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Croce di Malta Hotel

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Croce di Malta Hotel
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693 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Reviewed 13 September 2007

frount desk was nice and helpful,the pool was a joke.and there was no one at any of the bars to get a drink.There was a older doorman, asain guy that was so rude.everytime my nice tried to use the pool he said it was closed with a attitude,he was not a happy person.room was small but clean ac was fine...

Reviewed 28 August 2007

We really liked this hotel!! and feel that some of the reviews are totally unfair. The hotel is a very old convent building and although our room (and bathroom) was quite small it had real character with very high ceilings and lovely old furniture. It was also spotlessly clean. We asked for, and got, a room with a balcony overlooking...

Philadelphia, Pennsylvania
Reviewed 16 August 2007

The one good thing about this hotel is the location. That's it. Small dark rooms with no AC. My husband woke up sweating every morning. We asked the front desk 3 times for help with the AC. On our first night there no lights worked in the room. The bathroom was comical..be prepared to get bruised while showering, can't move...

la mesa,ca
Reviewed 12 August 2007

We were booked into this hotel by the tour company. Yes, it's across the street from Santa Maria Novella, but location isn't everything. The orange paint on the walls was nightmarish. The bathroom flooded with the first shower. The strange tub/shower pan was slippery and we were very careful to avoid falling. We were on the first floor and the...

Reviewed 20 July 2007

When we arrived at the "Hotel" we were assigned 2 rooms on the first floor. Upon entering the rooms one had the A/C fan running full speed. The other room the A/C wasn't working. The rooms both had a very foul odor of mold and mildew. We asked to be moved. The staff wasn't happy about doing so but complied...

new jersey
Reviewed 18 July 2007

We stayed at this hotel for 4 horrible nights at the end of our otherwise enjoyable stay in Italy. The room was very small, especially the bathroom. The toilet leaked and the air conditioning could only be turned on by your key card to the room. The air conditioning did not work well at all. The worst part was the...

Reviewed 2 June 2007

This place was terrible and wouldn't have been my choice of hotel (was chosen by my tour company). The hotel had a foul smell of mould. The air conditioning could only be turned off via reception and no matter how many times we told them to keep it off for our stay it would continually be turned back on. The...

Jeffersonville, IN
Reviewed 5 May 2007

We were put into this hotel by a tour company whose services I do not intend to use again. The room was extremely small and the shower compartment was a tub with the shower head in the center which may a good shower next to impossible. The food service was good according to European standards but not to our needs...

Keene NH
Reviewed 19 April 2007

We stayed here with a tour group and had a room overlooking the street. It was everything I could have asked for -- lots of restaurants in the area, snack shops, could walk to all the places we wanted to stay. Very helpful staff -- we had trouble with the internet and they helped us log on and use the...

Reviewed 11 April 2007

The hotel building should be gutted or torn down. It has significant plumbing/sewage problems which produces a strong odor throughout the East wing of the building. Exterior/street rooms are also very noisy....

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood


  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Croce di Malta Hotel

Address: Via della Scala 7, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: RM441 - RM1,243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Croce di Malta Hotel 4*
Number of rooms: 98
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Also Known As:
Croce Di Malta Florence
Hotel Croce Di Malta
Hotel Style:
#90 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Croce di Malta Hotel staff and other travellers.
7 questions
Bridgewater, New Jersey
Bien Hoa, Vietnam
Clarksville, Tennessee

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See which rooms travellers prefer

“We were on the 3rd floor and that was good.”
 of 5 bubbles lorraineb840, 18 Dec 2016 | Read review
“Higher floors have a better view”
 of 5 bubbles irenehk2014, 31 Oct 2016 | Read review
“Rooms overlooking road are very noisy (road is v busy)”
 of 5 bubbles TwoOxontravellers, 5 Oct 2016 | Read review
“Get a room with a balcony”
 of 5 bubbles shirty58, 16 Sep 2016 | Read review
“Balcony rooms would be the nicest.”
 of 5 bubbles Koelle1999, 17 Aug 2016 | Read review
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