Hotel Palazzo Sitano
Via Vittorio Emanuele 114, 90133, Palermo, Sicily Italy
Lock in the lowest price from these sites
Algotels
eDreams
Lol.travel
View all 5 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,077)1,077
Room & Suite (472)
Dining (194)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1,637 of 11,107 hotels in Sicily
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Palazzo Sitano is located in a fully renovated “palazzo” from the 18th century.The former convent skillfully combines traditional architecture with modern interior design in a light, airy, friendly way.The hotel’s common areas include a gorgeous arcade hall where breakfast is served, a modern bar with comfy lounge furniture, a cushy library with business stations and a small wellness area.Its 86 rooms and suites with modern amenities and comfortable beds feature mainly clear, sleek lines mixed with small playful details.The hotel is located in the heart of Palermo’s old town near the historical harbor, it is fully air conditioned and it offers a conference room equipped with modern technology.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Non-smoking hotel
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Historic Hotel
Languages Spoken
English, French, Spanish, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
281Restaurantswithin 0.5 km
155Attractionswithin 0.5 km
Via Vittorio Emanuele 114, 90133, Palermo, Sicily Italy
Name/address in local language
Getting there
Car HireSee all Palermo car hire
Nearby restaurants
Divino in gusto alla Magione
154 reviews5 minItalian
CuFu
566 reviews2 minBar
MadoniEAT
212 reviews6 minItalian
Cantavespri
286 reviews5 minItalian
See all nearby restaurantsNearby attractions
Goccio - L'Arte del Miscelare
149 reviews2 minBars & Clubs
Affresco del Trionfo della morte
328 reviews5 minPoints of Interest & Landmarks
Santa Maria dell'Ammiraglio (La Martorana)
2,725 reviews6 minChurches & Cathedrals
Oratorio di Santa Cita
692 reviews6 minReligious Sites
See all nearby attractions1620Reviews12Q+A100Room tips
Reviews
Traveller rating
- 539
- 585
- 278
- 118
- 100
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
The hotel is very well located. You can for sure just walk anywhere. It was a bit tricky to find it, as we were driving from mainland and the hotel is located right in middle of the historical centre where cars are not allowed. But the hotel receptionist arranged for someone to come, pick up the car and park it. Breakfast is well served, with options of hot and salty food (as in Italy breakfast is mostly sweet). Rooms are very comfy and air worked well in one of the rooms. We were staying in a family joint room (family of 4). The room my kids were in didn't have a bed, but a sofa roll out bed. It was not comfortable to them (2 big teens sharing). I don't understand why they didn't have a bed, as the room was huge and it could easily fit 2 queens . The room had Frescos ceilings ( ceiling hand painted decorations) all around the ceiling in both rooms. It seemed that it was restored during the renovation. I have never seem something quite like it in all the hotels rooms I have stayed around the world. It was very special. One of the reasons I booked this hotel was because it said on its description that they had laundry, but in reality they didn't. It was a paid service laundry. So we had to find somewhere to do laundry. The last thing is that I didn't find the hotel very clean. The floors inside the rooms were of dark wood and it was possible to see dirt. …
Read more
Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Positives: The location is fantastic. Friendly staff. Breakfast was quite nice although the cakes tasted a bit old. Good Aircon. Clean. Negatives: It was very noisy and my husband didn't get a lot of sleep. Plug sockets are difficult to work out. Lighting was bad - super dark - they only used lamps to light the room which we found strange. No chairs on balcony. Would have rated better if it wasn't advertised as a four star. We did not feel that the hotel lived up to the standards of other four star hotels.
Read more
Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We enjoyed this excellent hotel. In a good position near the center, on the main road, we found it to be terrific value for money. Great, friendly and devoted staff. Special thanks to Chiara and Calogero for their assistance, recommendations and good spirits. Grazie Mille!
Read more
Date of stay: October 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 8 Nov 2021
Dear, thanks for your review, we are delighted that your stay was pleasant and comfortable. We keep a beautiful memory of you, of your kindness. We look forward to seeing you again as our guest soon Thank you. Lovely The Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is lovely, people lovely, location beautiful. Unfortunately we booked our beautiful convertible bmw for an overnight parking. The hotel offer Valet parking… they drove away the car next morning the car arrived with a long 3 panel scratch on the side. We asked, emailed, first the hotel said it will help as we ordered the services from them. Than they refused and the parking garage stopped answering our emails. Over 1000€ fixing fees, and nobody takes responsibility. The joke is: we even paid 20€ per night for parking.😂
Read more
Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 26 Oct 2021
Dear Mr Andersson, thank you for choosing us. We are sorry to read a bad review about an external service that doesn't belongs to the hote proprety. we tried our best to put you in contact with the garage proprety and they insured that they will respect the word given to you. We didn't had any news about the inconvenience so we did't know if it has been resolved or not. We apologize once again. Best Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was clean and staff were helpful, and very covid aware with mask wearing and not sharing lifts etc. Breakfast slots had to be booked the day before due to Covid and table service only, but they do offer gluten free options for coeliacs. Great location where you can just walk out into the evening night life and restaurants. We did have a power cut just as we were about to get into the lift one day and were left in the pitch black having to use our phone torches to get down multiple flights of stairs and then had no hot water for two days - assuming power cut was caused by the boiler blowing a fuse or something, so ended up having to use cold water to wash my hair.
Read more
Date of stay: September 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 12 Oct 2020
Dear Guest, we thank you for choosing our facility for your stay, we are sorry to read that your stay was not very pleasant and that we were not able to meet your needs, We hope to have you back soon as our guest, maybe the next experience will be more positive. Sincerely
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very well located hotel in an interesting building. Friendly Reception staff. Room was OK but wifi was very sporadic, we experienced a brief power cut and had 2 nights without hot water, although we were informed that a plumber was due to come and fix the boiler.
Read more
Review collected in partnership with this hotel
Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 12 Oct 2020
Dear Guest, we thank you for choosing our facility for your stay, we are sorry to read that your stay was not very pleasant and that we were not able to meet your needs, We hope to have you back soon as our guest, maybe the next experience will be more positive. Sincerely
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely modern clean hotel set in a fantastic location just minutes from the marina and the historical sites. One great plus is that it’s set in a pedestrianised street which comes to life with such vibrant restaurants and bars. This isn’t loud, it’s a subtle street party feel and was great to be amongst it. The staff in the hotel were all very friendly and helpful throughout the stay. Due to covid the breakfast slots need to be booked for times and you make your selections from an extensive list of options. There are previous comments about the rooms being dark? This is purely down to low lighting in the rooms by lamps which shouldn’t really be criticised it’s just the decor and style. All in all a great hotel, excellent value, no complaints at all and I would certainly recommend and return…
Read more
Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 15 Sept 2020
Dear Gino, Thank you for choosing our Hotel for you stay. We are glad that you passed a lovely stay with us. Thank you for you kind review and it will be a pleasure to have you once again with us. Best Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Set in the middle of the location to be. Although noisy outside inside was quiet. Clean and modern. Staff helpful and friendly and great showers. I’d stay again in a flash. Breakfast a little odd sadly as a result of Covid but hey to be able to step our to Palermo was just great. What a lovely city too. We hired e bikes and suddenly you can get about in the heat with no issue.
Read more
Review collected in partnership with this hotel
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chiara Buonamente, Direttore generale at Hotel Palazzo Sitano
Responded 17 Aug 2020
Dear Grant, thank you for choosing us. We are glad to read your review and that you appreciate our hard work to keep the social distancing. It will be a pleasure to meet you again. Best Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed there in July 20. Our room was located on the street. Very very noisy. Room had a bit of charm but nothing very exceptional. People are great. Breakfast is pretty basic, nothing fancy. Do not take valet parking - not reliable at all
Read more
Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were happy to visit Palermo shortly after Sicily reopened for internal travel and booked two rooms for nights at the Palazzo Sitano Hotel. We made the reservation through Booking.com and, evidently when we changed dates, the hotel was not notified. Conclusion: we were greeted like unwelcomed aggressors by the hostess manager who, when we entered, directed us to sanitize our hands remember our masks and then questioned us about who we were and what we were doing there. This, mind you, in a hotel operating at 5% capacity. When she discovered that we had a reservation for two days afterward, her aggressive attitude did not change as she insisted our room was not ready. We were there on the wrong date. I asked jokingly whether all the rooms were occupied, knowing that tourism in Sicily has been hurt terribly by the lockdown caused by the coronavirus. Of course there were rooms available; of course she should have been delighted to see us and sell us two rooms for two nights, but she has been so terrorized by the specter of government fines if she did not comply with sanitary Standards set by the government that she ends up attacking rather than welcoming guests to the hotel. The silver lining were the two young men who work under her direction, Piero and Alessandro. They were sweet, kind, professional, and attentive beyond measure and will surely go to a special place in hospitality heaven for having to work with such a rigorously inhospitable manager in the “hospitality industry“.…
Read more
Date of stay: May 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$125 - US$138 (Based on Average Rates for a Standard Room)
LOCATION
ItalySicilyProvince of PalermoPalermoTribunali
NUMBER OF ROOMS
86
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL PALAZZO SITANO: UPDATED 2022 Reviews, Price Comparison and 1,077 Photos (Palermo, Italy) - Tripadvisor
Frequently Asked Questions about Hotel Palazzo Sitano
Which popular attractions are close to Hotel Palazzo Sitano?
Nearby attractions include Goccio - L'Arte del Miscelare (0.1 km), Santa Maria dell'Ammiraglio (La Martorana) (0.5 km), and Affresco del Trionfo della morte (0.4 km).
What are some of the property amenities at Hotel Palazzo Sitano?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Palazzo Sitano?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palazzo Sitano?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Palazzo Sitano?
Conveniently located restaurants include Divino in gusto alla Magione, CuFu, and MadoniEAT.
Are any cleaning services offered at Hotel Palazzo Sitano?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Palazzo Sitano offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Palazzo Sitano?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Hotel Palazzo Sitano?
Many travellers enjoy visiting Palazzo Drago Airoldi di Santa Colomba (0.7 km), Oratorio di Santa Cita (0.4 km), and Palazzo Steri - Chiaramonte - Carcere dei penitenziati (0.3 km).
Is Hotel Palazzo Sitano accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.