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Hotel Carlton on the Grand Canal

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Hotel Carlton on the Grand Canal
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2,734 Reviews from our TripAdvisor Community

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Showing 1,940: English reviews
Brampton
Reviewed 29 August 2013

When we arrived in Venice by train it was hot. The hotel is right across the Grand Canal from the station which is a big plus. But then we were faced with bumping our two suitcases up and over the many steps of the Ponte Scalzi in that heat. A porter who introduced himself as "Massimo" offered to load our...

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1Thank BramptonBeachbums
Walsall, United Kingdom
Reviewed 27 August 2013

Just returned from 5 days at this hotel and i have to say that the hotel was better than i expected. Had read some reviews before we went and was a little worried by some of the comments. Not sure what some people expect. Anyway, we had a lovely time. It was clean and comfortable. The staff were very attentive...

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Thank jtnneb
essex
Reviewed 22 August 2013

some comments before we went looked petti but now 1st hand. rooms old , air con very poor, the breakfast nice, staff nice. and then they have a disco on at night that can be heard in the rooms not good. but our real concern was the lack of training the staff had when the fire alarms went off at...

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Thank turtlemanor
CarltonGrandCanal, Direttore at Hotel Carlton on the Grand Canal, responded to this review

Dear Turtlemanor, We are very sorry to learn that you have formed a negative impression on our hotel and would like to explain our position. Our core business is hospitality and we are aware that a holiday represents a substantial economic and emotional investment. Consequently, we do our utmost to constantly improve our level of service. As such, any client...

Christchurch
Reviewed 21 August 2013

Stayed at the Hotel Carlton on the Grand Canal recently as part of a tour. We had been excited to have a hotel in such a great spot. The staff and service can't be faulted but the hotel rooms are drab and dreary and at best described as "tired". The bathrooms are minute, the shower over the bath was so...

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Thank redhatchick
Dubai, United Arab Emirates
Reviewed 20 August 2013

The only positive about this hotel is possibly its location right in front of the railway station and its vicinity to a cooperative supermarket nearby. Otherwise, except for sleeping in the night, everything else is an extra charge over and above room rates that you pay for. Classic examples are request for empty plates and boiled eggs on breakfast are...

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1Thank ramanan02
Reviewed 19 August 2013 via mobile

We arrived to the hotel by bus which cost 6euro each. Only took 20mins and hotel was a 3 min walk from the bus station, we would to have loved to arrive by water but couldn't justify 100euros! Check in was fairly quick and our room was ready straight away. Room was a good size and clean had a bath...

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Thank Mrscl2012
sydney australia
Reviewed 18 August 2013

The position of this hotel across the road from the train station was perfect however I hadn't expected there to be so many steps on the one bridge that we had to cross to reach the hotel. The staff were helpful and efficient. We enjoyed our meals in the restaurant and the service was first class. We stayed in a...

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Thank SydneyAnne27
Cambridgeshire
Reviewed 17 August 2013

Stayed here for 2 nights with the wife after arriving by train from Rome. Hotel is opposite the train station and just have to navigate the large bridge to get there (just turn right over the bridge and is approx 100m along the canal) Checking in was quick and efficient, the lobby is very nice with seating area. The room...

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Thank Maginot26
Liverpool
Reviewed 11 August 2013

We spent three nights at the Carlton before taking a cruise. We had previously stayed at the Antiche Figure next door but always said next time in Venice, we'd stay at the Carlton as it looked far grander. The position is ideal, right across from the station, very near to the cruise terminal and a 20 minute walk to St...

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2Thank Exvoguemodel
Johns Creek, Georgia
Reviewed 9 August 2013

We stayed at this hotel last week and had a room for 3. The room was of adecuate size for three of us and we were all quite comfortable. The bathroom wasn't huge but it was well equipped and we had no problems. The staff was helpful, and there's free wifi in lobby. Wish they offered it in rooms, but...

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2Thank AlbaR14

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Santa Croce gained importance as a sestiere (district) when Piazzale Roma was created in the 1930s to bring cars and buses close to the center of Venice. Constitution Bridge spans the Grand Canal linking Piazzale Roma to the train station. This area buzzes with energy from travelers and students. Historic palaces and former industrial buildings house some departments of Ca' Foscari and IUAV Architecture universities. On the Fondaco dei Turchi, Venice's Museum of Natural History offers Venetians prehistoric thrills, plus an overview of lagoon fish and wildlife. The Grand Canal, northern boundary of Santa Croce, is lined with palaces and decorated by the tall green dome of San Simeon Piccolo. Ca' Pesaro attracts Venetians to its contemporary art exhibitions. The Grand Canal exposes only one face of these buildings. On the opposite side, the palace often interacts with a square or a busy street to represent its neighbourhood identity.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Elegant and welcoming, the Hotel Carlton on the Grand Canal has been run with passion for approximately 30 years by a Venetian family which loves to pay its guests attention, by providing them with valuable advise on how to capture the city’s true essence.Pastel shades, Venetian stuccoes, glass wall lamps made in Murano, furnishings which, while being functional, recall the glorious Serenissima epoch: these are the elements of the new hall and bar, completely mirrored on marvellous Istria stone. Right at the centre of the hotel is an original glass cupola creating light effects which highlight its sophistication. The recently restored, characteristic internal patio onto which some of the rooms look out and where guests can enjoy breakfast or relax, using it as a peaceful open-air lounge, has a notable impact on guests. The elegant Bar Carlton Café offers you the chance to taste excellent drinks and whet your appetite with unusual snacks both in the internal room and in the open-air, enjoying an unforgettable stay on the Grand Canal.The hotel also offers its guests outstanding opportunities to discover all of Venice’s magic, by organizing personalised itineraries and excursions: boat tours to the lagoon islands, guided tours of the city, romantic itineraries followes by a candle lit dinner and much more. For further information on “special” packages, check out our online booking now or send your request to our booking centre.For conferences and meetings we can provide the “Galileo” room, fitted with update equipment and capable of holding up to 60 people.Some of the services offered to our guests include: free entry to the Casino, free baggage surveillance, baby-sitting, restaurant booking, theatre and concert tickets.Restaurant “La Cupola”Elegant reflections, inviting aromas, brilliant colours and exclusive tastes: these are the defining features of our restaurant “La Cupola”, a jewel of refined style in newly renovated surroundings, boasting harmony in its menu selections inspired both by innovative cuisine, as well as the genuine traditions of the territory.The distinct, welcoming atmosphere and the fine cuisine will envelop you and capture you, transforming your “mealtime” into an exceptional experience.You will be greeted with warmth and courtesy, and given expert advice on your menu selections.The typical and international specialties are served with refined simplicity, elegant and genuine at the same time, accompanied by an exclusive wine list. Our Maitre, Filippo Nocerino, will be at your disposition for any special requests.Perfect for any occassion or simply for a romantic evening, our restaurant “La Cupola” will live up to your expectations and your appetites!TOP OF THE CARLTON SKY LUNGE & RESTAURANTLet “Time Out” steer you upwards to the finest sky lounge in Venice for enjoying cocktails in the clouds and Grand Canal view dining .Stylish evenings begin and end at TOP OF THE CARLTON, the rooftop terrace perched on the 4th floor of the Carlton on the Grand Canal Hotel. Impressive views from this spacious terrace take in both the ancient majesty of the Grand Canal and its noble palaces and the modern Constitution bridge, the newest structure that pierces the motley Venice skyline full of domes, bell towers, arches and spires.Choose from a multitude of cocktails, snacks and light-dining while you sit and enjoy a romantic sunset or experience the gentle lapping of the Grand Canal waters as a gondola passes by.When it’s time to unwind and relax, choose Top of the Carlton.TOP OF THE CARLTON can be exclusively reserved for private events and functions, such as wedding receptions, birthday parties, corporate events – in fact the sky is the limit.Open from mid May to end of September, weather permitting. ... more   less 

Additional Information about Hotel Carlton on the Grand Canal

Address: Santa Croce 578, 30135 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > Santa Croce
Price Range: RM742 - RM1,575 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Carlton on the Grand Canal 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Carlton Grand Canal Hotel
Hotel Carlton Grand Canal
Canal Hotel Venice
Hotel Style:
#74 Luxury Hotel in Venice
#150 Romantic Hotel in Venice
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go onto the hotel' E-shop on their website if wanting to pre-book any romantic evening etc. Great value for money.”
 of 5 bubbles cmf789, 17 Feb 2017 | Read review
“grand canal is in front, so no need to pay more for a view of canal, unless spending enough time in room looking out.”
 of 5 bubbles N137YValexc, 13 Feb 2017 | Read review
“Ensure you have it in writing you will get a good view.”
 of 5 bubbles voyager004, 11 Feb 2017 | Read review
“take superior rooms, they offer a view to grand canal”
 of 5 bubbles , 7 Feb 2017 | Read review
“Canal view rooms”
 of 5 bubbles ClareandPaul2013, 17 Jan 2017 | Read review
5 of 5