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Grand Hotel et Des Palmes

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Via Roma 398, 90139, Palermo, Sicily Italy
Lowest prices for your stay
Expedia.com
US$249
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US$233
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Priceline
US$191
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Free cancellation until 04/12/22
Hotels.comUS$249
Hotel WebsiteUS$283
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Traveller (73)
Room & Suite (12)
Dining (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#29 of 118 hotels in Palermo
Location
Cleanliness
Service
Value
Travellers' Choice
LOCATED IN THE HISTORICAL CENTRE OF PALERMO, SICILY. Founded in 1874 and renovated in 1907 by one of the great masters of the Art Nouveau Style, Ernesto Basile, the exquisite Grand Hotel Et Des Palmes hotel exudes historical charm. Grand decor of marble floors and antiques combine nicely with very latest technology to make your stay a memorable one. The recently restored restaurant, bar and banquet room can host all your personal and professional events in great style turning them into unforgettable moments.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Charming
Languages Spoken
English, French, Italian
60Reviews0Q+A5Room tips
Traveller rating
  • 48
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  • 2
  • 1
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Michelle K wrote a review Nov 2022
1 contribution
Outstanding hotel loved every aspect room was lovely very spacious and extremely comfortable. Lounge and bar areas were beautifully decorated and easy to relax in. It was in a good location for getting to places. Enjoyed an evening in the Terrace bar which was very chilled. The main aspect that makes a hotel great has to be it's staff and the hotel can be proud of that from front of house to the ladies who kept the room immaculate the very friendly bar staff in particular Antonio who made our stay very special we could not fault anything. Would definitely recommend a visit if you are planning a trip to Palermo.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Just relax and enjoy the experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marina Grancagnolo, Altro at Grand Hotel et Des Palmes
Responded 2 weeks ago
Dear Mrs. Michelle, Thank you. It has been a great pleasure to meet you and your husband, we would like to see you coming back several times again. The Grand Hotel et Des Palmes staff has been honored to welcome you and we are glad that you relaxed and enjoyed the hotel, Palermo and your holiday. See you soon. A warm hug.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Piero Matarazzo wrote a review Nov 2022
Sao Paulo, SP307 contributions341 helpful votes
A beautiful and classic hotel in the center of Palermo. In a historic building, this hotel is fantastic. Very good service. Comfortable bedroom and bathroom. Delicious breakfast, in a beautiful salon. There is no pool. A valet park is available for a fee.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marina Grancagnolo, Altro at Grand Hotel et Des Palmes
Responded 2 weeks ago
Dear Mr. Piero, Thank you for being Our Guest. We wait for you back again, there are few beautiful surprises in progress. We will be very pleased to welcome you lot of times. Our best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MerveBaca wrote a review Nov 2022
2 contributions1 helpful vote
This is a beautiful hotel better than the reviews with clean elegant rooms, lovely cocktails, delicious breakfast and excellent staff. Came here for my husbands suprise birthday and reception helped me arrange a very romantic memory which he absolutely loved and we will always remember, everyone is exceptionally helpful but especially I would like to send my gratitude and love to Marina who helped me make this stay extra special and put so much effort in for us to make many memories. Thank you to Grand Hotel Des Palmas team!!!
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marina Grancagnolo, Altro at Grand Hotel et Des Palmes
Responded 2 weeks ago
Dear Mrs. Baca, Thank you for being Our Guest. We were so pleased to meet and welcome you. We are so glad you had a great time here. We wait for you lot of other times. A war hug.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dotrrat wrote a review Nov 2022
Hingham, Massachusetts22 contributions41 helpful votes
The hotel was located in The heart of the city. Accessible to everthing. The rooms are large and well appointed, with comfortable bedding, large bathroom and nice bath products. I suggest you Do NOT ask for a room in the front of the hotel, extremely loud, city noise until early hours of the morning. Hotel staff were extremely friend!y, my luggage did not arrive with me and the hotel took control and contacted the airport and tracked down my luggage Breakfast was your typical European breakfast large variety of beads and pastry. Highly recommended this property.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: Request rooms in fear of hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marina Grancagnolo, Altro at Grand Hotel et Des Palmes
Responded 2 weeks ago
Thank you dear Sir, It is a pleasure to offer a beautiful stay to our Guests. We wait for you several times more. My best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AshesToProveIt wrote a review Oct 2022
Philadelphia283 contributions271 helpful votes
We were at the hotel for only one night, before departing to the airport to leave Sicily, but it was a wonderful hotel that we would have like to stay at longer. The hotel is in the city of Palermo, so we stopped our car in front to unload, and then dropped the car at the airport and took a cab back, in order to avoid dealing with car in the city. The hotel staff was extremely helpful, providing us with info for shopping, restaurants and also having a breakfast packed for us to take with us in the morning upon our departure by private car to the airport. Bed was very comfortable, and the recently renovated rooms and bathrooms were very nice. This hotel is very luxurious and first rate, and it is located a short walk from many of the desired places to visit in the city. Would definitely stay there again on return trip to Palermo.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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alison m wrote a review Oct 2022
london3 contributions1 helpful vote
Disagree with some reviews. We booked a basic room but upgraded to a suite which had a huge terrace with furniture and a large well stocked bathroom and also an extra bath in the large lounge. The bed was comfortable and the room was well decorated. The staff in this hotel are exceptionally well trained. Everyone we encountered during our 3 day stay was polite and helpful and very respectful to the demands of their guests. We mention especially Marina and Bruno…..But the service was superb from every staff member. We found the breakfast adequate and only had room service. The hotel itself has an old world charm and history and is well located. We have stayed in more luxurious 5 star hotels around the world of course…..but the staff make or break a hotel.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Get a suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jxx9595 wrote a review Oct 2022
Washington, DC1278 contributions394 helpful votes
I have a lot to say about this hotel. First, it’s a nice place and well located. Second, the breakfast is fine. Now come the issues. We had a suite. A modest bedroom, smallish but adequate bath, and a gigantic sitting room with a desk, sofa, and TV. The sofa was at a right angle to the TV so you couldn’t sit on the sofa and watch. The desk was opposite the TV, and there were no available plugs. I had to unplug the desk lamp to plug in the laptop. The problem was that the sofa was where the desk should have been and vice versa. Now there were plenty of plugs all over, but they were awkward to use. I ended up resting my charging paraphernalia on a chair against a wall. It worked well enough, but a five dollar power strip on the desk would have been better. The last of our three nights we ran out of Kleenex, and there was no spare roll of toilet paper as there was the previous night. There was one and only one luggage rack. There was a noticeable amount of noise from the street, and motorcycles were very noticeable at any time. There was no clock in the bedroom. Sure I have a phone, but you have to pick it up to find out the time. There were cheap bedside rugs that were in poor condition and were a slipping hazard. I don’t want to sound like too much of a fussbudget here, but once you get started, it’s hard to stop. Hotels with inadequate plugs get a one-star downgrade automatically. Most of the other items reported here (and there were a few more not mentioned) would not have changed the rating. But when we checked in, we asked for an additional pillow. Never arrived. It’s a small point, but hotels of this quality should have better service. This is why the rating is three stars.
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Date of stay: October 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lori F wrote a review Oct 2022
6 contributions3 helpful votes
Wonderful oasis in the historic section of town. Large room with sitting area. Well appointed luxurious renovation . Shower had wonderful waterfall feature. Lovely bar with craft cocktails and good wine selection. Staff was very helpful from the check in to the bar service. Very nice roof top restaurant and terrace. Good gym.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kjay200 wrote a review Oct 2022
Sandy, Utah626 contributions395 helpful votes
+1
This is a beautiful hotel with a wonderful staff. The rooms are large and quiet, with comfortable beds. The breakfast was wonderful and the terrace is a great place for a drink and food! Thank you to Felipe and Marzia for making our last evening fun!
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Johnny C wrote a review Oct 2022
Melbourne, Australia17 contributions1 helpful vote
A last minute change from a tourist hotel to this magnificent hotel and we are so thankful we did. The minute you walk in you know this is a Grand Hotel. Recently renovated and it shows. It is so Grand. We stayed in a room overlooking the street with a balcony and it was huge and oh so stylish. Breakfast was included and was spectacular. The location can't be beat. The staff were incredible, maybe it is just the Sicilian way of things, they were so proud of the hotel, of the food and wine of Sicily and they should be.
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Date of stay: September 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$224 - US$317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama
NUMBER OF ROOMS
102
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GRAND HOTEL ET DES PALMES: UPDATED 2022 Reviews, Price Comparison and 75 Photos (Palermo, Italy) - Tripadvisor

Frequently Asked Questions about Grand Hotel et Des Palmes
Which popular attractions are close to Grand Hotel et Des Palmes?
Nearby attractions include Teatro Massimo (0.4 km), Museo Archeologico Regionale "Antonino Salinas" (0.3 km), and Teatro Politeama Garibaldi (0.3 km).
What are some of the property amenities at Grand Hotel et Des Palmes?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel et Des Palmes?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel et Des Palmes?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel et Des Palmes?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Grand Hotel et Des Palmes?
Conveniently located restaurants include Sapori Perduti, Finch Sushi, and La Brace Food Experience.
Are any cleaning services offered at Grand Hotel et Des Palmes?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel et Des Palmes?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel et Des Palmes offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel et Des Palmes?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Grand Hotel et Des Palmes?
Many travellers enjoy visiting Palazzo Conte Federico (1.3 km), Palazzo Drago Airoldi di Santa Colomba (1.0 km), and Oratorio di Santa Cita (0.5 km).