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Sheraton Diana Majestic Hotel

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Sheraton Diana Majestic Hotel
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949 Reviews from our TripAdvisor Community

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Showing 495: English reviews
Reviewed 25 October 2016 via mobile

This hotel is about 20 minutes walking distance to the Duomo. Not too far from shopping & square. It's in a great location & has a supermarket near by. The rooms are large & have a nice view of the city. The staff is excellent they're very helpful if you have any questions. The hotel has a lounge,bar & they...

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Helpful?
Thank Sara V
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Sara V, First of all, I would like to thank you for your time dedicated in sharing your feedback on TripAdvisor. Our Team always seeks to provide the best service to our Guests to make them feel at home. Indeed we are located 15min away walking from the Duomo even if you can also choose to take the Metro...

Philadelphia, Pennsylvania
Reviewed 22 October 2016

I just stayed for 2 nights at this hotel in Milan. The staff was incredibly friendly and helpful throughout my stay, as many others have commented. The rooms are a bit dated. The bathrooms appear to have been re-done but otherwise they could use an updating. The rooms are heated but do not have A/C so even on an October...

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Helpful?
Thank alexjf
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Alexjf, Thank you for sharing your feedback about your wonderful experience at the Diana. We do our best to provide our Guests with the best experience, giving them a real feeling of the Milanese lifestyle. Thank you also for your comments about the room, we will check the heater in order to give you the best experience ever when...

Center
Reviewed 22 October 2016

Back to Milan, Back to the Diana Majestic, mostly due to the splendid experience I had last time. This time I met new people at reception and once again I was treated by the best of Italian manners. The hospitality of this place is something uncommon -partially it may be due to the fact that it is not understaffed. People...

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Helpful?
Thank Hedin
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Hedin, It’s wonderful for us to know how much you enjoyed your stay and felt the welcoming Milanese atmosphere of our hotel. We are proud of your comments and each day we do our best to maintain the historical style of our property. A Big Thank You for your comments about the Diana Staff. We do love our Guests...

Manchester, United Kingdom
Reviewed 20 October 2016

Stayed here for 4 nights, and loved it. Loved the location, with access to trams and the underground within really easy walking distance. We were room only, but loads of choice for food around. Hotel staff were excellent, the room was good and bathroom excellent. Shame they didnt provide facilities to make a hot drink - something to do with...

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Helpful?
Thank KayS7070
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear KayS7070, First of all I would like to thank you for your time dedicated in sharing your feedback on TripAdvisor. We are happy you enjoyed your stay with us and that the location allowed you to discover Milano properly. Thank you for your idea of providing a complimentary drink to our Guests in the lobby, we will definitely take...

NYC
Reviewed 17 October 2016

I had a great experience at this hotel. The staff is terrific and very customer service oriented. Thanks to the two front desk staff named Luca. I read some negative reviews and do not agree with them. The hotel is fine. It is old but so is the Duomo and people are lined up to see it. The rooms are...

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Helpful?
Thank mikefaud1
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Mikefaud1, A very good afternoon from Milano. Thank you for your lovely words, it’s a real pleasure starting the day with such a nice review! Since we always seek to make our guests feel at home, your positive feedback encourages us to provide memorable experiences to our guests. On behalf of all the Team it would be a pleasure...

Reviewed 15 October 2016 via mobile

We stayed over a weekend in October 2016 and were upgraded from a classic room to a superior but still the room was dated for a Sheraton Standard. There was a nice bar/restaurant area which was busy at night over the weekend and this seemed to be the only available place for food and drinks at the hotel.

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Helpful?
Thank C M K T
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear CMKT, Thank you for sharing your feedback on TripAdvisor about the Diana. We are sorry to know that our standards didn’t meet your expectation. We would like to inform you that we are going to proceed with some freshen up of the rooms this year since the comfort of the guests is our highest priority. Thank you very much...

Norwich, United Kingdom
Reviewed 14 October 2016

We stayed at the Sheraton over 3 nights - it was a really positive experience. The staff were extremely helpful and courteous throughout. We had a few drinks in the bar one night which was really great with a marvellous ambience,live DJ and a cool crowd. We attended the hotel on business,so did not dine, or have time to explore...

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Helpful?
Thank Christopher G
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Christopher G, First of all I would like to thank you for sharing your lovely comments on TripAdvisor. We are delighted to hear that you enjoyed the hospitality of our Hotel and we are proud to receive such a positive feedback about our Staff, that I am directly going to forward. The Diana is renowned to be the first...

Geneva, Switzerland
Reviewed 10 October 2016 via mobile

We stayed two nights and really enjoyed our experience. The staff was friendly, very helpful with recommending local places to eat etc. Our room was comfortable and well appointed. But overall the hotel is showing some wear. I would come back again, and hopefully a renovation plan is under way.

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1Thank Francisca R
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Francisca R, What a pleasure to start the day with such a review on TripAdvisor. We truly appreciate your sharing your feedback about your experience and are happy to know that you found our Staff friendly and helpful. It’s certainly a matter of proud for us and we strongly believe this is a key factor in giving our guests...

Reviewed 8 October 2016 via mobile

We were here for my husband's birthday. We got an upgrade to a bigger room with a better view. The room and the bathroom are very big compared to other hotels in Europe from the same category, but the design is very old fashioned. Hotel reception was very friendly, but the service at the bar and the restaurant wasn't. Service...

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Helpful?
1Thank Karistha S
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Karistha S, First of all, thank you for choosing the Sheraton Diana Majestic and for taking the time to review it on TripAdvisor. We truly hope that wemanaged to make your husband's birthday even more special. However we are disappointed that some aspects did not fully meet your expectations. Furthermore we would like to inform you that we planned...

Santa Monica
Reviewed 8 October 2016

We stayed at the Sheraton Diana Majestic for one night while in transit, and it was a really nice visit. The room we got was spacious, and though the furnishing and carpet is pretty outdated, we found the bed to be very comfortable and the facility to be clean. Lucca (nice gentleman with the mustache) was so helpful in getting...

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Helpful?
Thank Helena K
Starwood M, General Manager at Sheraton Diana Majestic Hotel, responded to this review

Dear Helena K, A very good afternoon from Milano. Thank you for choosing the Diana and giving us such a nice feedback. We work hard to reach our target and keep our standards high. We are proud to receive such a nice comment about the member of the Staff and i will pass your feedback to all the Team. We...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Diana Majestic. Located in the heart of the Milanese shopping district, our great location allows you to explore and connect to our wonderful fashion city. ... more   less 

Additional Information about Sheraton Diana Majestic Hotel

Address: Viale Piave 42, 20129 Milan, Italy
Region: Italy > Lombardy > Milan
Price Range: RM594 - RM2,101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Diana Majestic Hotel 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Sheraton Milan
Milan Sheraton
Hotel Style:
#90 Business Hotel in Milan
#101 Luxury Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Diana Majestic Hotel staff and other travellers.
1 question
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Questions? Get answers from Sheraton Diana Majestic Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask the front staff”
 of 5 bubbles mikefaud1, 17 Oct 2016 | Read review
“I would personally see what is on offer.The room was very clean and not noisy.”
 of 5 bubbles ChristopherG576, 14 Oct 2016 | Read review
“Tip: don't miss out on a brunch by the fountain in the yard.”
 of 5 bubbles Bliss_Administator, 3 Oct 2016 | Read review
“Rooms with Garden View are great !”
 of 5 bubbles MugePinar, 27 Sep 2016 | Read review
“try to ask about better rates or company rates if you travel more frequently”
 of 5 bubbles LudK13, 2 Sep 2016 | Read review
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