very much for your comment, we appreciate it very much. Your words means a lot to us, we are working hardly to make our guests feel like you felt during your stay! I really hope to welcome you again in our hotel, See you soon! Marina More 

Crewkerne, Somerset
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 January 2013

Stayed there with wife and son ad daughter in law. Very comfortable with good views of town from window. Lots going on but noise very muted. Nice place to stay and look around, especially the older walled part of town. Stayed in Milan before and found better value and class of hotel there but no real complaints and would stay... More 

Helpful?
Thank Sandy1941
BWCappellodOro, Marina- Sales & Marketing Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear Sandy1941, thank you for taking the time to write your concerns regarding your stay in our hotel. We hope to welcome you and your family again! Best regards Marina More 

Leixlip, Ireland
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 January 2013

Stayed here for 2 days while on a business trip to Bergamo. Before we arrived we received an email from the Hotel asking if we had any special requests or requirements, I thought this was very good. We were greeted warmly on arrival and shown to our room within 5 minutes. I booked a superior room, and while it was... More 

Helpful?
1 Thank SBarry7
BWCappellodOro, Marina- Sales & Marketing Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear SBarry7, thank you very much for your comments concerning your stay in our hotel, this help us to focus what we can emprove and how to do it, we will surely use your suggestions emprove our service! Hoping you will come again to visit us, Best regards Marina More 

offaly, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2013

Bergamo is a beautiful city, Not to large easy to get around. Best Western is in a great location, Beside the B-W you can see COIN department store about 200-300yards away, lights flashing on the building. Beside this area is main shopping area in Bergamo, When you get off the plane at the airport go to first bus stop and... More 

Helpful?
1 Thank n0el00
BWCappellodOro, Marina- Sales & Marketing Manager at BEST WESTERN PREMIER Cappello d'Oro, responded to this review

Dear n0el00, you have given a very accurate description of your stay starting from "how to get there" up to "what to do". I am sorry you did not noticed our fitness & sauna room, we have it! I hope next time you can use it! See you in your next visit! Marina More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The BEST WESTERN PREMIER Hotel Cappello D'Oro is committed to combining the charm of traditional hospitality with modern comforts and efficiency, providing the ideal environment for cultural tourism and business requirements, in Bergamo city centre. The four-star accommodation delights guests with the quality of its rooms, the welcoming approach of its staff and the hotel's enviable position. ... more   less 

Additional Information about BEST WESTERN PREMIER Cappello d'Oro

Address: Viale Papa Giovanni XXIII 12, 24121 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: RM357 - RM567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PREMIER Cappello d'Oro 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Hotel Style:
#2 Green Hotel in Bergamo
#6 Luxury Hotel in Bergamo
#6 Family Hotel in Bergamo
#7 Romantic Hotel in Bergamo
#10 Business Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PREMIER Cappello d'Oro staff and other travellers.
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Questions? Get answers from BEST WESTERN PREMIER Cappello d'Oro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only one elevator but no wait for it and hotel was full”
 of 5 bubbles V6109VRmichaelw, 7 Nov 2016 | Read review
“Room with a view on the street on the third floor was excellent. If you want a more quiet room ask for one on the inner side.”
  • street view from our window
 of 5 bubbles Peter_Floriana_Malta, 4 Nov 2016 | Read review
“If you want it quite ask for a room at the back”
 of 5 bubbles Hall19617, 13 Sep 2016 | Read review
“We had a room at the rear of the hotel with a small balcony but a roof's view”
 of 5 bubbles keysys, 11 Jul 2016 | Read review
“Rooms on the parking lot's side are quiter.”
 of 5 bubbles ncea, 22 Jun 2016 | Read review
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