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Uptown Palace

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#48 of 430 Hotels in Milan
Certificate of Excellence
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1 room 2 adults 0 children
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Uptown Palace
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1,478 Reviews from our TripAdvisor Community

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Showing 758: English reviews
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Aberdeen, United Kingdom
Reviewed yesterday NEW

Good hotel only 10 minutes walk from the Duomo. Rooms are smallish but no complaints.Our room was very quiet and clean also a lovely bathroom with a great shower and 2 wash basins. Breakfast was really good and wifi in the room was ok.The only complaint I would have was the cost of drinks at the bar, 8 euros for...

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Thank Silverfox9961
Amsterdam, The Netherlands
Reviewed 3 days ago NEW

This hotel is located a short 10 minute walk from the Duomo area. The hotel is modern and elegantly furnished and the staff are friendly and helpful. The rooms are quiet, wifi is very good and an iron is available upon request. In the evenings the bar area was almost deserted during my stay. Breakfast is pretty good with almost...

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Thank FussyDave12
Durham, United Kingdom
Reviewed 1 week ago

We stayed at the Uptown Palace for three nights and thoroughly enjoyed our stay. The hotel staff were very helpful, knowledgeable and polite. Our room was on 6th floor towards back of hotel and was very comfortable. After a long day site seeing its great to be able to enjoy a great shower (I judge a hotel room on quality...

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1Thank brite44
Zurich, Switzerland
Reviewed 1 week ago

Excellent location, 12-13 min walking distance to Duomo, between Metro stations (M3 yellow line) Missori & Crocetta. All spaces (entry hall, bar, rooms...) have an elegant touch and personnel provide professional and friendly service. Although room and bathroom were very clean, we had a smell issue in the bathroom (piping issue) as we woke up after the first night (luckily...

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Helpful?
Thank edm209
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear edm209, thank your for choosing Uptown Palace for your recent stay in Milan. We are glad to read that the central location of the hotel and service received met your expectation. On the other side we are sorry to read about the smell issue in your room. I have already addressed your comments to our housekeeping and engineering team...

Melbourne, Australia
Reviewed 1 week ago via mobile

A very pleasant surprise in a not so attractive location. Very professional, clean, modern and attentive. Breakfast was ample and rates ok. Walking distance to Duomo and retail shops. Comfortable bar facility as a haven from busy Milan.

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Thank Fay W
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Fay W, thank you for choosing Uptown Palace and sharing your experience on this website. I'm really happy that the services that we have made available in your albeit short stay were up to your expectations. The philosophy of our hotel is to offer a high quality service with high flexibility and high price quality . We look forward...

London, UK
Reviewed 1 week ago via mobile

We spent three nights at this hotel on a weekend visit to Milan. We chose it for its convenient location. It was about 20 minutes by taxi from Linate Airport. We had a deluxe room on the 11th floor with a great view. I would recommend going high as the street level is noisy and at the time of our...

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Thank SJS15
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear SJS15, thank you for choosing Uptown Palace for your recent stay in Milan and for sharing your experience with other travellers . It is wonderful to see you have enjoyed your time at the hotel and to know we have been able to contribute to a wonderful time in Milan for you. I am always delighted when guests comment...

Dubai
Reviewed 2 weeks ago via mobile

I stayed at this hotel for 4 nights during a business trip to Milan. The hotel is very clean and comfortable. All staff I have interacted with were very helpful. From the receptionist to the bill captain to the drivers who pick &I dropped me off the airport. The room are relatively good but slightly tight but still they have...

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Helpful?
Thank Nazih
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Nazih Thank you for staying at the Uptown Palace and sharing your positive experience with us. It’s a great pleasure to read your satisfaction about the services and attitude of the staff provided during your stay. We do our best to offer the best experience to our guests. We look forward to welcome you on the next occasion. We...

Reviewed 2 weeks ago via mobile

Nice hotel with very friendly staff. Location was great - 10/15 minutes walk from Duomo cathedral and walking distance to most other sites. Good selection of food in the continental breakfast Room was clean, slight small but ok for two adults on a city break vacation. The hotel has a revolving door to access the property which is ok when...

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Helpful?
Thank DJ-Veggie
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear DJ-Veggie thank you very much for choosing Uptown Palace and for your nice review. We are very happy that you enjoyed your stay with us and were satisfied with our room and services. We are already looking forward to welcoming you back soon! Warmest regards Alfredo Petrone Operation Manager

Fort Lauderdale
Reviewed 2 weeks ago

I'm very pleased to tell that this hotel exceded my expectations. The facilities are pretty new, the decoration is modern, very classy, the cleaning is immaculate. The breakfast couldn't be better: assorted breads, fruit, cheeses, eggs, everything very fresh and natural, I was impressed by the color of the eggs, (deep yellow). The complimentary details at the room were really...

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Helpful?
Thank Cindy L
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear Cindy L thank you for choosing Uptown Palace and for sharing your experience with other travellers on this website. It’s our top priority to go above and beyond for our guests and we’re happy that our team could be so helpful and attentive. It is certainly a great reward to read such praising feedback from a valued guest, and...

Athens, Greece
Reviewed 2 weeks ago via mobile

Found it on line. I stayed there 2 nights and this hotel was class all the way! Really nice, comfortable and modern room, sufficient facilities, free wifi and fantastic breakfast! I really did love it! The Duomo square is in walking distance from the hotel, near a metro station and it was really quiet despite its central location. Last but...

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Thank FOULITSA79
uptownpalace, Operation Manager at Uptown Palace, responded to this review

Dear FOULITSA79, Thank you for choosing Uptown Palace and for taking your valuable time to share your experience with the TripAdvisor community. Our commitment is to provide a very high level of service and I am obviously pleased to learn that this was your experience. We will never grow tired of reading such complimenting reviews or of providing the type...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 165 fully soundproofed rooms. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more   less 

Additional Information about Uptown Palace

Address: Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)
Region: Italy > Lombardy > Milan
Price Range: RM677 - RM2,838 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Uptown Palace 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Uptown Palace Hotel Milan
Hotel Style:
#38 Business Hotel in Milan
#41 Family Hotel in Milan
#41 Luxury Hotel in Milan
#44 Romantic Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Uptown Palace staff and other travellers.
42 questions
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11 days ago
11 months ago
11 months ago
Glasgow, United Kingdom

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms from last 4 floors have very good views (some to the Duomo)”
 of 5 bubbles edm209, 20 Mar 2017 | Read review
“Ask for a quiet room.”
 of 5 bubbles morl8tr, 26 Feb 2017 | Read review
“We have asked for a room with a bathtub.”
 of 5 bubbles P2903FTlindam, 13 Feb 2017 | Read review
“rooms away from road”
 of 5 bubbles Wolrdwide, 4 Feb 2017 | Read review
“value for money is good”
 of 5 bubbles _R5840XU, 19 Jan 2017 | Read review
5 of 5