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Metropole Suisse Hotel

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Metropole Suisse Hotel
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803 Reviews from our TripAdvisor Community

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Showing 571: English reviews
Canberra, Australia
Reviewed 2 October 2014

Historic hotel in a great location close to ferry, train station and the old town. Rooms are clean and have been partially renovated but the decor and furniture looks tired rather than 'period pieces' as claimed. The foyer and sitting areas are tired and uninviting. Aside from the location, the most attractive feature of the hotel is the helpful and...

3Thank Maria V
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear MariaV, thanks for taking the time to write your nice review. We are very happy to read your kind words as regards the ladies staff, we are always happy to assist our guests during their stay in Como. Sorry if your stay hasn't been totally satisfying. Our hotel has different type of rooms and, unfortunately, we assigned you a...

Sydney, New South Wales, Australia
Reviewed 1 October 2014

This hotel is really well located and the staff are generally very friendly and helpful. The hotel decor is a bit tired and the breakfast is just average. We didn't eat in the hotel however it is a convenient place to have a drink outside and watch the passing parade, however, there are lots of other squares and cafes to...

Thank NarraGirl01
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear NarraGirl01, thank you for reviewing your experience with us in our hotel. It is beautiful to read that you appreciated our Staff. It is really a pleasure looking after our guests and your words are very gratifying. A big thank you for describing our Team to be "friendly" and "helpful". Every day is a joy meeting new people from...

Reviewed 30 September 2014

We stayed here for 2 nights during an escorted tour of Italy. Our room was of adequate size and clean. The big plus was the balcony. I've indicated with an arrow where our room was on the hotel photo attached (sorry, forgotten the room number). Just great sitting out on the balcony, relaxing and watching activity on the lake and...

2Thank MikeofMA
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear MikeofMA, Thank you for taking your time to write this excellent review. We are pleased to hear that you had a comfortable stay here at HMS. We are glad that you took advantage of our excellent location. We always try to allocate the best rooms that are available and we are always more than happy to show other options...

Reviewed 26 September 2014

It appears from the reviews of this hotel on trip advisor, that the rooms are very hit and miss, with some people having lovely rooms and others having terrible ones. Unfortunately we were unlucky and had a terrible one. Our room was tiny, as we were only staying 2 nights as we were part of a coach tour unfortunately we...

1Thank Tracey T
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Tracey T, we are sorry to read that you entitled your review “terrible accommodation”considering that you also mentioned other positive aspects of your stay in our hotel, thank you for pointed them out. In fact, whilst we are delighted to read that you appreciated our Staff, the general cleanliness and the perfect location to explore the city and the...

Reviewed 25 September 2014

This hotel is ideal for exploring and enjoying Lake Como. Rooms are spacious and comfortable; many with lakeside views. The service is excellent. The food and wines are very good and you can enjoy your breakfast, lunch and dinner just yards from the lakeside either inside or on the terrace. Really enjoyable on a warm evening. Highly recommended if you...

1Thank Martin H
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Martin H, We want to thank you for your wonderful review. We always aspire to satisfy our guests in this way. We will share your opinions with all our hotel's and restaurant's staff. We can see that your stay dates a October 2013, we're really proud you can remember it in such a clear and beatiful way! Hope to...

Reviewed 24 September 2014

The hotel is situated in the old town and we were given a room overlooking the lake and the main square. Our room appeared to have been recently refurbished and was a reasonable size. We had a French balcony which made a huge difference. The traffic was quite noisy but once you closed the balcony doors you could not hear...

Thank DougGib
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear DougGib, We want to thank you for taking the time to review your stay in our hotel and we're really glad to read you enjoyed it. All the positive comments about your room with balcony, our staff and location are very appreciated and will all be shared with our colleagues. We always aim to make our guests happy and...

Cottonwood Heights, Utah
Reviewed 19 September 2014

Perfect Location for seeing the Lake and Como sights. Can walk to everything. Very nice, friendly staff. English friendly with good recommends. Had a junior suite that was very spacious. Main road outside the small balcony. Needs some upgrades to the whole hotel but still nice. Breakfast was average, not worth paying for with all the other options that are...

Thank Balboa31
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Balboa31, thank you for your lovely comment regarding your recent stay in our hotel in Como. We are happy that you had an enjoyable time and it's nice to read that you easily appreciated Lake Como, as we are just in front. It is also pleasing to receive your kind comment about the Staff, we are pleased to read...

Norwich, Vermont
Reviewed 17 September 2014

I loved this hotel! The location was perfect with the ferry boat dock just across the street and 0.5 mile easy walk from the train station. The staff very very helpful with restaurant recommendations and travel assistance. The room was lovely with a little balcony. The daytime street noise was easily blocked out with the balcony door closed but the...

Thank cbrochu30
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Cbrochu30, thank you very much for your nice review regarding your recent stay with us. We are very happy that you enjoyed your time in Como, your lovely room with a balcony and our central location as well. It is great that you could take advantage of our central location and you could visit the main attractions, shopping areas...

Phoenix, Arizona
Reviewed 7 September 2014

The rooms are extremely dated. The bathroom was modern. The location is perfect and the hotel is right next to the water. The beds are hard as a rock! No room service or other amenities that Americans are used but that is true in all of Italy. Pick this hotel for LOCATION!

1Thank jandrews8497
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Jandrews8497, thank you for your review, we are delighted that you overall had a lovely stay enjoying our central position. Though you found the room dated we are happy to hear that you appreciated the bathroom, that has been recently renovated. Maybe we might look into reservering another room that better meets your taste on a future visit. We...

Reviewed 31 August 2014

Stayed for a single night. Found the hotel to be clean and of good value. The noise in front of the hotel from the street was a problem but became very quite around mid night. We had a room with a small balcony that looked out at the Lake and found it very comfortable. The bathroom was well designed and...

Thank Colorado_719
HotelMetropoleSuisse, Responsabile relazioni con la clientela at Metropole Suisse Hotel, responded to this review

Dear Colorado, first of all we want to thank you for sharing your contribution here on Tripadvisor. We really liked your appreciations about our structure and services and we will be glad to share them all with our team. As you said, our location is our pride and joy and the city centre nights may appeal many people in the...

599 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (376)
Dining (11)
View from Room (62)
Room/Suite (54)
Hotel & Grounds (89)
Bathroom (20)
Pool/Beach Area (2)
Family/Play Areas (2)
Other (136)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (172)
Classic Room with Balcony (PRE-RENOVATION) (35)
Junior Suite with Front Lake View Balcony (PRE-RENOVATION) (34)
Dining (14)
Superior Room with Front Lake View Balcony (PRE-RENOVATION) (31)
The Hotel (58)

Management photos: Courtesy of the property manager

All Management Photos (51)
Room/Suite (22)
Dining (1)
Hotel & Grounds (3)
View from Room (5)
Bathroom (6)
Other (14)


  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Historic Hotel dating from 1892 situated in city center, close to main shopping area, overlooking the lake. ... more   less 

Additional Information about Metropole Suisse Hotel

Address: Piazza Camillo Benso Conte di Cavour 19, 22100, Como, Italy
Region: Italy > Lombardy > Lake Como > Como
Price Range: RM650 - RM1,079 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropole Suisse Hotel 4*
Number of rooms: 71
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Also Known As:
Hotel Metropole Suisse
Metropole Suisse Como
Metropole Suisse Hotel Como, Italy - Lake Como
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Questions & Answers

Here's what travellers have asked, with answers from Metropole Suisse Hotel staff and other travellers.
25 questions
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Adelaide, Australia
New Braunfels, Texas
Bournemouth, United Kingdom

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Questions? Get answers from Metropole Suisse Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check and make sure you have a suite but then you pay twice the price.....”
Thehusseys3, 21 Apr 2017 | Read review
“room 66 has great views and very big with a great side cabinet for the partner”
, 12 Apr 2017 | Read review
“choose a room with lake view”
miracleocky, 21 Mar 2017 | Read review
“Get your drink, food and iron...”
Zsazsa888, 21 Mar 2017 | Read review
“Ask for a lake view and a high floor.”
u0657041, 15 Mar 2017 | Read review
5 of 5