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Hotel Diplomatic

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,655 Reviews from our TripAdvisor Community

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Showing 254: English reviews
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Reviewed 2 days ago NEW

Very noisy all night especially in the morning, could not get internet from the room. Staff in the bar do not speak English or open a bottle of beer!! I have booked the hotel mainly because of the parking but as I arrived to the reception for check in I was told the parking was full. Was advised by the...

Thank Vânia R
Juneau, Alaska
Reviewed 2 weeks ago via mobile

We picked this hotel because of its location. It ended up working out great. It's clean though not very modern except the bathrooms. The desk guy was not super welcoming or friendly and had a hard time finding change when I handed him 20 Euro for the 7.8 Euro city tax. The breakfast was nice and indeed free. I'd stay...

Thank AKtravelers22
Amsterdam, The Netherlands
Reviewed 3 weeks ago

Three nights in this hotel is enough gives me enough breath to speak to its top 5 strengths: 1) easily reached from airport via bus, train to Porta Susa. 2) breakfast in basement is basic but ok, with cheese, breads, yogurt, cereals. Avoid the prepared coffee and ask for a real "longo" or capuccino. 3) fridge in room and local...

Thank Liz M
Reviewed 3 weeks ago

Very good hotel, nice location center is not far. Friendly and helpful staff. Food is good and excellent espresso. Train station is 5 min by walking that is very comfortable when you travel light. Rooms are clean on time and towels and shower kit was fully changed and replaced!

Thank verac129
Reviewed 15 April 2017

This hotel has a great location, a friendly price and an even friendlier STAFF. The staff is KIND and helpful and makes you feel like a FRIEND and NOT a 'paying customer.' I did not want to leave them honestly. They were knowledgeable about the city and sights and gave me insights not in brochures or guide books. I really...

Thank Lenny C
Reviewed 15 April 2017

Right in the heart of Turin, the Hotel Diplomatic is extremely convenient to reach all areas within the city. Many modes of transportation are nearby, and the concierge even arranged for me to be taken to Milan Malpensa Airport by car service for my flight home. All amenities in the room include a flat screen television, bar and easy access...

Thank flexxmatthews
Aveiro, Portugal
Reviewed 8 April 2017

The Hotel is well located, not far from downtown. Nevertheless the Hotel is quite old, and it is not what you expect from a 4 star hotel, actually it could be considered a 3 or even 2 star Hotel. The breakfast could be improved also.

Thank nbcarvalho
Birmingham, United Kingdom
Reviewed 27 March 2017

Billed as a 4 star hotel, but I wouldn't rate it as such (not by British standards anyway). Basic rooms are small but comfortable. Bathroom had mould in shower, and shower head had a mind of its own from day to day! We had a room on the 3rd floor overlooking the courtyard at the back, which was quiet. There...

Thank RandD21
Glasgow, United Kingdom
Reviewed 26 March 2017

This is a very comfortable hotel located adjacent to the Porta Sousa railway station and with close access to the airport bus. The reception staff were particularly welcoming and made sure that everything was to our satisfaction. Our room was very clean and the bathroom and shower were top class. The hotel dining room offered exception value for dinner. If...

1Thank ron20113
London, United Kingdom
Reviewed 25 March 2017

I was so happy with my stay at Hotel Diplomatic, the initial welcome and locating of my booking was handled beautifully by the lovely female concierge. The Porta Susa location was new to me, as I usually stay in the Porta Nuova area, but I am so glad that I chose a new area to begin new adventures in Torino....

Thank Joseph R

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Diplomatic hotel is one of the most prestigious hotels in Turin, located in the historic centre of the city, a few metres from the Porta Susa railway station, the main hub of high-speed rail transit between France and Italy.However you choose to get to the Diplomatic, the hotel is convenient due to its proximity to the Torino Caselle "Sandro Pertini" airport terminal, to the new underground line which takes you to the "Lingotto Fiere" Congress Centre in a few minutes, to the Polytechnic University of Turin, the Olympic Stadium and the new Juventus stadium.Strolling under the beautiful and historic arcades in Turin you reach the city’s most beautiful squares (Piazza Castello, Piazza Vittorio Veneto, Piazza San Carlo, Piazza Carlo Felice), the main places of “Turin nightlife” (the Roman Quarter (Quadrilatero Romano), the Murazzi, the Banks of the River Po, the Dora Docks, the Valentino Park), the most important museums and cathedrals (the Egyptian Museum, The Museum of Cinema, the OGR Officine Grandi Riparazioni, the Mole Antonelliana, the Chapel of the Shroud, the churches of Gran Madre and Maria Ausiliatrice). ... more   less 

Additional Information about Hotel Diplomatic

Address: Via Cernaia 42, 10122 Turin, Italy
Region: Italy > Piedmont > Province of Turin > Turin
Price Range: RM257 - RM906 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Diplomatic 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Diplomatic Hotel Turin
Hotel Style:
#24 Luxury Hotel in Turin
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Diplomatic staff and other travellers.
9 questions
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Romford, United Kingdom
8 months ago
Calella, Spain
3 months ago
Geneva, Switzerland

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Questions? Get answers from Hotel Diplomatic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just contact the hotel and they will take care of the rest. They are FIRST CLASS.”
281lennyc, 15 Apr 2017 | Read review
“Choose a higher floor”
RandD21, 27 Mar 2017 | Read review
“Be a polite and friendly person!”
  • A wonderful bonus
  • Now red
236josephr, 25 Mar 2017 | Read review
“Accessibility to station”
StephenH63, 11 Mar 2017 | Read review
“Standard room we had was a bit tired looking and the bed was lumpy but it had clearly been of a good standard once.”
sueg526, 3 Mar 2017 | Read review
5 of 5
US$52* /night
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