Grand Hotel Piazza Borsa
Via Dei Cartari 18, 90133, Palermo, Sicily Italy
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About
#987 of 11,107 hotels in Sicily
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Hotel Piazza Borsa is an excellent choice for travellers visiting Palermo, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Grand Hotel Piazza Borsa offers guests an array of room amenities including a flat screen TV, a minibar, and air conditioning, and getting online is possible, as free internet access is available.
The hotel offers 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features a fitness center and free breakfast. Guests arriving by vehicle have access to paid private parking available on-site.
Given the close proximity of popular landmarks, such as Santa Maria dell'Ammiraglio (La Martorana) (0.2 mi) and Chiesa del Gesu (0.3 mi), guests of Grand Hotel Piazza Borsa can easily experience some of Palermo's most well known attractions.
If you’re looking for a seafood restaurant, consider a visit to Ferro di Cavallo, Osteria Mercede, or Trattoria ai Cascinari, which are all conveniently located a short distance from Grand Hotel Piazza Borsa.
There is no shortage of things to do in the area: explore popular ancient ruins such as Chiesa di San Giovanni degli Eremiti, Catacombe Paleocristiane di Porta d'Ossuna, and Necropoli Punica.
Enjoy your stay in Palermo!
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Business Centre with Internet Access
Conference facilities
Massage
Parking
Wifi
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Electric kettle
Flatscreen TV
Safe
VIP room facilities
Bottled water
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
331Restaurantswithin 0.5 km
177Attractionswithin 0.5 km
Via Dei Cartari 18, 90133, Palermo, Sicily Italy
Name/address in local language
Getting there
Car HireSee all Palermo car hire
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Reviews
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Our accommodations in the Grand Hotel Piazza de Borsa were comfortable, but occasionally the smell of raw sewage wafted through our room. In all our hotels in Sicily, the beds were comfortable and the bed linens high quality. Because the hotel was cobbled together from four downtown buildings, finding our way to and from our room was initially mystifying, but the location was excellent -- walking distance from the city's main sights.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: The corridors can be confusing, so take note of your room's location.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were so disappointed in this hotel! The entry to the hotel is down a sketchy alley where a soldier sits at the entrance. Not a good first impression! The wi-fi was practically nonexistent and the worst part was the unpleasant staff. The evening we arrived the people at check in were short tempered with us and another guest who was waiting. Also we were ignored at the bar and when we asked for change for tipping at the main desk we were told they didn’t have any with no suggestions on where we could get some. The only good part was that our room was very large and pretty but the unpleasant atmosphere was enough for us to not recommend this hotel.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here for 3 nights, arranged by our tour operator, Esplora Travel. I was unwell for some of the stay, and was grateful to be in the large comfortable room. The common areas with the huge semi-outdoor seating area in the centre, are magnificent and impressive, and the hotel is in a very convenient central location. Staff were pleasant and helpful, on the whole. My gripes would be about the bathroom and to a lesser extent the breakfast. Our bathroom was tiny and cramped with a leaking shower and nowhere to put our toiletries. This compared poorly to the spacious bedroom. The bathroom could easily be remodelled to include a larger shower cubicle (which doesn't leak). The breakfast was a bit limited and haphazard, and it was difficult to order hot drinks.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had an excellent stay at this hotel. I was surprised to read some of the negative comments because this did not reflect my experience. The hotel is very central and opposite the Bank of Sicily in a large car free square. The place was quiet and the central area of the hotel cool and relaxing. Breakfast was fine, although not as extensive as other European hotels of this level. My only negative comment is that you have to ask to be served coffee at breakfast and the waiting staff are not always making themselves available to be asked!
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Date of stay: September 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This large characterful 4* hotel was converted from 3 historic buildings and is perfectly located a few steps from the central thoroughfare, Via Vittorio Emanuele, in the historic city centre. The hotel's main feature is the large central air-conditioned patio, ornamented with a fountain, in which drinks can be enjoyed from the adjacent bar and a pianist played in the evening during our stay. Our standard room was spacious, comfortable and well equipped with a large TV, room-safe and a well-stocked mini-bar. The bathroom was also reasonably large, modern and adequately stocked with toiletries and 2 dressing gowns. As our 4-night stay coincided with a 40+c. heatwave, we were very glad that the air-conditioning was up to the task. Hotel facilities included a "wellness centre" with fitness equipment (no pool) and a restaurant, although we ate out as the hotel is close to numerous restaurants and also the famous Vucciria street market. We found that all the staff were pleasant, friendly and professional. This was by far our favourite of the 4 hotels we used in Sicily and I would certainly recommend it. …
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Ideal haven of tranquility after visiting the historic sights on Palermo.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful hotel in appearance. But if you want to feel refreshed after touring the streets of Palermo, don’t come here. The mattresses are hard and The rooms are stifling hot even after asking for help with making the room cooler. The lobby and restaurant are coolest areas. So much so, I considered taking my pillow down there to sleep.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Do not stay at this hotel. Their staff is a bunch of theifs. We checked into the hotel for a 2 night stay a few weeks ago with no problem, they had our room ready, etc. We had a very early flight the next day and checked out at 430am at the reception. We paid the city tax and confirmed check out and we were off in our cab to the airport. Our cab driver gets a call from the hotel while we are almost at the airport that he must turn around and bring us back to the hotel as we "did not pay for our stay". We booked the stay and paid for it MONTHS prior with our travel agent, the payment was on our credit cards, etc. We get back to the hotel after explaining them we are about to miss our flight and they said "we have no record of your reservation, you didnt pay for your stay" HOW would they not have noticed this upon check in? We stayed there for 2 nights, checked in and checked out with no issue, and then they force us to come back to the hotel claiming we didnt pay which is completely false. In a rush to get back to the airport we paid and said we would figure it out later. Our travel agent did confirm that we did in fact pay and did not know what they were talking about. After going back and forth, they finally saw that yes, we paid ahead of time and would refund our card. It has been over a week now and they STILL have not refunded my credit card. It is absolutely ridiculous - we email and call and they flat out ignore the fact that they have not processed the refund yet when we paid double for the stay. Their staff is now unresponsive. Do not stay at this hotel - they will still your money. …
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Date of stay: June 2023Trip type: Travelled as a couple
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed one night and while our room was on the smaller side, it was clean and comfortable. The staff were very professional and kind. Breakfast was ok, typical Italian with an emphasis on the sweeter dishes but there were also rolls, eggs, ham and cheeses. The parking/driving to the hotel was a little tricky but manageable. We drove in front of the hotel and the staff parked it somewhere. The location was perfect! All in all, a good stay.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed in an Executive Suite in Grand Hotel Piazza Borsa for two nights in June 2023. It was the last leg of a 10 day trip to Sicily, and the fourth hotel we stayed at on the island. In contrast to our experience at the three other hotels, this was a huge disappointment. We didn’t have very high expectations (based on other reviews), but for ~$600 per night, we didn't expect to find such a sad room in such a sad state. First off, the layout was odd. There was a wall separating the bed from the sitting area, rendering the room dark and claustrophobic (it was not a small room). Strangely there was a TV at the foot of the bed, which looked completely out of place and added to the feeling of claustrophobia. The only window in the room opened onto a poorly maintained courtyard. The rugs in the room were dirty and covered in dust. It seemed that no one had vacuumed them in quite some time. There was very obvious water damage on the floor around the bed and the TV stand. The coffee provided in the room consisted of two packets of Nescafe powder and two paper cups. On our second day we noticed a leak in the bathroom, from the towel warmer rack (which was not on, but still leaking). Basically, the property doesn't seem to be well maintained or well managed.…
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The breakfast was horrible. Fresh squeezed orange juice, machine that didn’t work. automatic juice machine that was from concentrate, terrible coffee, super runny eggs, etc. Spa and fitness center is completely inadequate. Service is subpar. Would not go back.
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: Avoid the main strip of tourist trap restaurants. Food and drinks are not very good and prices...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$134 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
ItalySicilyProvince of PalermoPalermoTribunali
NUMBER OF ROOMS
126
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Claim Your ListingGRAND HOTEL PIAZZA BORSA: UPDATED 2023 Reviews, Price Comparison and 1,114 Photos (Palermo, Italy) - Tripadvisor
Frequently Asked Questions about Grand Hotel Piazza Borsa
What are some of the property amenities at Grand Hotel Piazza Borsa?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Grand Hotel Piazza Borsa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Piazza Borsa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hotel Piazza Borsa?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
Are there opportunities to exercise at Grand Hotel Piazza Borsa?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Grand Hotel Piazza Borsa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Piazza Borsa?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Is Grand Hotel Piazza Borsa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.