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The Westin Excelsior Florence

Agoda.comUS$610*
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#22 of 421 Hotels in Florence
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$765*
US$610*
Great Deal
US$621*
US$621*
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The Westin Excelsior Florence
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1,521 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Excelsior Florence
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Showing 1,225: English reviews
hong kong
Reviewed 13 January 2014

We had a room facing the Arno river an the view was exhilarating and definitely memorable especially the sun set view! The room was very big and clean done in typical italian classic stye yet not over powering and appealing. You can hear the rushing of the Arno river which was pleasant and soothing in the quiet of the night!...

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3Thank holee
Massimo B, Responsabile reception at The Westin Excelsior Florence, responded to this review

Dear Holee, we are grateful to your comment, both due to the positive feedback and because of your mentioning the good food but not excellent. As we strive for excellence, it would be great for us to know a little bit more about it, and for this reason I will leave here below y email address on which I would...

Reviewed 6 January 2014

Staff was very fluent and the service was excellent. The hotel is centrally located to all the great restaurants and attractions that most visiting the city would enjoy. We loved the roof top bar late at night before retiring to our beautiful room. You cannot find a better location in Florence. I will definitely be back on my next trip...

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1Thank Bill1007
Massimo B, Responsabile reception at The Westin Excelsior Florence, responded to this review

Dear Bill1007, we thank you for your feedback, and we sincerely look forward to welcomig you back in Florence! Whenever you will return to visit us, please contact us in advance and we will be pleased to take a special care of you! We wish you a great start of 2014! Massimo Bernardi Front Office Manager

San Francisco
Reviewed 3 January 2014

We stayed at this hotel for 3 nights from 12/25. Walking distance to almost all the important sites in Florence and the train station. Hotel is in a old historic palace and has beautiful views of the river if you get one of the rooms that faces the river. We have stayed in lot of hotels in Europe over many...

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3Thank Indiansfo
BsAs
Reviewed 2 January 2014

The Westin hotel overlooking the river, Ponte Vecchio at the back, offers incredible views from the restaurant at the very top! The hotel is beautifully decorated, has a friendly staff and it provides a hearty wonderful breakfast! The restaurant at the top should mot be missed especially during the day as it has the best view of Florence!!

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3Thank Patricia V
Massimo B, Responsabile reception at The Westin Excelsior Florence, responded to this review

Dear Patricia V, We are grateful for your words and we couldn't agree more about the beauty of enjoying Florence from the 6th floor bar and restaurant; the view during the day is splendid and shows the city in its unity, whilst at night becomes so romantic and the single monuments are detached from the city through the lighting... We...

Reviewed 30 December 2013

A short two block walk from the train station, located centrally in the Piazza Ognissanti. The excelsior impresses from both outside and in. It shares a free brunch and other dining with the awesome St Regis directly across the Piazza. Do not miss brunch in the winter wonderland. And order an Italian hot chocolate at the outside café, where we...

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Thank Jlukekhoury
Massimo B, Responsabile reception at The Westin Excelsior Florence, responded to this review

Dear Jlukekhoury, Thank you for your very kind comments! We absolutely agree, the World Championship cycling race have been a fantastic experience for us all, and probably your position at one of the outside tables in front of a chocolate, was the best one to enjoy it... All the best for now and for the start of the year, we...

Dallas, Texas
Reviewed 23 December 2013

Of all the hotels our Travel Advisor, Margery Hunter with Rudi Steele Travel, has sent us to over the past thirty years, the Excelsior has consistently provided the most outstanding experience. When there we feel as if we are in a luxurious private estate located in the heart of Florence. Anytime, twenty-four hours a day, the staff accommodates any request...

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1Thank John W
VB_General_Manager, General Manager at The Westin Excelsior Florence, responded to this review

Dear John W, Thank you very much for sharing your feedback with Tripadvisor community. We are delighted to learn you totally enjoyed your stay with us and thank you for your wonderful words of appreciation. It is a pleasure for us to learn that you appreciated the atmosphere of our Hotel and the hard work of our professional team. Providing...

Vancouver, Canada
Reviewed 10 December 2013

I've stayed in a lot of hotels over the past few years, this one stands out above the rest for (at least) two reasons. The view from the roof top restaurant is incredible, one of the better hotel views I've seen, perfect location for a couple glasses of wine (food was good as well). The staff however, made the stay...

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Thank scaraveo
Reviewed 8 December 2013

We stayed for 4 nights in November. Hotel is beautifully decorated, and is in a great location, in walking distance to all main tourist sights. It's also just a 10 min was from the train station which was really convenient. Buffet breakfast was divine. Definitely recommend this hotel.

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Thank Helief
Massimo B, Responsabile reception at The Westin Excelsior Florence, responded to this review

Dear Helief, we thank you for your nice words, and our Maitre was particularly happy to know about it, after all the work he has recently conducted to enhance even more the breakfast! We look forward to welcoming you back in Florence in the closest future! All the best, Massimo Bernardi Front Office Manager

Arlington, Virginia
Reviewed 6 December 2013

Stayed here on our honeymoon to Italy. We were there for 3 nights and got an upgrade to a very large 2 room suite. While unnecessarily large for just the 2 of us, that certainly isn't something to complain about! We didn't really use the second room, but it was still very nice. The hotel in general is very nice,...

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Thank Daniel G
New York City, New York
Reviewed 6 December 2013

The service was impeccable. The staff was very friendly. Centrally located. The food at the hotel and neighboring restaurants was also pretty good. Definitely check out the gym. I was able to get a few good work outs in during my stay. I look forward to staying here again.

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1Thank BurgessN

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07/05/2017 08/05/2017
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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
ORVM Bar
Cuisines: Mediterranean
No photo provided
Quisitapas
Cuisines: Italian, Spanish
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Excelsior Florence

Address: Piazza di Ognissanti 3, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: RM1,835 - RM8,222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Excelsior Florence 5*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Westin Excelsior Florence Hotel Florence
Westin Florence
Florence Westin
Westin Excelsior Florence
Hotel Style:
#19 Family Hotel in Florence
#19 Romantic Hotel in Florence
#19 Luxury Hotel in Florence
#30 Business Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Excelsior Florence staff and other travellers.
23 questions
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Questions? Get answers from The Westin Excelsior Florence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walk towards the Florence Cathedral in the morning or take the tour in the morning if you are far from the location. It gets crowded soon.”
BailameamorZ, 25 Apr 2017 | Read review
“Get a room on the river, the view is wonderful”
Gordy75, 23 Apr 2017 | Read review
“The river view is best”
peternL7513FU, 16 Apr 2017 | Read review
“view of the river, but keep the windows closed because of insects”
  • View of our room
PaulistanaCA, 31 Mar 2017 | Read review
“Ask for a room overlooking the river for superb views.”
  • A view of my ceiling.
  • A view of the river from my room.
  • A view of the river from my room.
ahyt, 5 Mar 2017 | Read review
5 of 5
Agoda.com
US$610* /night
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Prices are for 1 room, 2 adults
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