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The St. Regis Florence

1,329 reviews
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Traveller (951)
Room & Suite (846)
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Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“butler service”(125 reviews)
“winter garden”(66 reviews)
“arno river”(132 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,329)Write a Review
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All reviewsbutler servicewinter gardenarno riverchampagne ritualbeautiful hotelpremium deluxe roombathroom mirrorconcierge deskluxury hotelsold worldwalk in closetfour seasonsbottle of champagneponte vecchiobeautiful roomour honeymooneach evening
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411 - 415 of 1,068 reviews
Reviewed 9 July 2015 via mobile

Outstanding hotel with contemporary furniture mixed with old antiques. Professional and friendly true 5 star staff! Outstanding dinners in the worth seeing atrium in the heart of the hotel. Nice setting of the hotel next to the Arno river with beautiful views. Always a good...More

Thank imErnst_
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 11 July 2015

Dear ErnstP, It is always a delight to read that our dear guests have enjoyed the Hotel's facilities, standard or service and friendliness of our associates, as you are all that matters to us and to the entire St. Regis Florence family. Should you ever...More

Reviewed 8 July 2015

This hotel is a historic building that has beautifully appointed rooms which are most luxurious. There was a slight problem that evening when we returned to the room, and I sent an email to the Lobby Butler letting her know about it. The next day...More

Thank NYGuest1
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 11 July 2015

Dear NYGuest1, allow me to thank you first of all for your words although what happened your first evening, we would like to thank you again to let us know about this inconvenience, since it is not the kind of service we usually wish for...More

Reviewed 6 July 2015

From check in to check out, our experience was outstanding. Expensive, yes, but this hotel really understands how to treat their guests. We reserved two rooms for us and our adult daughter. Anna checked us in and she was wonderful. As a longtime Gold Starwood...More

1  Thank Jon_trinet
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 11 July 2015

Dear Job_trinet, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, our services, your room, and our friendly associates, we can say that Lorenzo will be extremely happy to read your wonderful feedback and we will make sure...More

Reviewed 3 July 2015 via mobile

This hotel set right on the river! Look out your window and see beauty all around you! The toon will blow you away! I have stayed there three times and every room is diffent, the lobby is great , staff there for your every need...More

Thank Pharry123
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 4 July 2015

Dear Pharry123, allow me first of all to thank you for your words, describing your experience in our hotel. Your satisfaction is our biggest goal, and we always tray to give our guests the most attentive, but not intrusive service, so that you can enjoy...More

Reviewed 2 July 2015

I am in two minds about the hotel. The location is ok not great. Which means if you have an Arno or piazza view room you won't mind but if not you are looking into the rooms of the neighbours its is not great. The...More

1  Thank pemblin
Response from St_Regis_Florence, butler service at The St. Regis FlorenceResponded 4 July 2015

Dear pemblin, Thank you very much for your time on posting this feedback. We are constantly finding new ways to improve ourselves and gladly accept any feedback that will allow us to do so. We would like to explain that in the hotel we have...More

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18182838485214
About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$476 - US$970 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$476 - US$970 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#5 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#11 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (951)
Room & Suite (846)
Dining (198)
Amenities (35)
Business Centre & Event Rooms (4)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
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eerickso
5 November 2017|
AnswerShow all 6 answers
Response from louisellebryan | Reviewed this property |
You'll be happy no matter what. If you want a view, ask for it. The rooms are ALL spectacular.
1
Vote
Karen R
14 August 2017|
Answer
Response from trevormom | Reviewed this property |
You can get in the entry without a problem and there is an elevator but it is not a big one
0
Votes
Sachin00
1 June 2017|
AnswerShow all 3 answers
Response from Manisha B | Reviewed this property |
Yes it has twin beds , best is to ask the hotel
1
Vote
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Room Tips
"The higher floors have views of the Duomo but the ceilings are higher on the lower floors."
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"Choose and Arno or Piazza view room."
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"River view room."
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"river views are wonderfuk"
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