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Mercure Catania Excelsior

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#17 of 49 Hotels in Catania
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796 Reviews from our TripAdvisor Community

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Showing 191: English reviews
New York
Reviewed 26 October 2007

A modern, business-oriented hotel with a professional, courteous, efficient staff. Our pleasant (non-smoking) room in the back, was very quiet, clean, had great air conditioning, an excellent bed and mattress and a spacious, beautifully decorated marble bathroom. The room had a slight odor to it that was not serious but could have benefited from a “smell buster” service. And how...

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1Thank Albo007
Phoenix, Arizona
Reviewed 24 May 2007

My husband had a business trip to Catania. I went with & we decided we'd stay longer & see some of Sicily. This hotel was booked through his job. It is in a central location in the City of Catania. Very pretty hotel. We were greeted at the car, and were treated wonderfully. The room was clean & comfortable, and...

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1Thank lusciousnis
Dublin, Ireland
Reviewed 8 October 2006

We stayed in the Excelsior Grand Hotel on the first night of our honeymoon in Sicily and thoroughly enjoyed our stay. It is furnished to a high standard and the rooms are modern and comfortable. The service is excellent - the on-duty manager kindly sent a trolley of prosecco and fresh fruit up to our room free of charge when...

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3Thank BJonthego
Amsterdam, The Netherlands
Reviewed 22 June 2006

I stayed at the Excelsior a while ago and am only now writing a review as I was reviewing another hotel. My stay there was so terrible, I didn't feel like spending a second longer thinking of the place. I've stayed in many hotels in my lifetime, and I can pretty much attribute one of my worst experiences to this...

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9Thank Jules3001969
Sydney, Australia
Reviewed 3 May 2006

I stayed here twice in April and the rooms were comfortable though not of five star standard. My initial stay was for one night and I had a room on the second floor where there was no sewer smell. A week later I returned and had room 434 for 7 days and this one had the notorious sewer stench which...

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3Thank Kathleenx
London
Reviewed 20 April 2006

Very good and professional hotel a short walk from the centre of Catania. Good size rooms. Fine Bathrooms, Good service and good breakfast. I would highly recommend this hotel for both holiday and business

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1Thank Alberto V
Reviewed 19 December 2005

Terrible, bland, big hotel with unbelievable noise in every room. Decor is run down. Staff indifferent. Food inedible. Location is OK but that is it. The shower is tiny (no tubs) with a broken door allowing water to spray all over the bathroom. Lighting was terrible. No internet access. Phone didn't work. Tiny television. Poor toiletries. It is clean but...

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6Thank cyclegrrl
A TripAdvisor Member
Valley Stream NY
1 review
2 helpful votes
Reviewed 26 September 2005

The hotel is clean and modern, however, there is a definite problem with the plumbing. Our room on the 1st floor had such a stench that we were nauseated. When I reported the problem, a maid came with a spray can of room deodorizer. When I told her that wouldn't do, a man came and poured something down the toilet...

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2Thank A TripAdvisor Member
London, United Kingdom
Reviewed 29 March 2005

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6Thank jack1085
A TripAdvisor Member
2 reviews
9 helpful votes
Reviewed 3 January 2005

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8Thank A TripAdvisor Member

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A PRESTIGIOUS FOUR-STAR HOTEL SITUATED IN THE CITY CENTRE. Welcome to the Grand Hotel Excelsior Catania, a prestigious four-star hotel in Sicily's beautiful second city which lies in the shadow of Mount Etna. Black volcanic rock and white limestone have given Catania its own striking visual aspect, which makes it an ideal tourist destination. Our hotel is also well-adapted to meet the needs of business travellers. ... more   less 

Additional Information about Mercure Catania Excelsior

Address: Piazza Giovanni Verga 39, 95129 Catania, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Catania
Price Range: RM314 - RM737 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Catania Excelsior 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Excelsior Grand Catania
Hotel Excelsior Grand
Mercure Catania Excelsior Italy - Sicily
Hotel Style:
#3 Green Hotel in Catania
#13 Luxury Hotel in Catania
#14 Business Hotel in Catania
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Catania Excelsior staff and other travellers.
6 questions
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Mosta, null, Malta

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Questions? Get answers from Mercure Catania Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites have great views”
 of 5 bubbles 760duncanc, 2 Oct 2016 | Read review
“Try to get a room with a balcony and Etna view.”
 of 5 bubbles SusannaC760, 17 Sep 2016 | Read review
“Rooms with view of Etna on front of hotel. Roads are cleaned for approx 1 hour every morning at 4.30am.”
 of 5 bubbles cynthiahowlett55, 15 Aug 2016 | Read review
“rooms on the corner”
 of 5 bubbles 540kristijant, 27 Jul 2016 | Read review
“avoid the rooms over the lightweight as they are noisy with plant”
 of 5 bubbles 79amandah, 25 Jul 2016 | Read review
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