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Excelsior Palace Hotel

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Traveller (451)
Room & Suite (273)
Pool & Beach (75)
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Overview
  • Excellent30%
  • Very good44%
  • Average18%
  • Poor6%
  • Terrible2%
Travellers talk about
“etna view”(27 reviews)
“riviera travel”(10 reviews)
“pool area”(43 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (697)
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89
28
13
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All reviewsetna viewriviera travelpool areathe main streethalf boardside sea viewcorso umbertoair conmulti storey car parkreception stafffabulous locationstandard roomroom was largethe cliffup to datesingle roombars and restaurants
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1 - 5 of 467 reviews
Reviewed 2 weeks ago via mobile

We would have stayed here except the hotel cancelled our booking and moved us to an alternative hotel which was of ‘the same standard’ ... all without telling us. When we arrived the non-apologetic staff tried to blame the booking agency! Were clearly prepared for...More

Thank Alan D
Response from excelsiorpalacehotel, Direttore at Excelsior Palace HotelResponded 2 weeks ago

Dear guest, Hotel Excelsior wants to make clear that the booking agency through which you had booked the hotel was contacted fifteen days ahead of arrival date, comunicating the impossibility to accomodate you. Evidently the booking agency had not informed you further. We are sorry...More

Hotel's Favourite
Reviewed 9 September 2017

We have just returned from the most relaxing holiday at this wonderful gem of a hotel. Never having been to Scicily before and having read very differing reviews we were not quite sure what to expect. Well worry we certainly didn't need to have done....More

8  Thank calamityjane1956
Reviewed 3 weeks ago

We stayed three nights here. The room was very nice - large, quiet, and comfortable. The bathroom was very spacious. Our room was on the 'back side' of the hotel, with views to the sunrise and to Casselmola. The staff were all very nice. The...More

Thank Shapley_Hunter
Reviewed 17 February 2018 via mobile

Just back from a 4 night stay here, and we loved the hotel and it’s perfect location in the perfect place of Taormina. Car parking is available at 10€ per day. The staff are friendly, helpful and try hard to make your stay relaxing and...More

1  Thank oxdent
Reviewed 20 December 2017

My Wife and I spent a wonderful week at the hotel in early July 2017.The hotel is situated at the end of the Corso Umberto, with the town on your doorstep On our arrival we were shown to our room, which was disappointing as the...More

3  Thank CallumJohnB
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$150 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in Taormina
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$150 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Luxury Hotel in Taormina
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (451)
Room & Suite (273)
Pool & Beach (75)
Dining (69)
Amenities (8)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Manxie52
9 October 2017|
AnswerShow all 4 answers
Response from cheshireguy | Reviewed this property |
no the bus station is at the other end of Taormina a 20min walk
0
Votes
linda h
5 September 2017|
AnswerShow all 3 answers
Response from Trudi525 | Reviewed this property |
No there wasn't a kettle
1
Vote
Ycaccamo
9 August 2017|
AnswerShow all 5 answers
Response from RossellaDirezione | Property representative |
Yes, toddlers are welcome at Excelsior Palace Hotel Taormina. Best Regards Rosella Ponte Excelsior Palace Hotel Taormina
1
Vote
Google Translation
Room Tips
"Ask for room near elevator, which also have best views of the sea."
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"It's probably worth paying for the room with a view"
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"Best views west facing or end."
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"2nd/top floor, pay extra for ssv with balcony ,well worth it. We had 218 great view of Etna, also see the bay..."
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