Had a lovely stay in Oct/Nov 2022, the hotel was clean, well kept and close to all local amenities and attractions. The staff were incredibly helpful and the hotel was very handy for exploring the area by foot. Breakfast was really good also. I had a hotel at the back of the building and when I was staying it was Halloween which meant a very loud nightclub - this genuinely didn't bother me in the slightest but if you are the kind of person who struggles to sleep with noise you might want to request a room at the front of the building, and I'm sure the staff will be happy to oblige if possible. Overall, absolutely delighted with my stay and if I return to Palermo, this is where I'll stay again!
Close to everything( excellent location), everyone was very kind and helpful. I definetely recommend you to whoever want to visit palermo. If i come again in Palermo, i would choose Hotel Columbia for my accomodation.
Awful accommodation......mold in bathroom, shower drain is so slow that it overflows onto the floor. Air conditioner is terrible, bed uncomfortable. And the door, well......if we arrived before 11pm we would have found another place. The only good thing is that it was 1 night....
Loved my stay here! Me and a friend came for 3 nights and it would be difficult to find anywhere else so central and such good value. Nice clean, quiet rooms with everything you need. Friendly, welcoming staff at reception with excellent English. Easy access to the old historic centre, close to bars and restaurants. Great bar at the end of the street (Via del Celso). This is my second stay here and I'll definitely be back for another visit.
We stayed in April 2022 for 3 nights . Great location , quiet and comfortable rooms . Plenty of hot water , clean towels given daily . Breakfast was ok - just continental type but alright , they’d make cappuccino if asked which was nice . Our son had twin room next to ours . Would recommend . Staff were friendly .
Upon entering the hotel we were pleasently surprised by the visuals. Looking at the outside we were a bit worried, however after entering, very pleased. The staff was very helpful. The location great. The room comfortable and quiet.
When I stayed here there was a problem with a blocked sink and after trying to resolve the problem I had to get the police involved the hotel staff threatened to throw me out and that I could sleep under a bridge if I didn’t pay £300 immediately I was very distressed as I had my two children with me and one of them was disabled. The two members of staff who I dealt with was extremely rude and I felt very threatened as I was single female adult with my two boys who did not speak Italian. I offered to pay this amount for the plumber but could only do this when I got back and they refused I also believe I was being victimised for previous customers actions. I would never return to this hotel and strongly advise anyone to do so especially if you are a single female.
cannot fault this hotel, staff very pleasant and ample breakfast. the night we arrived we found the shower head was loose once mentioned it was done the next morning. this hotel is very convenient for all the tourist spot. one remark is the coffee is rather weak but one can ask the waiting staff for expresso or capucino, if the coffee was stronger maybe the waiting staff will have less to do, not a complaint just a remark!
This hotel probably won't be for everyone but if you need a central affordable hotel, clean rooms, super comfy beds, friendly staff and a adequate breakfast then you can't go wrong. Little things let this hotel down, but we reported them to reception and hopefully they'll be rectified. Breakfast gets a few folk worked up, yes there isn't a massive choice, but what's put out is fresh and if you want anything topping up just ask the staff. The hotel is situated on a small road that is still undergoing major building works, and as of such will put people off, not the noise, but the scruffy way the via is left after the builders have gone. But being honest your not paying a five star bill to stay here, so keep that in mind. The location sells this place hands down, never stayed anywhere so central for everything, and if given the choice we will definitely return x…
Stayed at the hotel Columbia for 4 nights hotel is central located in the heart of Palermo breakfast was continental everything was fresh the staff are excellent always polite room was clean and we had fresh towels daily for the price we paid this hotel was really good there is a lot of building work going on in the nearby streets but it didn’t effect our stay in anyway would definitely stay again