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The hotel is nice, clean and spacious rooms. Service is fine. But here is the bad thing, we visit the bar of the hotel for a light meal, I ask for the salmon sandwich, they run out of salmon, so we order 2 pizzas and...More
The hotel staff must have trained in a concentration camp or something.
During breakfast, our family of 20 pax was told by the waiter in a stern tone: "Your group must come down at the same time at 7:30 am and leave by 8." And...More
As a hotelier from a 5-star hotel, staying in this hotel was a big disappointment- and this is coming from realistic expectations from knowing how a hotel operates. The facilities were good enough and the hotel itself had potential but the service was beyond horrible....More
Staff treated us differently because we were a large group. Despite the fact that we paid exactly the same as everyone else in this hotel we were only allowed to have our breakfast until 8am while everyone else could have breakfast until 10am.
The rooms are clean and new, big with a veranda.
I hope though, that the people they get for the reception will have a better attitude, more approachable and pleasant disposition.
They don't serve lunch, and the cafeteria that is supposed to serve snacks was...More
US$110 - US$187 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#98 Business Hotel in Florence
#101 Luxury Hotel in Florence
#136 Family Hotel in Florence
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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