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Hotel Ritz

11/06/2017 12/06/2017
1 room 2 adults 0 children
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105 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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Plymouth, United Kingdom
Reviewed 16 October 2016 via mobile

My friend & I hired an apartment, online, it was nice, BUT it was the only one in an office block, which was empty for an Easter break, but people kept banging on the ground floor glass door as they went by, & we were so frightened through the night, also we could not get warm, April 2014. So the...

Thank Judi S
Reviewed 17 May 2016

Odd hotel. Probably a nice hotel in the past but now, very old! Bad conservation and the bathroom did not have a place to close the shower place! The bathroom got all wet every shower we would take! Terrible!

Thank acflui
Bristol, United Kingdom
Reviewed 6 August 2015 via mobile

We'd booked an apartment on airbnb but when we arrived we were told it wasn't ready and he'd booked us in to a 4star at the same price. The hotel is no where near a 4star -it's tired and the beds are uncomfortable. It's a 2 star in a good location. Awful breakfast -poor quality and little choice. On check...

Thank BOW1096
Sarasota, Florida
Reviewed 15 July 2015

My husband and I have a special affection for this hotel. We have always found the staff to be very friendly, the location is wonderful as it overlooks the river and the breakfast buffet has my husband’s favorite, mortadella. This was our third stay at The Ritz and unfortunately each time we have noticed the bloom falling off the rose...

Thank Diane427
Edinburgh, United Kingdom
Reviewed 2 July 2015

I booked this hotel on one of Expedia's. 'Secret Hotels' which they said was a '4 Star Branded Hotel' , and felt that I was completely misled ( never ever going to book secret hotel with Expedia again). If you are someone who expects a good level of decor, furnishings and nicely tiled bathroom as you would expect in a...

Thank Anonym M
Alberta, Canada
Reviewed 11 May 2015

This self-rated 4 star, pretentiously calling itself the Ritz, is anything but that. The corridor and room walls are cracked and dirty, WiFi does not reach the rooms with dated furnishings and no chair, old worn towels, hair dryer plug didn't fit the socket, our TV remote was missing and replaced with one that didn't work either, the light fixtures...

Thank HarkyS
Edmonton, Canada
Reviewed 6 May 2015

We had booked a hotel online and when we arrived we were told it was undergoing changes and they could not honour our booking. We were told they had booked us into another hotel and would pay our cab fare to the Hotel Ritz. They said it was a beautiful four star hotel. Well, this four star hotel is at...

Thank peonygarden
Brussels, Belgium
Reviewed 24 December 2014

The hotel is 4 stars but it looks like a 2-star hotel. The internet connection is poor and got broken all the time. I got a single room and they gave a room that looked like a deposit with a bed. The matress, pillows, and all the furniture inside the room was very old. The room was very dark and...

Thank fredyqnk
New York
Reviewed 8 October 2014

Hotel Ritz was by no means a 4 star hotel. It felt as if I was in a low budget hotel. They had shut off all air conditioning in the entire building even though the weather was still quite warm. The shower was a whole on the floor in the corner and it was so small that when you closed...

Thank lucy_lai
Hong Kong, China
Reviewed 29 July 2014

My experience in this hotel was unfortunate, luckily I only had to stay one night. The location is convenient whether you're going out to look around but overall the facilities and rooms weren't meeting the '4 star' service.

2Thank Sophie G

59 photos of this hotel

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Management photos: Courtesy of the property manager

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11/06/2017 12/06/2017
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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood


  • Room Service
  • Free Internet
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Ritz

Address: Lungarno della Zecca Vecchia 24, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: RM516 - RM735 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ritz 4*
Number of rooms: 30
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Also Known As:
Ritz Hotel Florence
Ritz Florence
Florence Ritz
Hotel Style:
#120 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ritz staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front room with balcony gives view over the river.”
  • View from the hotel to the river and above. As everyone was getting ready for the firework.
  • View from piazalle michaelangelo across to the hotel
an0nymm, 2 Jul 2015 | Read review
“ask for a river view room”
HarkyS, 10 May 2015 | Read review
“Three rooms face the river - great view; all other rooms are pretty bad. The room does come with breakfast which is very average.”
peonygarden, 6 May 2015 | Read review
“Ask for a quiet room and insist that you need this”
grahamh489, 8 Mar 2013 | Read review
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