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The St. Regis Florence

1,330 reviews
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Traveller (951)
Room & Suite (846)
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Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“butler service”(125 reviews)
“winter garden”(66 reviews)
“arno river”(132 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,330)Write a Review
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All reviewsbutler servicewinter gardenarno riverchampagne ritualbeautiful hotelpremium deluxe roombathroom mirrorconcierge deskluxury hotelsold worldwalk in closetfour seasonsbottle of champagneponte vecchiobeautiful roomour honeymooneach evening
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391 - 395 of 1,068 reviews
Reviewed 31 July 2015 via mobile

The St. Regis is in a very good location by the river and is an impressive five star hotel. The rooms are nice and even towards the road the noise level is low thanks to good insulated windows. Service overall is excellent. Specially the concierges...More

Thank Stefan_Hutter
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 1 August 2015

Dear Stefan_Hutter, allow me first to have found the time to share your experience in our hotel! We are really glad that you enjoyed your stay in Florence, finding in our Concierge Team the best guides to discover our city and allow me to thank...More

Reviewed 29 July 2015

The hotel is exquisite looking. The rooms are inspired by the Rennaisance. Ours overlooked the Arno. We enjoyed the location and the evening champagne "ritual". The service at the front patio was terribly slow (slow to greet, serve, and return). But if that's one's only...More

Thank Ken F
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 31 July 2015

Dear Ken F Thank you for sharing your wonderful experience at The St. Regis Florence. We are proud that you appreciate our Champagne Ritual: is one of the most emblematic moments in order to recognize the unequivocal St. Regis Brand Identity all over the world....More

Reviewed 28 July 2015 via mobile

Excellent service, especially by the manager, Anna, Clarissa, Claudio & Angelo in addition to the bartender, my apologies for not remembering his name! All wonderful professionals, thank you for having them all in your team, pleasure knowing all of them! I included a photo of...More

1  Thank Galia K
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 28 July 2015

Dear Tripadvisor Member, please allow me on behalf of Anna and all the Winter Garden Team for your words, we are truly spoiled!!! I perfectly know Ms. Anna's smile and for me is the perfect welcome to introduce you in our restaurant atmosphere!!! We are...More

Reviewed 28 July 2015

My wife and I recently stayed in Florence for 3 nights as part of a European trip. We were supposed to stay in the Westin across the square, but were upgraded at the last minute to stay at the St. Regis. We were given a...More

Thank Blado-man
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 28 July 2015

Dear Blado-man, it was our pleasure to host during your stay in Florence and allow us to thank you for your kindly words. You had the right feeling, because our hotel is in an historical building dates back to the Renaissance period, so these walls...More

Reviewed 27 July 2015 via mobile

A lovely experience to stay here. A beautiful hotel, very convenient from which to explore this amazing city. Our room was large and it was so nice to have so much room I the bathroom. My husband is very tall and Europe was feeling a...More

Thank beachykeen09
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 28 July 2015

Dear beachykeen 09, thank you for your kind words! Trying to surprise you in simple way, as just give you a traditional Tuscan product, such as Vin Santo with Cantucci biscuits, is our first goal, and our butlers are the most in understand what our...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$475 - US$961 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$475 - US$961 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (951)
Room & Suite (846)
Dining (198)
Amenities (35)
Business Centre & Event Rooms (4)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
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eerickso
5 November 2017|
AnswerShow all 6 answers
Response from louisellebryan | Reviewed this property |
You'll be happy no matter what. If you want a view, ask for it. The rooms are ALL spectacular.
1
Vote
Karen R
14 August 2017|
Answer
Response from trevormom | Reviewed this property |
You can get in the entry without a problem and there is an elevator but it is not a big one
0
Votes
Sachin00
1 June 2017|
AnswerShow all 3 answers
Response from Manisha B | Reviewed this property |
Yes it has twin beds , best is to ask the hotel
1
Vote
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Room Tips
"The higher floors have views of the Duomo but the ceilings are higher on the lower floors."
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"Choose and Arno or Piazza view room."
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"River view room."
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"river views are wonderfuk"
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