We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Massimo Plaza Hotel

Save
Traveller (90)
Room & Suite (159)
Storyboard
Nearby Hotels
See allSee all
Overview
  • Excellent59%
  • Very good28%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“opera house”(25 reviews)
“small hotel”(14 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (563)
Filter reviews
236 results
Traveller rating
131
68
22
10
5
Traveller type
Time of year
LanguageEnglish
More languages
131
68
22
10
5
Show reviews that mention
All reviewsopera houselong flight of stairssmall hotelbreakfast served in the roomyour luggagepedestrian streetfantastic locationwelcome drinkno liftclose to the hoteleach morningbalcony overlookinga wonderful staywithin easy walking distancefirst floorrental carspecial thanks
FilterEnglish
Updating list...
1 - 5 of 236 reviews
Reviewed 5 days ago via mobile

First, the location and staff were absolutely great. The room we got was terrible. The main problem is that the room 103 is located in immediate proximity of the reception and breakfast room, so we got a lot of noise, especially in the morning. In...More

1  Thank Bjoern_from_Faido
Hotel's Favourite
Reviewed 17 August 2017

We stayed at this hotel twice on a recent visit to Sicily, two days when we arrived and the day before our departure. Location was perfect; staff was very helpful. We had a significant problem with a rental car which the staff helped us solve....More

3  Thank Catherine S
Reviewed 5 weeks ago

We stayed at this hotel over the Easter period 2018 for two weeks. The Hotel staff were very kind, helpful and professional. They were particularly good with our 6-year-old daughter. Situated in the Piazza Verdi opposite the Teatro Massimo, the hotel has brilliant vicinity. The...More

3  Thank LuciaSJ
Response from Massimo Plaza H, Receptionist C. at Massimo Plaza HotelResponded 4 weeks ago

Dear Guest, let us thanking you for having spent such positive words you have kindly left about your stay at our hotel. It so important to us know that you have really appreciated our staff, the perfect location of our hotel and the amazing view...More

Reviewed 16 April 2018

We loved staying here at the start of our holiday - the hotel is right in the heart of the action. This does mean - to be fair - that it can be a little noisy at times, but the double glazing was pretty good,...More

Thank PaulMartinMurphy
Response from Massimo Plaza H, Receptionist C. at Massimo Plaza HotelResponded 4 weeks ago

Dear Guest, thank you so much for your kind words about your stay at Massimo Plaza Hotel. We are happy that you enjoyed the location of our hotel, the breakfast served in your room and the staff. We daily work in order to reach the...More

Reviewed 28 March 2018

First the plus points: location, excellent (an easy walk from airport bus stop number eight); staff helpful and friendly; cleanliness very good. A decent sized room and a large bed. For us the breakfast was a big negative -- you are encouraged to take it...More

Thank Cheddar111
Response from Massimo Plaza H, Receptionist C. at Massimo Plaza HotelResponded 31 March 2018

Dear Guest, Thank you for choosing our hotel during your stay in Palermo, for having appreciated its location, the staff and your room. We are sorry about the shower head, but if you had informed us we would have immediately found a solution. We apologize...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$151 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Palermo
#1 Family Hotel in Palermo
#1 On the Beach Hotel in Palermo
#3 Romantic Hotel in Palermo
#3 Business Hotel in Palermo
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$151 - US$508 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Palermo
#1 Family Hotel in Palermo
#1 On the Beach Hotel in Palermo
#3 Romantic Hotel in Palermo
#3 Business Hotel in Palermo
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (90)
Room & Suite (159)
Dining (23)
Questions & Answers
Get quick answers from Massimo Plaza Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"The rooms with piazza view are more fun but I am sure the back rooms would be much quieter."
Read review
"Room 101 is probably the quietest room although I suspect that all rooms are quiet."
Read review
"The rooms that open up on the Piazza G. Verdi are beautiful and I enjoyed the sounds of the city."
Read review
"Choose a superior room with a balcony overlooking the Teatro Massimo"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing