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The St. Regis Florence

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1,187 Reviews from our TripAdvisor Community

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Showing 954: English reviews
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New York City, New York
Reviewed 2 days ago NEWvia mobile

We were upgraded to a luxurious, spacious room overlooking the Arno. The reception staff was warm and eager to please. Butler staff also contributed to a perfect stay. The bar was friendly and inviting offering the Sabering Champagne ceremony and aperitivos nightly. The breakfast buffet was plentiful with a most accommodating staff. The location enabled us to easily walk everywhere...

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Thank 2nyctravelers_ny
London, United Kingdom
Reviewed 2 days ago NEW

This is a superb hotel: a beautiful building in a perfect location, quiet rooms, excellent food, amazingly helpful staff. Nothing was too much trouble, and everything has been thought of and done to enhance a stay in Florence. I have stayed at this hotel before, and it goes from strength to strength. I cannot recommend it too highly, and personally...

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Thank londoncalling53
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear londoncalling53, Most of all, please receive our gratitude for choosing again our property and warmly recommending it. it’s really rewarding for us to know that you appreciated all our efforts in offering a superb service. Should you ever have the chance to come back, please do not hesitate to contact me: I will be at your complete disposal in...

Reviewed 6 days ago NEWvia mobile

The hotel has an excellent location. At the heart of Florence. The staff great. The service and the rooms ; everything is just perfect. You need to see the restaurant👍 Breakfast is great. You can find everything you want. At least I found. The personnel is really great. Very helpful

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Thank Fulya E
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Fulya E, Allow us to tell you that we are spoiled by your kind words and more than happy that you enjoyed our Hotel, our enchanting restaurant and our professional associates. We are also glad we could woke-up you in the sweetest way is possible: with our selection of fresh american and continental breakfast, providing products gluten free and for...

Reviewed 6 days ago NEWvia mobile

As my first time in Florence , St Regis Florence exceeded my expectation with sublime service and great ambiance setting a high standard in hospitality. The concierge staff is warm welcoming and helpful. The breakfast is a must , not only the setting at the balcony is breathless so is the quality of its food and great service.

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Thank Abdulrahaman A
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Abdulrahaman A, Allow us to tell you that your amazing words leave us breathless: "St Regis Florence exceeded my expectation with sublime service" . Our mission is to create unforgettable memories and we know that the attention to details and every even little extra step can make the difference in our guest’s experience. It would be our sincere pleasure...

Cincinnati, Ohio
Reviewed 1 week ago NEW

Absolutely beautiful property! Luxurious room with crystal chadelier, attentive service, very nice breakfast buffet in a gorgeous setting! Great location! I would definitely stay again! We have enjoyed our stay!

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Thank DrRachel1
Reviewed 1 week ago

We just returned from a week long trip to Florence with our college aged sons, and spent the entire week at the St. Regis. Simply put, everything about this hotel was perfect. Property and location: the property is wonderfully situated adjacent to the Arno, within a short walk to everything, but away from the crowds. In other words, the best...

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Thank YetiAspen
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear YetiAspen, Allow us to tell you that we are spoiled by your amazing words and more than happy that you enjoyed our Hotel and our professional and friendly associates (the Concierge and The Butler Team in particular): no request is too small or unattainable to fulfill at any hour. We hope that you had a wonderful trip back home,...

London, United Kingdom
Reviewed 1 week ago via mobile

I could not highly recommend this hotel enough! If you love the renaissance this hotel is a dream of a stay! The moment you walk into the room you don't wanna leave! Sleeping surrounded by art is an experience indescrivibile! The hotel it self is amazing. There are amazing building that are a Must in Florence and the St. Regis...

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Thank holidaybeth
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear holidaybeth, Allow us to thank you for having post a such amazing comment. At The St. Regis Florence we offer "modern amenities while preserving the historic details" and the inmost soul of the Palazzo Giuntini. Florence is filled with heritage and stunning architecture and The St. Regis Florence mirrors all that is amazing about the city. It would be...

London, United Kingdom
Reviewed 1 week ago via mobile

This hotel is as much of an art masterpiece as it is a hotel. Designed by the same artists who bult Duomo, rooms feature renessaince art on the bedroom walls, its like sleeping in art gallery surrounded by priceless paintings. Rooms are spacious, elegantly decorated and the service is impeccable. A fitting gem in a city as beautiful as Florence

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1Thank PlainCool
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear PlainCool, allow me to tell you that your words full of love for art and beauty leave us speechless. Actually, the restored St. Regis Florence, known to history and to the Florentine nobility as The Palazzo Giuntini, is a unique address of extraordinary art and elegance, where a glorious past and culture are met with a faithful but renewed...

Reviewed 2 weeks ago via mobile

We had the best stay at the St. Regis Florence. The location is perfect and the hotel is beautiful. From the moment we arrived we knew it would be perfect! With Aldo at the door, Anna at the front desk, also other Anna taking us to our room along with showing us around the hotel, Marco and Francisco helping with...

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Thank Clethen78
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Clethen78, Allow us to thank you for individually recognize our staff. We are glad to read that our team made every attempt to ensure that your stay with us was the best possible. Hearing feedback such as yours is one of the many reasons we enjoy working at The St. Regis Florence. Please, do let me know when you're...

Reviewed 3 weeks ago via mobile

We enjoyed every thing The present professional staff at the reception and the concierge. The rooms were always clean and arranged Nice breakfast The hotel is located in the center of the old town Access to all shopping area and marvelous view to the river

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Thank Saleh A
St_Regis_Florence, Head Butler at The St. Regis Florence, responded to this review

Dear Saleh A, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, restaurant, your room, and our friendly associates and to read that our surroundings contributed to your satisfaction. We eagerly look forward to your return. Sincerely, Viviana Cannella, The Head Butler

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: RM2,303 - RM5,084 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Romantic Hotel in Florence
#5 Spa Hotel in Florence
#8 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Florence staff and other travellers.
23 questions
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27 days ago
Flemington, New Jersey

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Questions? Get answers from The St. Regis Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible an Arno River view room is a treat.”
 of 5 bubbles YetiAspen, 19 Mar 2017 | Read review
“Ask for a room with river view”
  • St Regis Florence Room
 of 5 bubbles 476jael, 10 Feb 2017 | Read review
“Choose an Arno River View Room you will not regret it”
 of 5 bubbles JimSingh11, 9 Feb 2017 | Read review
“Ask for a room with a view of the Arno. Some rooms also have small balconies that are fun to use for drinks at sunset.”
 of 5 bubbles TomE437, 31 Dec 2016 | Read review
“River Room”
 of 5 bubbles georgiem344, 7 Dec 2016 | Read review
5 of 5