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The Westin Palace, Milan

879 reviews
#64 of 431 Hotels in Milan
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Traveller (356)
Room & Suite (287)
Storyboard
Overview
  • Excellent46%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“heavenly bed”(8 reviews)
“spg gold”(7 reviews)
“steam room”(15 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Offers from The Westin Palace, Milan
Offers & Announcements: Breakfast is on us!
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (879)Write a Review
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Traveller rating
242
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18
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LanguageEnglish
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242
200
84
31
18
Show reviews that mention
All reviewsheavenly bedspg goldsteam roompresidential suiteroom serviceclassic rooman upgradelobby barupgraded roomconcierge staffroof terracebeautiful hotelrooms are spaciousbeautiful roomthe main train stationbreakfast buffetwalking distance
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1 - 5 of 575 reviews
Reviewed 3 days ago via mobile

Generally I enjoyed the stay in terms of location and service level provided. With my SPG status, thankfully got a room upgrade. Yet would like to express my tip of suggestion for the hotel to provide iron machine when needed. Not sure if it was...More

Thank 일신 조
Hotel's Favourite
Reviewed 27 October 2017 via mobile

I’ve always liked Westins as they have the heavenly bed - soooo comfy. Again I was so pleased I chose to stay at the Westin Palace Milan. On arrival (very early) there was a slight hiccup with my room as it had been used the...More

Thank Peter W
Response from WestinMilan, Guest Relations Manager at The Westin Palace, MilanResponded 2 November 2017

Dear Peter W, Our apologies again for the initial hiccup: we strive to keep everything under control but the unexpected may always happen. Thank you for being so understanding, we are very happy to know that you enjoyed this stay and that Federico provided excellent...More

Reviewed 2 weeks ago via mobile

We had such a fantastic time during our trip. We had one of the “old style” rooms which felt like staying in a palace! It was very luxurious with a very comfortable bed. Top Tip - buy a 2 day bus pass for the tour...More

1  Thank LuxeLoverLdn
Reviewed 3 weeks ago

We stayed in this hotel multiple times, last one was for a long weekend when we set Milano as our base for going around some of the famous lakes of North Italy. The hotel is a classic, elegant and I think it's a kind of...More

Thank BP-traveling
Response from WestinMilan, Guest Relations Manager at The Westin Palace, MilanResponded 1 week ago

Dear BP-traveling, We are delighted to know that you have chosen our hotel multiple times when visiting Milan and that you are enjoying the look and feel our renovated rooms. We hope your travels will bring you back soon, be well Guest Experience Team The...More

Reviewed 3 weeks ago via mobile

Our group enjoyed a three night luxury stay at The Westin Palace. The staff was superb and remembered us by name. The concierge was personal and offered great advice. Most of the Milan sites are walkable and the main train station is only two blocks...More

Thank Nicholas M
Response from WestinMilan, Guest Relations Manager at The Westin Palace, MilanResponded 1 week ago

Dear Nicholas M, Thank you so much for sharing this review and for letting us know how much you and your travel companions enjoyed this visit to Milan and your stay with us. It’s great to know you all had an enjoyable time here and...More

View more reviews
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$216 - US$574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in Milan
#44 Family Hotel in Milan
#47 Romantic Hotel in Milan
#55 Luxury Hotel in Milan
#75 Business Hotel in Milan
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$216 - US$574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in Milan
#44 Family Hotel in Milan
#47 Romantic Hotel in Milan
#55 Luxury Hotel in Milan
#75 Business Hotel in Milan
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (356)
Room & Suite (287)
Dining (115)
Hotel & Grounds (241)
Bathroom (53)
Business Centre & Event Rooms (5)
Nearby
Stazione Centrale
Central Station represents a bridge towards the
future. Impressive skyscrapers and new age buildings
stretch the skyline with the majestic Unicredit Tower
cutting through. Surrounding it are large towers that
define Piazza Gae Aulenti, where the fountain and the
Monumento Trombe leave one breathless. A famous
building of the district is the Vertical Forest, where
the innovative materials and trees planted on the
...More
Questions & Answers
Ask a question
MPFLEDUC
4 December 2017|
AnswerShow all 7 answers
Response from Hedin | Reviewed this property |
My suggestions: 1. ask Concierge a blue taxi ride cost. 2. Forget uber: it is blocked in Italy (probably UBer Black got licence to operate 3. walk (10 min on the main road exiting to the right of the Westin ) or get a... More
1
Vote
ariyan1394
26 August 2017|
AnswerShow all 6 answers
Response from Starwood M | Property representative |
Hello ariyan1394 We're truly sorry but regretfully we are not in the position to provide babysitting services or recommendation on available agencies offering this service. With kind regards, Guest Experience Team The Westin... More
0
Votes
soodabeh s
27 May 2017|
AnswerShow all 7 answers
Response from Starwood M | Property representative |
Hello soodabeh s, Yes! We have free wifi in all public areas and in-room. Looking forward to having you here, be well Guest Experience Team The Westin Palace Milan
1
Vote
Room Tips
"Aim high and away from the main lifts is always my preference"
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"Supposedly I got an upgrade but dreary room"
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"Stay at another hotel"
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"executive suite"
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