We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The St. Regis Florence

1,328 reviews
Save
Traveller (951)
Room & Suite (840)
Dining (198)
Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“butler service”(125 reviews)
“winter garden”(66 reviews)
“arno river”(132 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (1,328)Write a Review
Filter reviews
1,067 results
Traveller rating
920
100
28
14
5
Traveller type
Time of year
LanguageEnglish
More languages
920
100
28
14
5
Show reviews that mention
All reviewsbutler servicewinter gardenarno riverchampagne ritualbeautiful hotelpremium deluxe roombathroom mirrorconcierge deskluxury hotelsold worldwalk in closetfour seasonsbottle of champagneponte vecchiobeautiful roomour honeymooneach evening
FilterEnglish
Updating list...
1 - 5 of 1,067 reviews
Reviewed 1 week ago via mobile

The hotel is in a perfect central location , but above all the staff are so welcoming , helpful and smiling throughout the day. The hotel is beautiful , I loved the (indoor)garden area I had tea and read a book there , we went...More

1  Thank stranacrazyinlove
Response from St_Regis_Florence, Guest Relations Manager at The St. Regis FlorenceResponded yesterday

Dear stranacrazyinlove, We are glad to read that our team made every attempt to ensure that your stay with us was memorable. Our staff prides themselves on being attentive and helpful in every way possible, so it’s delightful to hear they exceeded your expectations and...More

Hotel's Favourite
Reviewed 27 November 2017

The St Regis in Florence was the perfect escape for our anniversary. It is located by the Arno river, and within walking distance of the main tourist attractions. The hotel, originally a Palace, had old world charm and character to match the scenic beauty, art...More

3  Thank DINKS_Holiday
Response from StarwoodFirenze, the Head Butler at The St. Regis FlorenceResponded 30 November 2017

Dear DINKS_Holiday On behalf of the entire team at The St. Regis, we thank you for choosing to celebrate your anniversary with us, and for taking the time to review your stay. We are pleased that you had a wonderful time and enjoyed the service...More

Reviewed 4 weeks ago

I have stayed here many times and have had flawless service. This stay was even better at Christmas. We were welcomed back by the superb staff and we had our usual Butler with a wonderful surprise of a decorated Christmas Tree and bottle of Prosecco....More

2  Thank TRAVELARBITER14
Response from StarwoodFirenze, The Head Butler at The St. Regis FlorenceResponded 4 weeks ago

Dear TRAVELARBITER14, As an affectionate visitor of our unique city and hotel , we wish to thank you for your rewarding review highlighting the favorable elements that make The St. Regis your preferred Florentine hotel. We are honored to have had the chance to celebrate...More

Reviewed 11 January 2018

I will simply copy and paste an email that I felt compelled to write to the staff at the St. Regis Florence upon returning from our trip. Dear Team at St. Regis Florence, It has been a week since my husband and I returned home...More

3  Thank Lisa P
Response from StarwoodFirenze, THE HEAD BUTLER at The St. Regis FlorenceResponded 14 January 2018

Dear Lisa P, Wow, I could read this review over and over again. Thank you for taking the time to tell everyone about your experience in our hotel. I'm so pleased you loved and enjoyed our outlets, while you were with us. Your word have...More

Reviewed 7 January 2018

I don't know what took so long to write this review, but this place is amazing. Classic architecture and rooms. Staff is incredible, from front desk, to housekeeping, to doormen, to dining room staff. The bar is huge and sabre seervice is always fun. The...More

2  Thank Alan R
Response from StarwoodFirenze, the Head Butler at The St. Regis FlorenceResponded 9 January 2018

Dear Alan R, Thank you for choosing the St. Regis Florence for your recent travels to Florence. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at St. Regis Florence.We...More

View more reviews
PreviousNext
123456214
About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$474 - US$951 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$474 - US$951 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (951)
Room & Suite (840)
Dining (198)
Pool & Beach (2)
Amenities (35)
Business Centre & Event Rooms (3)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
eerickso
5 November 2017|
AnswerShow all 6 answers
Response from louisellebryan | Reviewed this property |
You'll be happy no matter what. If you want a view, ask for it. The rooms are ALL spectacular.
1
Vote
Karen R
14 August 2017|
Answer
Response from trevormom | Reviewed this property |
You can get in the entry without a problem and there is an elevator but it is not a big one
0
Votes
Sachin00
1 June 2017|
AnswerShow all 3 answers
Response from Manisha B | Reviewed this property |
Yes it has twin beds , best is to ask the hotel
1
Vote
PreviousNext
12345610
Room Tips
"Choose and Arno or Piazza view room."
Read review
"River view room."
Read review
"river views are wonderfuk"
Read review
"Our room was 323. Overlooked the Arno. Very large room with very nice bathroom. Noise was not a factor in..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing