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Excelsior Palace Hotel

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#28 of 88 Hotels in Taormina
Certificate of Excellence
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572 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Weymouth, United Kingdom
Level Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 2 weeks ago

Built in 1904, the exterior and interior of the Excelsior Palace is in a grand ornate style. Perhaps one of its main advantages is its situation adjacent to one of the public multi storey public carparks if its own parking spaces are full. It is perched on the edge of a rocky outcrop with superb views down to the sea... More 

Helpful?
Thank eaglesclan
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Dear guest, thank you for your review. We hope to see you soon in our hotel retro'. Best regards Excelsior Palace Hotel Staff More 

Ramsey, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

The hotel is a striking old building in a great location. Our bedroom was a good size and comfortable but the decor was a little dated, in keeping with the hotel's overall decor. The en suite bathroom was quite large but the shower and bath arrangement was awkward and called for care when showering. The dining room has been updated... More 

Helpful?
Thank CarefulScreening
UP NORTH
Level Contributor
81 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 3 weeks ago

Staff were extremely helpful and welcoming and the room was very comfortable, with great views across Taormina and out to sea. The garden and swimming pool area are very relaxing - a real oasis of tranquillity, yet only a couple of minutes walk from the bustle of the old town, with its bars and restaurants. The hotel bar / restaurant... More 

Helpful?
1 Thank DaveT8282
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Dear guest, thank you for the wonderful review. These judgments gratify us and excite us. We hope to see you soon Best Regards Excelsior Palace Hotel Staff More 

A TripAdvisor Member
Reviewed 4 weeks ago via mobile

Stayed for two days at the beginning of November - Beautiful view from our room. Although it was still very warm (22-24°C), the management decided it was too cold for Italians (their own words) and closed the pool and switched off the hotel air conditioning. Doesnt matter that we had paid for these services ! No refund. They didnt care... More 

Helpful?
Thank A TripAdvisor Member
Swindon, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2016

I was with a tour group and was very impressed with the location of this hotel. Built in 1904 (I think) it retains a traditional atmosphere and decor. The bar / lounge area has fabulous views over the bay of Naxos and the outside terrace leads down steps through a lovely garden to the pool. This has a bar, good... More 

Helpful?
1 Thank bj13johnson
London, United Kingdom
Level Contributor
82 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 19 October 2016

The hotel is in a very good location close to shops, restaurants and bars. The room was very small and needed refurbishing and the bathroom was tiny. The pool area is lovely and it was very quiet despite the hotel being busy.

Helpful?
2 Thank Sara246810
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Dear guest, thank you for your review. For big room there is normally a upgrade. So, we would be happy if you'd come back to stay at the Excelsior,book in advance and you will be satisfied. Best regards Excelsior Palace Hotel staff More 

Belfast, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 October 2016 via mobile

The stunning surroundings and views where amazing. Hotel was beautiful and staff really nice. Breakfast was fine. There's to many fabulous restaurants to mention. Just round on the corner is a small bar on the corner which serves lovely cocktails where you can sit and watch the world go by. We will be definitely return to Taormina !!!

Helpful?
1 Thank jacquir73
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Dear guest, thanks for your review, we hope to see you soon. Best regards Excelsior Palace Hotel staff More 

Oxford, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 October 2016

This nice old hotel is set in an excellent situation just on the edge of pretty Taormina. One aspect has views towards Mount Etna and the other the sea. Possibly a sea view room is the best option as Etna is a bit like Brigadoon! We were travelling as part of a Riviera tour and though we found the rooms... More 

Helpful?
1 Thank thegrumpster63
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Dear guest, thank you for your review. About dinner service, we are sorry for fast service for you. About bar, we have bar service inside from 3,30 pm to 23,30 pm and in pool area from 9,00 am to 18,00 pm. We hope to see you soon. Best regards Excelsior Palace Staff More 

Wigan, United Kingdom
Level Contributor
69 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 October 2016 via mobile

We have today got back from an 11 day stay at this hotel. It was fantastic. Beautiful clean rooms and stunning views. The staff are very helpful, jovial and always smiling. This was our third visit to Sicily and this was the best hotel we have stayed in. We will be back.

Helpful?
Thank FrankandJules
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Dear guest, we are glad of your good stay at Excelsior Palace Hotel, we work so that the vacation becomes unforgettable in beauty and comfort. See you soon Best regards Rosella Castorina Ponte More 

Northampton, United Kingdom
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 October 2016

We stayed for 2 weeks at the beginning of September. The location of the hotel was perfect both as a base to explore the island and within the lovely town of Taormina. The view from the hotel were spell binding, particularly if facing Etna. The pool was excellent with again beautiful views of the sea below. The hotel was built... More 

Helpful?
Thank tcichris
RossellaDirezione, supervisor at Excelsior Palace Hotel, responded to this review

Dear guest, you understand perfectly what we are, and you love us for this. We love you! Many thanks See you soon Rosella Castorina Ponte More 

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Double Superior Room (Etna View) (53)
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Twin Elegance Room (Sea View) (55)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Excelsior Palace Hotel even to day after more then one hundred years its building is considered one of the most appreciated hotel structure in Taormina.Its architecture draw its origin from a context cultural and natural,Greek,Roman and Medieval.The Excelsior Palace Hotel looks over one of the most beautiful wiew of the world:Etna and the Bay of Naxos, the Greek Theatre, and the immense space of the Jonian Sea. ... more   less 

Additional Information about Excelsior Palace Hotel

Address: Via Toselli 8, 98039, Taormina, Sicily, Italy
Region: Italy > Sicily > Province of Messina > Taormina
Price Range: RM465 - RM1,206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior Palace Hotel 4*
Number of rooms: 88
Reservation Options:
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Also Known As:
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily, Italy
Hotel Style:
#19 Luxury Hotel in Taormina
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Palace Hotel staff and other travellers.
10 questions
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Esher, Surrey
5 months ago
Nuneaton
over a year ago

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Questions? Get answers from Excelsior Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying extra for a sea/Mt Etna voew”
 of 5 bubbles eaglesclan, 15 Nov 2016 | Read review
“Our room overlooked Mount Etna but also busy roads so sea view might be quieter”
 of 5 bubbles thegrumpster63, 10 Oct 2016 | Read review
“Best rooms, full sea view, and Etna view”
 of 5 bubbles 902philt, 1 Oct 2016 | Read review
“We had an excellent Superior Room with two balconies and a beautiful sea view.”
 of 5 bubbles Cachia, 23 Sep 2016 | Read review
“Rooms at the front with a sea view are few, Etna views look gorgeous.”
 of 5 bubbles ElaineT601, 20 Sep 2016 | Read review
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