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Excelsior Hotel Gallia, a Luxury Collection Hotel

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#12 of 432 Hotels in Milan
Certificate of Excellence
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Excelsior Hotel Gallia, a Luxury Collection Hotel
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738 Reviews from our TripAdvisor Community

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There are newer reviews for Excelsior Hotel Gallia, a Luxury Collection Hotel
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Showing 442: English reviews
New York City, New York
Reviewed 8 December 2016

Conveniently situated across from Milano's Stazzione Centrale, this grand property which completed renovations around a year ago, combines beautiful modern decor with great attention to practical design. The bathrooms are very spacious with separate bath and rain shower. Breakfast offerings are varied. I loved the attention to detail - handbag stools. One lovely amenity is the hotel's Maserati which offers...

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Helpful?
Thank Cindyh98
Olivieri_Marco, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Cindyh98", Thank you very much indeed for your kind review and the 5-star rating that you are dedicating us. It seems to us that you had an most pleasant stay enjoying the convenient location, our comfy guest rooms and its luxury features, our unique breakfast buffet as well as our Maserati courtesy car service. We look forward to have...

london
Reviewed 8 December 2016

The Gallia is a lovely hotel, beautiful rooms - only criticism is room service which is really not very good. The food arrives well presented but its average at best which is a little disappointing. Also no movies on demand ! and the choice of TV channels is not that abundant if you want to watch anything but news.

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1Thank sunny098
Olivieri_Marco, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "sunny098", Thank you for sharing your opinion with us. Customer feedback is very important to us as it helps us to locate the areas that require improvement. We understand that your recent stay overall has been enjoyable. Regarding room service, we have taken immediate action asking our Head of F&B to look into this matter. With reference to the...

Singapore, Singapore
Reviewed 8 December 2016

Everything as expected for staying at a hotel of this calibre... - location, very convenient, across the street from the central train station/metro - toilet paper and soap is replaced after one use (which does seem wasteful, but the concierge was happy to inform the housekeeping staff to stop doing so) - knowledgeable and courteous staff... who followed up on...

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Helpful?
Thank Danielnjoo
Olivieri_Marco, Direttore generale at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Danielnjoo", Thank you for taking the time to share your feedback with us and the rest of the Tripadvisor community. We are delighted that you have experienced a flawless stay with us and have spent a memorable time in Milan. We regret to hear that our gym facilities did not meet hundred percent your expectations. Thank you for bring...

Singapore
Reviewed 6 December 2016

Set in a grand building, this hotel was recently renovated, and now offers spacious, modern rooms. My SPG status was also recognised with a room upgrade. Great location just steps away from Milano Centrale and the metro, it offers easy access to the rest of Milan. Don't feel like taking public transport? No problem. Take advantage of the hotel shuttle,...

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Helpful?
Thank vade27
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "vade27", Thank you very much indeed for your nice review and the five star rating. We are delighted to hear that your recent stay has been flawless and perfectly in line with your expectations. It seems to us that you have enjoyed a true Luxury Collection Hotel experience at 360 degrees. We look very much forward to have you...

Singapore
Reviewed 4 December 2016

Very spacious and well designed luxury hotel. Bathroom are big and they use Trussardi amenities. Entrance of lobby is very grand, doormen are very friendly. Surrounding of the lobby is very clean and spacious. The only setback is that the housekeeper don't really speaks English, they always sent the wrong things. And they were slow in action too. Staff at...

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Helpful?
Thank Lyn L
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Lyn L", Thank you for taking the time to share your opinion with us. Your feedback is very important to us as it helps us to identify the areas that need improvement. It seems that overall you recent stay with us has been enjoyable. We regret to learn that you had to encounter some service issues during check-in and...

Boston, Massachusetts
Reviewed 2 December 2016

So blessed that my boyfriend brought me to this facility for a bday surprise, everything has been amazing. We loved the Shiseido SPA, but in general we've got some amazing relax. I will come back again for sure.

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Helpful?
Thank Duperladu
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Duperladu", Thank you for your brief but very nice feedback. We are truly happy to hear that your recent stay has been enjoyable and above your expectations. It seems that we have made a valid contribution to render your birthday memorable. We would be more than pleased to welcome you back soon in Milan for another outstanding experience at...

Amsterdam, The Netherlands
Reviewed 1 December 2016 via mobile

Fairly new hotel. Nice rooms, particularly Atelier Suite. Good breakfast, good service from staff. And hotel location is next to central railway station. Also hotel has ample space to meet in lobby and bar.

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Helpful?
Thank James290774
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "James290774", thank you you for your concise but yet very nice review. It seems to us that you had a most plead stay with us enjoying the convenient location, our Suite accommodation and its luxury amenities, our rich breakfast buffet as well as our friendly and professional staff. We would be more than happy to have you back soon...

Reviewed 30 November 2016

This location is very close the Central Train Station. It was a very quick and easy walk to the hotel. My room was nice. At first I was impressed by the towel warmers. And then found out it's pretty standard to have them in Italian hotels. Why don't they have it in the US? Maybe I just notice them until...

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Helpful?
1Thank Dawn K
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Dawn K", Thank you for your nice review and the high rating that you are dedicating us. We understand that you had a wonderful stay enjoying our comfy guest rooms and its luxury features, our unique Shiseido Spa, our Maserati courtesy car service as well as our rich breakfast buffet. We would be more than happy to welcome you...

Mumbai (Bombay), India
Reviewed 29 November 2016

What a property ! Excelsior Hotel Gallia is located just bang opposite the Central Train Station and what a view from the room. The doorman to check in experience was fantastic. Before i could reach my room, my bags were there. Amazing ! The rooms are luxurious and this property truly justifies being a Luxury Collection Hotel. All that you...

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Helpful?
1Thank Prashant C
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "Prashant C", Thank you for sharing your opinion with us and the rest of the Tripadvisor community. It is great to hear that your visit has been enjoyable and above your expectations. Hopefully on one of your future visits you will find the opportunity to explore our other luxury outlets such as the Shiseido Destination Spa or enjoy our...

Melbourne
Reviewed 29 November 2016

We have had the unfortunate pleasure of staying at this beautiful looking hotel that lacks sustance twice in a 10 day period. I initially booked it to celebrate my birthday in and was hurt by the statements made about my person on arrival. Initially I tried to accept it as a cultural issue, but looking back I feel their response...

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Helpful?
3Thank willowMelbourne
Olivieri_Marco, General Manager at Excelsior Hotel Gallia, a Luxury Collection Hotel, responded to this review

Dear "willowMelbourne", First, we want to thank you for taking the time to write your detailed feedback. While we truly wish you had a better experience, it is a from comments like yours that we learn from and use to improve. We work hard every day to deliver an exceptional guest experience, and it's apparent in this case, we fell...

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Atelier Double Room (28)
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Premium Double Room (24)
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Prestige Double Room (26)
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Staying in Stazione Centrale

Neighbourhood Profile
Stazione Centrale
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Terrazza Gallia
Terrazza Gallia
Cuisines: Italian, Seafood, Mediterranean, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Excelsior Hotel Gallia reflects the glittering essence of Milan's sophistication. Originally opened in 1932, the hotel has been completely renovated by renowned Milanese designer Marco Piva. An architectural jewel of belle epoque grandeur, Piva has created an extraordinary new destination in the city of style. ... more   less 

Additional Information about Excelsior Hotel Gallia, a Luxury Collection Hotel

Address: 9 Piazza Duca d'Aosta, 20124 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Price Range: RM954 - RM3,540 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Hotel Gallia, a Luxury Collection Hotel 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Le Meridien Gallia Hotel Milan
Le Meridien Hotel Milan
Le Meridien Milan
Milan Le Meridien
Hotel Style:
#4 Romantic Hotel in Milan
#5 Business Hotel in Milan
#6 Spa Hotel in Milan
#11 Family Hotel in Milan
#11 Luxury Hotel in Milan
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Hotel Gallia, a Luxury Collection Hotel staff and other travellers.
19 questions
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Questions? Get answers from Excelsior Hotel Gallia, a Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with view of the train station plaza”
  • dining area
  • bedroom
  • part of junior suite (sitting area)
  • bathroom
  • view of the dining area from bed
  • bedroom
  • bedroom
 of 5 bubbles 476jael, 13 Feb 2017 | Read review
“No need to worry here!”
 of 5 bubbles fancyn1, 30 Jan 2017 | Read review
“always try for a suite”
 of 5 bubbles anitap848, 19 Jan 2017 | Read review
“If you like a little more space the junior suites or better are the way to go.”
 of 5 bubbles lucyAustralia, 14 Jan 2017 | Read review
“SPG gold/platinum for free upgrades!”
 of 5 bubbles Danielnjoo, 7 Dec 2016 | Read review
5 of 5