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Hotel Cerretani Firenze - MGallery by Sofitel

277 reviews
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Traveller (99)
Room & Suite (104)
Dining (29)
Overview
  • Excellent67%
  • Very good27%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(14 reviews)
“roberto cavalli”(2 reviews)
“costco travel”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (277)Write a Review
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All reviewsgreat hotelroberto cavallicostco travelperfect hotel to stayplatinum memberstylish roomsshower pressurebig showeraccor hotelsshort walk to the train stationfamous duomoi highly recommend this hotelnespresso machineexecutive roomthe hotel managerby american standardsbreakfast buffet is
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1 - 5 of 130 reviews
Reviewed 5 days ago

We impressed by this hotel - it is actually outstanding! I am in love with this hotel, really! The Pearl of Firenze and the first from MGallery hotels in Italy. Personal is very friendly, caring and responsive and do everything for a comfort stay. I...More

Review collected in partnership with Accorhotels.com
Thank MariiaTokareva
Reviewed 2 weeks ago

We booked this hotel mainly because we have a loyalty card with the Accor hotel group. This is a truly 4 star hotel. The staff were welcoming and helpful. The breakfast was great. The only disappointment was with our executive room, that had no natural...More

Review collected in partnership with Accorhotels.com
Thank Cath H
Response from MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by SofitelResponded 2 weeks ago

Dear Guest, We thank you sincerely for your lovely comment on TripAdvisor. We are very glad that you appreciated your stay among us and that you were very especially seduced by our services, as well as our location. Your satisfaction is our priority and we...More

Reviewed 2 weeks ago

One of best hotels with best service I ever had. Very nice and polite. The reception was wonderful check in. The breakfast very very good. The room very nice. Check out perfect. They were very nice. Perfect rebellion.More

Review collected in partnership with Accorhotels.com
Thank vladimirvitovsky
Response from MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by SofitelResponded 2 weeks ago

Dear Guest, Thank you for choosing our Hotel on your visit to Florence. We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel. I am going to share your feedback with the...More

Reviewed 4 weeks ago

We stayed here before it was modernised. There is no doubt that the hotel is comfortable and convenient but some of the "charm" has been lost. Service generally was excellent particularly at breakfast. Service at the bar was abysmal! We waited one night around 9pm...More

1  Thank judith l
Response from MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by SofitelResponded 4 weeks ago

Dear Guest, Thank you for taking the time to share your experience with us during your recent stay. More important, we will continue to place utmost priority on training and developing our associates to ensure that they are always able to deliver services to the...More

Reviewed 4 weeks ago

Nice and complete hotel nearby all the museums and churches. Only disapointment is the fact that inspite the fact we payed cash my credit card is still reserved. But overall we enjoyed our stayemant and advice this hotel to everyone.More

Review collected in partnership with Sofitel.com
Thank gerritb850
Response from MGallery Cerret... F, Direttore generale at Hotel Cerretani Firenze - MGallery by SofitelResponded 4 weeks ago

Dear Guest, I thank you for praising our Hotel! It is always a pleasure to hear how happy are our guests when they stay with us. We put a lot into satisfying all of our guests and we do it in a genuine way. We...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$185 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Florence
#37 Luxury Hotel in Florence
#72 Business Hotel in Florence
#88 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$185 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Florence
#37 Luxury Hotel in Florence
#72 Business Hotel in Florence
#88 Romantic Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (99)
Room & Suite (104)
Dining (29)
Hotel & Grounds (180)
Bathroom (8)
Nearby
San Lorenzo
San Lorenzo’s lively merchants shout out from behind
stalls with an array of products in one of the most
traditional neighborhoods in Florence. Different
ethnic groups join together in the large outdoor
market of San Lorenzo and in the Central Market, a
vast multi-floored building. Visitors are bound to
fall in love with this area and in particular, with
its variety of food, especially those focusing on
...More
Questions & Answers
Ask a question
Ranooshh123
16 January 2018|
Answer
Response from MGallery Cerret... F | Property representative |
Dear Guest, We provide a hair dryer in each room. We can give an adaptor if necessary but unfortunately we do not have a watt converter. Best regards Hotel Cerretani
0
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Google Translation
Ranooshh123
26 December 2017|
Answer
Response from MGallery Cerret... F | Property representative |
Dear Guest, unfortunately we do not have connecting rooms in our Hotel but we can give you two rooms at the same floor and close to each other if requested and upon availability. Best regards Hotel Cerretani
1
Vote
Google Translation
sundae72017
15 October 2017|
AnswerShow all 2 answers
Response from MGallery Cerret... F | Property representative |
Dear Guest, Unfortunately we do not have connecting rooms but we can provide rooms close to each other on request. Best regards Hotel Cerretani Team
0
Votes
Google Translation
Room Tips
"Rooms 421 and 412 are great"
Read review
"Doesn't have the view, at least that I know of. Even the room on the first floor had no street noise..."
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"No real difference in rooms as none really have any views"
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"Elevators are pretty slow; so close to the bottom may be better."
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