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The hotel is not bad, but sadly not Good enough. I would like to give it 2.5 but it is closer to 3 then 2.
The Good stuff:
Design of the hotel.
The rooms, size and amenities.
Quality of the food at dinner.
I arrived at the hotel and the staff were not as friendly as I would expect. Check out was much better. Staff was multilingual.
The hotel room was spacious, very clean and comfortable. AC was good and Wifi was good. This hotel is conveniently located...More
The hotel is ok and location good, however the customer service terrible and no helpful at all. I had to leave the hotel a couple of nights prior my original plans and tried to get credit for those nights to another room or another time...More
We could not swim as pool was packed with people that were not guest of the hotel
It was like a bunch ofanimals going to drink from the river we were not told of outsider pool party and it was disgusting as people were very...More
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We stayed here for 3 nights at the end of June. Staff was super helpful. Hotel super clean. Room was superior! They let us check in about 2 hours early. I would stay here again in a heartbeat. The couch bed was a full size...More
Response from VINCENZO L | Property representative |
Dear Guest, our shuttle bus is on request every 30 minutes from 6.00am to 11.00pm. When you arrival to Linate Airport, please phone the hotel to request the shuttle and wait it outdoor, on the first floor (departure) exit nr... More
Dear Guest, our shuttle bus is on request every 30 minutes from 6.00am to 11.00pm. When you arrival to Linate Airport, please phone the hotel to request the shuttle and wait it outdoor, on the first floor (departure) exit nr 4.