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B&B Hotel Firenze City Center

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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B&B Hotel Firenze City Center
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639 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Reviewed 17 January 2016 via mobile

Hotel was okay but I agree with some other reviews that it's not on par with other hotels in the chain. Each time we entered our room there was a horrible smell (which we thought was from the toilet) and we would constantly have to air out the room. Staff were okay but they were not overly friendly at all....

Thank kurtzl
BBHotels_Italy, B&B Hotels Headquarters at B&B Hotel Firenze City Center, responded to this review

Dear Guest, Thank you for taking the time to share your personal feedback on B&B Hotel Firenze Nuovo Palazzo di Giustizia. We apologize for any inconvenience you may have encountered during your stay with and we would like to assure you we have shared your comment with the hotel staff. We take very seriously our guest comments in order to...

Reviewed 27 December 2015 via mobile

I booked this hotel last minute while on my way to Florence from the Naples, it was in the holiday period So it was very comfortable the fact that they had three rooms available for us and our friends. They also had accessibility for dogs, which is a positive but they charge five euro extra, which I didn't really understand....

Thank Melanie B
BBHotels_Italy, B&B Hotels Headquarters at B&B Hotel Firenze City Center, responded to this review

Dear Guest, Thank you for taking the time to share your personal feedback regarding B&B Florence City Center. First and foremost, we would like to apologize for any inconvenience that might have taken place during your stay with us and we assure you that we have shared your comments with the hotel staff. We always take our guest comments very...

Reviewed 15 December 2015

Not too far from city center, close to bus routes. Room was small. Friendly staff except for the lady working night shifts. Good breakfast and very good free WiFi. Vending machines provide coffee and snacks for after hours.

Thank Johan B
BBHotels_Italy, B&B Hotels Headquarters at B&B Hotel Firenze City Center, responded to this review

Dear Guest, Thank you very much sharing your your review with us. I am happy to hear you were satisfied with what was offered to you, such as the location, the staff of the hotel and with our free wifi service. We are sorry to hear, on the other hand, that you were not completely thrilled with our room size...

Florence, Italy
Reviewed 5 December 2015

The room was clean and large. Nice shower in the clean bathroom. No mini fridge in the room. We had an unpleasant experience with Alessandro at the reception. The position of this hotel is very good near the center.

Thank elsoto-mayor
Singapore, Singapore
Reviewed 30 October 2015 via mobile

Had stayed here for 3 nights in Florence. The hotel is clean and comfortable. The room I had equipped with basic necessity. Simple design but spacious. Breakfast spread simple. Walking distance (abt 15mins) to Florence town and attractions. Love it.

Thank IreneShan
Reviewed 15 August 2015 via mobile

Overall, not many complaints. Size of the room was excellent, bathroom was nice, it was fairly clean, wifi was good and the TV worked well. The location was quite good. About a five-ten minute walk to the duomo. Definitely would stay here again.

1Thank Marcus R
BBHotels_Italy, B&B Hotels Headquarters at B&B Hotel Firenze City Center, responded to this review

Dear Guest, Thank you for taking the time to share a review with B&B hotel Florence city center. We are glad to hear you were satisfied with our structure and its location. Your opinion on our room cleanliness, design and services are of major importance for a constant improvement . We are very happy to know that you were satisfied...

Reviewed 3 August 2015 via mobile

This hotel had a 3.5 when we booked it. I'd give it a 1. Sure the rooms are spacious but that is because there is almost nothing in them. The bathroom door frame was broken at the lock, and the water from the shower would pool and overflow. This should be a 2000-3000yen a night hotel but instead it we paid...

1Thank Jason D
BBHotelITA, Sede Centrale at B&B Hotel Firenze City Center, responded to this review

Dear guest, we would like to thank you for taking the time sharing your personal review. We're really sorry for the inconvenience and we would like to inform you that as soon as the refurbishment will be finished, our B&B Hotel Firenze City Center, will be cozy and comfortable like the others of the chain. We hope to see you...

Maidstone, United Kingdom
Reviewed 27 July 2015

Not much to say about it. The hotel was nice,helpful staff, the room was clean and we asked for an upper room and the view was beautiful. You can go by foot to visit Galleria dell' Academia (it takes 10' minutes) and other attractions nearby (Duomo, PonteVechio, etc).

Thank r0cksana03
Tel Aviv, Israel
Reviewed 2 July 2015

I'll start by saying that this hotel is nothing more and nothing less than an average 3 stars hotel and it completely met my expectations of it. The hotel is renovated and has a modern-ish look to it. The receptionists were nice and gave good and quick service whenever we needed. We were a couple, but for some reason received...

2Thank gblanco89
Zurich, Switzerland
Reviewed 1 July 2015

- Reasonably clean room, bathroom could be cleaner - Room key was a code which is quite nice if you can remember it - small stuffy elevator but staircase was not a lot better - very nice and friendly receptionist, who gave exceptionally good recommendations - Location was quite nice, not far from nightlife, not in the touristy area

1Thank Julia S

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04/06/2017 05/06/2017
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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff

Additional Information about B&B Hotel Firenze City Center

Address: Viale Giovanni Amendola 34, 50127, Florence, Italy (Formerly Viva Hotel Capitol Santa Croce)
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: RM372 - RM705 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — B&B Hotel Firenze City Center 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Bed And Breakfast Hotel Firenze Centro
Best Western Hotel Florence
Best Western Florence
Florence Best Western
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Questions & Answers

Here's what travellers have asked, with answers from B&B Hotel Firenze City Center staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on floor 5 with city view.”
  • Needed to lean out of window!
retracenna, 14 Sep 2016 | Read review
“try to get a west facing room, as ill give you a view over frienze/dumo.”
398andyl, 1 Sep 2016 | Read review
“easy stroll to the Centro / casual flare is the rule”
italiano-americano, 17 Feb 2016 | Read review
“Higher floors have better views”
182johanb, 14 Dec 2015 | Read review
“Rooms at higher floors are quiet.”
elsoto-mayor, 5 Dec 2015 | Read review
5 of 5
US$109* /night
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Prices are for 1 room, 2 adults
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