We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Serenella

65 reviews
Save
Overview
  • Excellent4%
  • Very good29%
  • Average36%
  • Poor10%
  • Terrible21%
Travellers talk about
Free Internet
Non-Smoking Rooms
Restaurant
Bar/Lounge
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (65)Write a Review
Filter reviews
41 results
Traveller rating
2
17
14
2
6
Traveller type
Time of year
LanguageEnglish
More languages
2
17
14
2
6
Show reviews that mention
All reviewshard working familyfamily runrooms are cleanlocation is greatski bootsnoise
FilterEnglish
Updating list...
1 - 5 of 41 reviews
Reviewed 13 January 2018

No frills ski hotel...good location for lifts and town...comfortable and warm....good food....don't be put off by the bad reviews....sure it's not 5 star but it does what you need for a ski trip where you're in the hotel to eat and sleep...went with friends and...More

Thank Dave C
Reviewed 18 May 2017

Firstly I think some of the reviews on here are incredibly unfair. Our experience of the Serenella was that it was run by a very hard working family who provided us with everything we needed during our stay. The meals are clearly home cooked so...More

1  Thank Caroline G
Reviewed 31 March 2017 via mobile

We have been staying at this hotel for four years. It's small but comfy, and it's run by a wonderful family that always makes us feel at home. The food, especially dinner, is great and abundant. Rooms are clean, while the bathrooms are a bit...More

1  Thank Clara T
Reviewed 13 March 2017

Comfortable accommodation run by a hard working family. Very good basic Italian meals and they were happy to help out if there was nothing on the menu to suit me. Having read the previous review I have to mention that our ski boots were warm...More

Thank katherinemarshall
Reviewed 14 February 2017

Don't be deceived by the photos of this hotel, it looks like its multi storey but the upper floors are residential, the hotel part is just the first floor with shops below. The family that run the hotel seem totally unsuited to the hospitality business,...More

Thank Jonathan D
View more reviews
PreviousNext
1234569
About
Amenities
Top amenities
Restaurant
Free Internet
Bar/Lounge
Things to do
Restaurant
Bar/Lounge
Details
Hotel class
Room types
Non-Smoking Rooms
Details
Hotel class
Room types
Non-Smoking Rooms
Questions & Answers
Get quick answers from Hotel Serenella staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"I can not recommend this hotel"
Read review
"Wifi can be flaky but excellent in reception."
Read review
"i stayed in room 10 and was quiet room"
Read review
"Photographs showing mould and bedrooms unfit for purpose will be posted by Mr Deaky this week......"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing