We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Hotel direct offer!GET EXTRA BENEFITS!
Lock in the lowest price from these sites
TripadvisorUS$93
Hotels.com
Expedia.comUS$93
Orbitz.com
TravelocityUS$93
PricelineUS$93
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (910)
Room & Suite (720)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
Read more
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Palermo
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 116 hotels in Palermo
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The NH Palermo hotel overlooks the gorgeous Gulf of Palermo and is located right next to the city's botanical gardens. Its location is perfect for both business travelers and tourists.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Taxi service
Banquet room
Meeting rooms
Solarium
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:GET EXTRA BENEFITS!
1980Reviews42Q+A95Room tips
Traveller rating
  • 500
  • 733
  • 393
  • 191
  • 163
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Sumsara wrote a review Yesterday
Schwyz, Switzerland315 contributions78 helpful votes
Big room, which seems even a bit too big. Clean, aircondition, pool. Friendly staff, possible to eat outside at the pool. The hotel is a bit outside of the center of the city, but just opposite the street is the coastline.
Read more
Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
paulraw12 wrote a review Oct 2020
London, United Kingdom48 contributions46 helpful votes
Hotel's Favourite
A large fairly standard probably mainly a business hotel but the room had a lovely view out to the port and sea. It was compact but comfortable and pleasant. There is a nice pool where you can take the buffet breakfast. It’s about 20 mins walk to the four corners, a central point. Palermo is a lovely city.
Read more
Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Response from Cosimo Scozzari, Servizi per gli ospiti/front office at NH Palermo
Responded 19 Oct 2020
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. we are also very happy that you like Palermo. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anthony L wrote a review 27 Sep
North Carolina Mountains, North Carolina10 contributions9 helpful votes
Like many locations there is good and bad. First the good. The hotel is in a nice location by the marina. Food at the restaurant overall was above average but the staff work tirelessly. That is where it ended for us. The front desk was rude and not helpful for the most part. They seemed annoyed every time we asked them a question or for a recommendation of places to eat. We had two rooms. One smelled of smoke and the other of mildew. The AC rarely made it cold in the room. The hotel seems to have been updated recently but the rooms were dirty/dusty and run down in many areas. If you pay for the water view then be prepared for it to be very loud-especially on weekends. There is a busy street and many parties right outside your window. If you are from the US, expect there to not be wash cloths. That is not uncommon in Europe and this hotel was no different. Lastly, we purchased a third room for a friend who's flight got canceled. This hotel would not refund us and walked away from us when we tried to get an explanation other than "it is our policy".
Read more
Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: Don't pay for water view. It is loud and you don't get a great view of the water.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
EdinburghCharlotte wrote a review 26 Sep
Edinburgh, United Kingdom52 contributions56 helpful votes
We recently stayed in NH Palermo and chose a more expensive room with a balcony on the 4th floor, facing the sea. The room and bathroom were small and the room was decorated very blandly. We paid on average £175 a night and at this rate I would expect a bigger room, a larger bed and top quality bedding, which wasn't the case. The breakfast is varied enough and the swimming was a nice place to relax. There's nothing very wrong about this hotel but it's looking tired and not worth the money we paid. If you can get a room for 100£ a night, do it, otherwise search further!
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
emily v wrote a review 23 Sep
Ipswich, United Kingdom3 contributions
Friendly reception staff, very large hotel room with full bathroom and walk in wardrobe, lovely restaurant, lots of seating options and lovely pool (not heated though). Great walking distance from botanical gardens and the old town part of Palermo as well as the marina front.
Read more
Date of stay: September 2022Trip type: Travelled solo
Room Tip: Parking outside the front of hotel, not a lot of spaces, can be noisy at night due to street bars...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Mark N wrote a review 22 Sep
1 contribution
I was traveling internationally and my flight to Italy was canceled. I tried to cancel my reservation, but was told I would not be reimbursed because I had prepaid. There is no indication of this policy on the website. The customer service was less than helpful when dealing with this issue.
Read more
Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Michelle wrote a review Aug 2022
London, United Kingdom1 contribution
We booked a suite - sofa bed was broken, aircon was broken, phone was broken, wifi was broken! Waiters took over an hour to make any drink, very limited selection for breakfast, lunch or dinner! Not worth a visit at all! Additionally serious breaches of data protection have occurred - concerning and disappointing in every respect, I wouldn't waste your time or money booking this hotel. Unfortunately having stayed in other NH hotels previously this was not the experience we expected. Following the visit 2.5 months ago, feedback and concerns have been ignored by customer services, head office and the local hotel.
Read more
Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Harry N wrote a review Aug 2022
London, United Kingdom1 contribution
This hotel is a decent 4 star hotel. If you are laid back, you will have no problems here at all. The reviews moaning are expecting champagne with a prosecco budget. We booked this hotel on lastminute and had a wonderful time. Staff were welcoming and helpful, the pool is an oasis in the city centre, location is perfect (5 minute walk to 2 great food vendors (Bar Touring - must try their huge arancini balls specifically meat or sausage, and Friggitoria Chiluzzo - very cheap and authentic street food) Two small improvements could be asking if you would like the beds zipped together upon/pre arrival (they are two small doubles pushed together but do split apart overnight leaving a gap, they can be zipped together we fumbled our way around and worked it out ourselves) and the second would be the pool music. As a laid back pair this was quite funny because they played the same 5 songs every day and played them on YouTube so you would have a candy crush or Italian film advert playing out around the pool every 10 minutes, but I can see how this would be annoying to someone else trying to relax! Overall a really good stay and would recommend if you find on a deal and are looking for an easy hotel that will allow you to enjoy the Vucciria market both in the day and the evening. It gets pretty wild on Friday and Saturday nights; especially around a restaurant called Al Tentacolo!
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
helen a wrote a review Aug 2022
Blaydon, United Kingdom7 contributions
+1
We chose this hotel as it had a pool. The pool area was littered with cigarette butts, sqashed tomatos and bits of food under the broken old loungers along with someones toe clippings. The pool attendant wiped the dirty floor then dipped the mop in the pool, then put chlorine powder in the pool when people were swimming, Disgusting. We sat for an hour or so and ended up covered in mosquito bites through the filth. The rooms are clean and the staff very nice. Dont bother upgrading to a superior room with terrace, non of the terrace rooms get the sun so for me that was not worth the extra £580. The breakfast we found to be nice, no good if you like an english fry up tho. Plenty fruit, cereal, croissants etc etc. Plenty tea and coffee machines so no waiting. The evening food was a disaster we walked out and left it, cold pasta and tinned fish dish.. Yukk awful. Great little bar opposite Villa Guilia round the corner serving fresh pizza etc etc very reasonably priced. This is not a 4 star hotel, the photos look great but once you get here and see things close up its something else. Hard to see from my photos. We are still here till next week so will be spending our time at mondello beach..
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Dario_S6 wrote a review Aug 2022
London, United Kingdom20 contributions3 helpful votes
+1
the level of cleanness was beyond outrageous. Pool super dirty - we had to change the room as they didnt check if it was all ok. Conditions of the hotel are indecent. Understaff. all the areas are decadent and dirty
Read more
Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
US$82 - US$154 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh palermo hotel palermo, palermo jolly hotel, jolly hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoTribunali
NUMBER OF ROOMS
226
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about NH Palermo
Which popular attractions are close to NH Palermo?
Nearby attractions include Affresco del Trionfo della morte (0.4 km), Chiesa di Santa Maria dello Spasimo (0.3 km), and Palazzo Abatellis (0.4 km).
What are some of the property amenities at NH Palermo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at NH Palermo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Palermo?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at NH Palermo?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to NH Palermo?
Conveniently located restaurants include MadoniEAT, Pablo’s Ristorante, and Friggitoria Chiluzzo.
Are there opportunities to exercise at NH Palermo?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at NH Palermo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Palermo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Palermo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Palermo?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.