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Grand Hotel Baglioni Firenze

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2,156 Reviews from our TripAdvisor Community

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Showing 1,072: English reviews
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Germantown, Tennessee
Reviewed 2 days ago NEW

Chose this hotel because we were only visiting Florence for one night so I wanted to be close to the train station. The hotel is beautiful and the room and bath were spacious and richly appointed, but DO NOT accept a room that faces the train station. We needed to open the window to cool the room, but we couldn't...

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Helpful?
Thank jmlittrell
Kansas
Reviewed 3 days ago NEWvia mobile

Loved this hotel - 4 minute walk to the train station and 10-15 minutes to Ponte Vecchio and the Uffizi Gallery. Thank you Teresa and Francesca at the front desk - very accomodating and informational about the city. Got a room with a view of the Duomo :) The breakfast items were varied and of quality plus the breakfast room...

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Helpful?
Thank E C
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear E C I am really happy that you had a good time with us, I will make that your comment will get to Teresa and Franceasca. Hope to see you soon. Warmest regards.

Wallingford, Connecticut
Reviewed 6 days ago NEWvia mobile

We absolutely loved this place. It had old time charm and elegance that was just magnificent and grand. It was a beautiful hotel with rich history I'm certain. Our room was very spacious and clean. The breakfast was excellent and very diverse. The only minor complaint was the wifi which was always dropping but a minor complaint. We'd stay here...

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Helpful?
Thank Pekelo98
BaglioniHotelmanager, Responsabile relazioni pubbliche at Grand Hotel Baglioni Firenze, responded to this review

Dear Pekelo, thank you for your precious feedback : we are in deed working on our WIFI connection and it should be in full potential very soon. As you can understand everything needs time when updating such a Palace. We all hope to see you again. Regards

Northampton, United Kingdom
Reviewed 1 week ago NEW

My husband and I have just returned from a five night stay at the Grand Hotel Baglioni, were we celebrated our golden wedding anniversary. 25 years ago we celebrated our silver anniversary here. The hotel is typically Florentine, having been recently refurbished but in keeping with the hotels historical characteristics. On arrival at the hotel we were greeted by a...

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Helpful?
Thank mildredaelliott46
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear mildredaelliott46 thank you for your review!!! It was a real pleasure for us to host such a nice people like you. We hope to celebrate together even your next anniversary!!!!!! Warmest regards!

Reviewed 1 week ago via mobile

Grand Baglioni was the perfect location!! Right across the street from the train station. Bathroom was beautiful! Room was big and very clean and bed very comfortable. Staff was very hospitable and helped when we left our bags with them while we did a great Segway trip before heading back to Rome. I would definitely stay there again. The breakfast...

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Helpful?
Thank Gayle M
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear Gayle M, we are so pleased to read your review. We always strive to make people feel guests more than clients, so it is a real pleasure to know that we succeeded in making you live a great experience here in Florence. Best regards.

Halifax, PA, United States
Reviewed 1 week ago

I recently spent 9 days at this property while in Florence on a business trip. The hotel has been in operation for more than 100 years. It is a stunningly beautiful property, and the staff are wonderful to work with. The rooms are NOT your typical modern box style. I had the opportunity to see several rooms, and they vary...

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1Thank William S
BaglioniHotelmanager, Responsabile relazioni pubbliche at Grand Hotel Baglioni Firenze, responded to this review

Dear William S, It is almost impossible for me to write anything worth your incredible review. Thank you so much for taking the time to share your experience and give such a useful and precise report. It is always a pleasure knowing that our guests understand who we are and appreciate what we offer. I do hope you will come...

Marbella, Spain
Reviewed 1 week ago

I absolutely love this Hotel. It is my second time at the Grand Hotel Baglioni. I arrived really late in the evening with my mother and son. My mother is not able to walk a lot or take the stairs. The room I had booked had a lot of stairs. I did not think to notify the Hotel as I...

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Helpful?
Thank Eleni1175
BaglioniHotelmanager, Responsabile reception at Grand Hotel Baglioni Firenze, responded to this review

Thank you so much Eleni1175! Your words fill us with pride and joy! We do hope to see you again so do not hesitate to contact us any time. Please forward our best regards to your mother. See you Soon!

Liverpool, United Kingdom
Reviewed 2 weeks ago

Just returned from a 3 night stay here. Room was lovely and clean, sheets changed daily. The view at breakfast was worth the stay alone, but i have to say the scrambled eggs were delicious. The only small drawback was no tea/coffee facilities in our room.

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Helpful?
Thank helen b
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear helen b Thank you so much for such a nice review on us, it is a real pleasure to read that you had a great time at Grand Hotel Baglioni, what else to say, we are waiting you for your next visit in Florence!!! Just give us a call to make a direct reservation. Warmest regards.

Lossiemouth, Scotland, United Kingdom
Reviewed 3 weeks ago via mobile

We have just returned from a 4 night stay at the hotel. On our arrival we were greeted by courteous staff and a very helpful receptionist. The hotel has an heir of history resulting from its age. The classic wood facings and decor gives it a lovely warm welcoming feel. It's central to everything so getting around and visiting all...

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Helpful?
2Thank maf77
BaglioniHotelmanager, Responsabile relazioni pubbliche at Grand Hotel Baglioni Firenze, responded to this review

Dear Maf77, I feel there is no way my reply can match your oustanding review : ) I am happy you fully understood the way we are and what kind of experience we try to make our guest live. Thank you so much for taking the time to share your memories and give such a thorough description of what you...

Spokane, Washington
Reviewed 3 weeks ago

We spent a week at the Grand Hotel Baglioni and enjoyed our stay. The room was comfortable. Even though there were a couple of conventions at the hotel during our stay, the hotel was quiet. The staff was friendly and helpful. The breakfast was good and there is an amazing view of the Duomo from the dining room.

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Helpful?
Thank MaryBrady2014
BaglioniHotelmanager, Responsabile relazioni con la clientela at Grand Hotel Baglioni Firenze, responded to this review

Dear MaryBrady2014, It was really a great compliment to receive your positive feedback about our hotel and the services we provided. It is always helpful and rewarding to understand that our guests are truly happy and that many efforts to care and pay attention to all our customers have been noted. Best regards.

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions. ... more   less 

Additional Information about Grand Hotel Baglioni Firenze

Address: Piazza Dell'Unita' Italiana 6, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: RM693 - RM1,654 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Baglioni Firenze 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Grand Hotel Florence
Hotel Style:
#65 Luxury Hotel in Florence
#77 Business Hotel in Florence
#103 Family Hotel in Florence
#142 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Baglioni Firenze staff and other travellers.
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Questions? Get answers from Grand Hotel Baglioni Firenze staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT accept a room facing the train station”
 of 5 bubbles jmlittrell, 24 Mar 2017 | Read review
“If you have mobility issues, make sure you let the hotel know in advance. Your room selection will be limited.”
 of 5 bubbles Q3508ZVwilliams, 14 Mar 2017 | Read review
“Ask for a a room on a higher floor, we were on first floor and window opened on to nothing really.”
 of 5 bubbles helenbF4947VN, 8 Mar 2017 | Read review
“Fourth and fifth floor rooms have the best views”
 of 5 bubbles A1592KKmaryw, 20 Feb 2017 | Read review
“Some rooms on the first floor have access to a terrace”
 of 5 bubbles JeanLK, 4 Jan 2017 | Read review
5 of 5