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NH Palermo

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Traveller (441)
Room & Suite (481)
Videos (1)

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About

#36 of 114 hotels in Palermo
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The NH Palermo hotel overlooks the gorgeous Gulf of Palermo and is located right next to the city's botanical gardens. Its location is perfect for both business travelers and tourists.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Taxi service
Banquet room
Meeting rooms
Solarium
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Bay View
Harbour View
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:Unlock up to D$150 extra!
1,247Review0Q+A68Room tips
Traveller rating
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Clairerbw wrote a review 3 Apr
40 contributions21 helpful votes
Comfortable room. Quiet. Great little adjoining sitting room with a bed for our son. Excellent breakfast. Nice courtyard/ terrace for breakfast. Nice pool. Charming staff who gave us excellent restaurant recommendations. Excellent location for visiting Palermo old town.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Meriem R wrote a review Mar 2024
Ganshoren, Belgium4 contributions2 helpful votes
We had an amazing stay ! We booked the superior room with terrace and sea view. I strongly recommend! The breakfast is amazing and all the personnel is so nice polite and caring. Thank you very much to Patrizia and all the staff members. I will come back !
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 10 Mar 2024
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, and also Patrizia, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sallya940 wrote a review Jan 2024
Sydney, Australia13 contributions4 helpful votes
This is NOT a 4 star hotel. Facilities basic and staff RUDE. I had to ask to have the bath cleaned properly and it was down hill from there.the barman in particular was the worst. His attitude was disgraceful - as if he was doing a favour to serve drinks requested. I left in disgust.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 29 Jan 2024
Dear Guest, I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. Just only one think this behaviors from the NH hotel staff is not anyway usual. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Customer Care NH PALERMO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JP N wrote a review Jan 2024
1 contribution1 helpful vote
Stayed here for one night, as a stopover between arriving late with car by boat and driving further south next morning. The hotel was as to be expected: good, professional, businesslike, beautiful sea and port side view from the balcony. The restaurant for dinner however was an extraordinary surprise, that deserves explicit mentioning. Located in a vast, pillared, modern castle-like dining room with a spacious 2-4 person table setup, the host-and-cook tandem (Leo & Fabrizio) offered a small but exquisite menu of fresh pastas, salads, and fish and meat dishes. My fellow traveler and I decided upon an entree (antipasti) and first course (primi), having to get up and leave early next day. She had a 'caponata di pesce spada' (salad-like stew with capers, green olives and swordfish) and a 'risotto alle vongole' (simmered rice with asparagus, celery and shell fish), whereas I had a ´torta di sardines' (grilled and filled rolls of sardines filets, positioned in the shape of a 'torta'), and a 'spaghetti con seppia nera' (black inked spaghetti with squid). Each one of them excellent high quality culinary dishes, with the spaghetti as a truly remarkable signature dish. Subtle tones of salty sea flavors, with an outstanding blending of texture between the pasta and the squid 'meat'. I ended up black-lipped, - tongued and -teethed, but I still couldn't resist scraping my plate dry with the remainder of the fresh bread. Truly very tasteful and very well prepared. We finished off dinner with a 'caffé', and left for a good night's sleep after paying an 80 euro bill (appr. 12.50 per dish, plus 30 for the wine (a red 2019 Donna Fugata)), which is ridiculously cheap compared to prices you pay in the tourist towns down southeast. So ... if you happen to visit Palermo for just one night, or are staying at the NH, make sure you treat yourself to a great dining out at the restaurant at NH to enjoy ambiance & high quality cooking. Highly recommended.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 29 Jan 2024
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. Many thanks for your wonderful recension. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dani B wrote a review Jan 2024
1 contribution
Hot water didn’t work for a day but the staff didn’t tell anything. Rooms full of ants and the problem was not solved. The air conditioner didn’t work The water in the toilette flows very few. We changed the room. Good breakfast
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 29 Jan 2024
Dear Guest, I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Customer Care NH PALERMO
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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elena francorsi wrote a review Dec 2023
Milan, Italy3 contributions2 helpful votes
+1
The restaurant's staff was very attentif to my food restriction and I would like to thank. They contribute to make my journey pleasant. The bread is home made and you can choose among white, black and pink one! Thanks to Danilo and Paolo!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: The location Is nice and pleasant inside in front of the sea.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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George M wrote a review Nov 2023
Osceola, Indiana39 contributions9 helpful votes
The reason I rate this hotel so high is because the people that work here are very respectful and accommodating. I landed at the Palermo airport and immediately was greeted by Michael my driver who took my bags and drove me to the hotel. My flight had been changed to a late one and I was tired so the convenience of having a driver to take care of me and my wife was super. The staff in the dining room like Leo made eating at the restaurant a pure pleasure. Leo made sure I had a chance to eat what I wanted to at dinner. The spaghetti with tomatoes along with the minestrone soup was excellent! The chocolate cake for dessert was superb as well! The cook should be commended as well as the head waiter for great service. The view from my room was spectacular and my room was super clean every day thanks to the cleaning staff! Thank you all for a beautiful vacation in Palermo.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Get a driver from the airport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Debi T wrote a review Nov 2023
6 contributions1 helpful vote
The hotel is located near the center of the old town of Palermo right on the water The views are spectacular and the wait staff are so friendly in the restaurant. We enjoyed meals both nights and had Leo, Marco and Danko looking after our every need. They were the best!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 30 Nov 2023
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, and Leo Marco and Daniele , thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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laurelmandla wrote a review Nov 2023
9 contributions1 helpful vote
We had a great stay at the NH Hotel in Palermo. The staff were very friendly and helpful. We dined in the restaurant for dinner both nights and the food was delicious and the service was excellent! Thanks especially to Leo, Marco and Danko!!!!
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 30 Nov 2023
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, andLeo Marco e Davide, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John K wrote a review Oct 2023
1 contribution1 helpful vote
My wife and I thoroughly enjoyed dinner at the NH Palermo. Hotel restaurants in my experience are not the best — food or service. But at NH Palermo, the food was excellent and the service was exceptional. One of the waiters, Leo, was especially professional.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 4 Nov 2023
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 695 - RM 1,179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh palermo hotel palermo, palermo jolly hotel, jolly hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoTribunali
NUMBER OF ROOMS
226
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NH PALERMO: UPDATED 2024 Hotel Reviews, Price Comparison and 1,015 Photos (Italy) - Tripadvisor

Frequently Asked Questions about NH Palermo
Which popular attractions are close to NH Palermo?
Nearby attractions include Affresco del Trionfo della morte (0.4 km), Palazzo Butera (0.5 km), and Chiesa di Santa Maria dello Spasimo (0.3 km).
What are some of the property amenities at NH Palermo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at NH Palermo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Palermo?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at NH Palermo?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to NH Palermo?
Conveniently located restaurants include Divino in gusto alla Magione, Madonieat, and Friggitoria Chiluzzo.
Are there opportunities to exercise at NH Palermo?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at NH Palermo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Palermo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Palermo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Palermo?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.