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The hotel is in a perfect central location , but above all the staff are so welcoming , helpful and smiling throughout the day. The hotel is beautiful , I loved the (indoor)garden area I had tea and read a book there , we went...More
1 Thank stranacrazyinlove
Response from St_Regis_Florence, Guest Relations Manager at The St. Regis FlorenceResponded yesterday
Dear stranacrazyinlove, We are glad to read that our team made every attempt to ensure that your stay with us was memorable. Our staff prides themselves on being attentive and helpful in every way possible, so it’s delightful to hear they exceeded your expectations and...More
The St Regis in Florence was the perfect escape for our anniversary. It is located by the Arno river, and within walking distance of the main tourist attractions. The hotel, originally a Palace, had old world charm and character to match the scenic beauty, art...More
3 Thank DINKS_Holiday
Response from StarwoodFirenze, the Head Butler at The St. Regis FlorenceResponded 30 November 2017
On behalf of the entire team at The St. Regis, we thank you for choosing to celebrate your anniversary with us, and for taking the time to review your stay. We are pleased that you had a wonderful time and enjoyed the service...More
I have stayed here many times and have had flawless service. This stay was even better at Christmas. We were welcomed back by the superb staff and we had our usual Butler with a wonderful surprise of a decorated Christmas Tree and bottle of Prosecco....More
2 Thank TRAVELARBITER14
Response from StarwoodFirenze, The Head Butler at The St. Regis FlorenceResponded 4 weeks ago
As an affectionate visitor of our unique city and hotel , we wish to thank you for your rewarding review highlighting the favorable elements that make The St. Regis your preferred Florentine hotel.
We are honored to have had the chance to celebrate...More
I will simply copy and paste an email that I felt compelled to write to the staff at the St. Regis Florence upon returning from our trip.
Dear Team at St. Regis Florence,
It has been a week since my husband and I returned home...More
3 Thank Lisa P
Response from StarwoodFirenze, THE HEAD BUTLER at The St. Regis FlorenceResponded 14 January 2018
Dear Lisa P,
Wow, I could read this review over and over again. Thank you for taking the time to tell everyone about your experience in our hotel. I'm so pleased you loved and enjoyed our outlets, while you were with us. Your word have...More
I don't know what took so long to write this review, but this place is amazing. Classic architecture and rooms. Staff is incredible, from front desk, to housekeeping, to doormen, to dining room staff. The bar is huge and sabre seervice is always fun. The...More
2 Thank Alan R
Response from StarwoodFirenze, the Head Butler at The St. Regis FlorenceResponded 9 January 2018
Dear Alan R,
Thank you for choosing the St. Regis Florence for your recent travels to Florence.
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at St. Regis Florence.We...More
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The
area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.