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Cristal Palace Hotel

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392 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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Tonbridge, United Kingdom
Reviewed 12 February 2017

Pleasant Hotel but nothing out of the ordinary for a 4 Star. Check-in was friendly and efficient, room was clean but small and breakfast adequate. The main problem was that my room was at the front, facing Via Roma. On a Saturday night there was continuous traffic only punctuated by the occasional very loud music from a passing car radio....

Thank Patrick H
Reviewed 10 January 2017

The hotel is very clean, modern furnished and the staff is very helpful. Position is perfect to visit all the attractions in Palermo, by walking. The only weak point is the breakfast, that is relatively frugal, but I think this is the Italian style.

Thank Eugenius58
Bruton, United Kingdom
Reviewed 23 November 2016

Well placed hotel, clean fresh and fairly comfortable. As with nearly all continental hotels it did not provide coffee or tea facilities en suite and the WiFi service on the 8th floor was poor. It is annoying that they do not provide tea etc in the room. After all, we feel that the hotel should provide this as being English...

Thank rogandmel
A TripAdvisor Member
Level Contributor
10 reviews
7 hotel reviews
Reviewed 16 November 2016 via mobile

Stayed 5 nights. Location central. Close to restaurants/sites. We walked from railway station on arrival- took about 25 minutes.Taxis by station. Room huge compared with other hotels we stayed at over 7 weeks in France & Italy. Decor modern bathroom updated. Shower good.very clean. Good choice English TV channels- not only news channels. Breakfast plentiful. Only drawback-large tour groups staying...

Thank A TripAdvisor Member
Grange-over-Sands, United Kingdom
Reviewed 14 November 2016

We visited this Hotel in November 2016. It is graded as a four star but I believe it is not up to up to that category. Having said that, it is a very pleasant hotel and the quality of the food served here is good. Overall, it is a very sound three star and it more than lives up to...

1Thank frankjordan
Bedford, United Kingdom
Reviewed 9 November 2016

This is a modern hotel located within fairly easy walking distance of the centre of Palermo. To categorise it I would say 'think business' trip accommodation. It is clean, modern and offers good quality food served in two restaurants located at basement level. As we were part of a tour party we were served a set meal, which was served...

Thank Martin B
Reviewed 14 October 2016

After some awful places in italy we were apprehensive. We were surprised large room, with ajustable hot shower. Mini bar in room alas no kettle if you can avoid breakfast before 8am very busy with tourist bus guests. Coffee from machine very ordinary ask for expresso and they will cook you a hot breakfast of scrambled egg and bacon. Staff...

Thank Lawrence S
Reviewed 6 October 2016

Well located hotel with modern decor. Dinner and breakfast were good, but basement dining rooms rather cramped. Service good. Good free wifi in the room, but no coffee-making facilities or any English speaking TV channels. Even BBC World would have been welcome. Our corner room faced busy main road, but no problem with noise.

Thank RonKnee
Swansea, United Kingdom
Reviewed 8 September 2016 via mobile

Stayed here 3 nights, nice clean room, lovely towels & comfy bed but room looked out at bin shaft! Unbelievably noisy in the morning, dreadful slamming, banging at 6am!!!! No consideration by the staff for people sleeping. Was awake at 6.30am one morning to very loud smashing glass, slamming doors etc. When I looked to see where the noise came...

Thank Kittypurr1911
Southampton, United Kingdom
Reviewed 6 September 2016 via mobile

We had a very small cramped dark room looking out over the bin shaft with a very poor shower. Very basic hotel with no pool or bath. Expensive bar, no outside space. The meals were set and it was waiter service. Very poor food and really no vegetarian options.

Thank Beeinch

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  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Situated in the historical center of the city of Palermo, the Cristal Palace Hotel is ideal resting for the visit of the city. Its intense history passes through civilization and different and conflicting dominations, that have determined the various faces of it: the rich Arabic city with the magnificent palaces to the center of luxuriant tropical gardens, the cultured and refined Palermo of Fred II, the Baroque city and the Palermo liberty and elegant. The HALL is very simple, with a minimal style that makes the pleasant structure, adjust to a guest leisure and business and is an elegant place to the demands of the guest. The restaurant of the Cristal Palace Hotel proposes to own guests a various choice of typical and national dishes, as the example of the culinary art of our earth. Our restaurant has an original Menu but also a simple Menu characterized from the Mediterranean cuisine. Cristal Palace Hotel is perfect to organize different congresses. The hotel will have a room equipped for meeting and congresses with maximum capacity up to 100 people. In the Cristal Palace Hotel we have two Junior suite. The Junior Suites are realized in a big spaces. It will be characterized by an angle reading, with a desk, usable also as plan job. Separated bath in two parts with a of Tub whirlpool bath and Shower. The Cristal Palace Hotel is sure the hotel for every person: the tourist or the business man here will find a good hospitality. Because in the Cristal Palace, the hospitality is at home!!!!! ... more   less 

Additional Information about Cristal Palace Hotel

Address: Via Roma 477 a/d, 90139, Palermo, Sicily, Italy
Region: Italy > Sicily > Province of Palermo > Palermo > Politeama
Price Range: RM273 - RM1,197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Palace Hotel 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Cristal Palace Palermo
Hotel Cristal Palace
Palermo Cristal Palace
Hotel Style:
#28 Luxury Hotel in Palermo
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Questions & Answers

Here's what travellers have asked, with answers from Cristal Palace Hotel staff and other travellers.
9 questions
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Copiague, New York
9 months ago

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Questions? Get answers from Cristal Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms facing Via Roma”
patrickhH755SF, 12 Feb 2017 | Read review
“I'm sure they're all bad.”
  • This is what they consider a hair dryer. Needless to say, it didn't work. Just blew cool air aro
  • Woke up covered in bug bites after night one. First experience with bed bugs.
gretchenkoppe, 11 Aug 2016 | Read review
“Get back of hotel away from a main road”
rmccover, 18 Jun 2016 | Read review
“room at the back overlooking the fire escape was v quiet. we opened window during day but closed at night. did not need a/c.”
ljay100, 16 May 2016 | Read review
“The corner room has more windows with more view of city.”
gotigers1975, 30 Dec 2015 | Read review
5 of 5