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NH Firenze

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#90 of 422 Hotels in Florence
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820 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Bucharest
Reviewed 25 October 2016

I've booked 4 nights to hotel NH Firenze to also try a visit in Florence during autumn. The period was October 17th till October 20th. First of all for those who might think second half of October could offer a lessening of congestion to this beautiful city, they are wrong. The city was incredible crowded with several groups of tourists....

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Helpful?
Thank MoustacheC
NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze, responded to this review

Dear Guest, First of all, thanks for sharing your experience with us ! We are very glad to read so much positive words about your stay in NH Firenze and to appreciated all our services ! Hoping to Welcome you soon, we remain at you entire disposal, Yours faithfully Nadine NH Firenze

Taby, Sweden
Reviewed 16 October 2016

We spent at NH Firenze three nights in October. At check-in we got room 540, which was large, clean, well furnished and had a nice view. However, when we came in, we felt a bad sewage smell and we tried to air it away by opening the window. When we entered the room the next evening, after being away the...

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Thank Tourist_from_Sweden
NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze, responded to this review

Dear Guest, First and foremost, we would like take this opportunity to thank you for choosing the NH Firenze for your stay in Florence. Thanks to your important feedback we want to inform you that we have taken care about the smell in that room in particulary, and the solution is coming on. So hope that after the problem was...

Guatemala
Reviewed 13 October 2016 via mobile

Our stay at this hotel was very pleasant, the rooftop bar is a great excuse to have a few drinks at sunset. Restaurant is a very good choice for dinner, although is a little bit expensive, it's worth it. It offers a complete and tasty breakfast.

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Thank lapaos s
NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze, responded to this review

Dear Guest, Thank you so much for sharing your experience in the NH Firenze on TripAdvisor! We are glad that you've enjoyed our new rooftop bar opening just from this summer. Is very important your feedback because that help us to improve all our services. We hope you'll come back soon at our NH Firenze, in order to suprise you...

Medford nj
Reviewed 7 October 2016

Need to return bathrobe use to all rooms.Staff was really helpful, but unable to use my 15% coupon from last review. Convenient location. Room very clean and breakfast superior as usual. Stay very pleasant.

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Helpful?
Thank Ellen K
NH-hotels-Firenze, Responsabile relazioni pubbliche at NH Firenze, responded to this review

Dear Ellen, Thank you so much for sharing this review on TripAdvisor! We are glad that you enjoyed your experience at the NH Firenze. Look forward to see you soon, to amaze you next time ! Kind Regards Nadine NH Firenze

Lugano, Switzerland
Reviewed 6 October 2016

I am visiting firenze for work every week, and I decided to try a different hotel, turns out it was a big mistake. There was a problem with the light switch and the light in the hall way that could not be switched off, and despite calling reception over a period of 90 minutes, all after midnight, and despite two...

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Helpful?
Thank Henridevos
NH-hotels-Firenze, Direttore at NH Firenze, responded to this review

Good morning and sorry for the late of my reply. Concerning the problem you had during the night, I am very sorry for the bad experience, I totally agree this is unacceptable and we have already taken care of it. Unfortunately we had a couple of issues all together that has been managed from the night manager, this has been...

London
Reviewed 5 October 2016

The hotel is not badly located, a bit outside of the historic centre and away from the crowds of tourists. The staff is friendly and helpful but amenities are a bit outdated and the decoration very plain, it makes it a soulless international hotel lagging behind luxury hotels from the main chains. It seems more like a 3 star hotel,...

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Helpful?
Thank FeatStick1
NH-hotels-Firenze, Direttore at NH Firenze, responded to this review

Dear guest, thank you so much for your time in leaving us your feedback, I appreciate you recognize our good location, away from the crowds of the cty center. Just to let everyone understand we (NH Hotels) are four stars hotels and never had the willingness to be a luxury hotel or chain as well. I happy to hear that...

Reviewed 1 October 2016

Stayed here for 7 nights and found it an excellent hotel. Rooms were a good size and very comfortable. Great choice for the buffet breakfast , ranging from cold and hot. Excellent staff who could not do enough for you and reception were extremely helpful for advice and booking trips.I would certainly use nh hotels again

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Thank SANDIE L
Austin, Texas
Reviewed 29 September 2016

Highly recommend this hotel. It is located conveniently a half mile from the train station, easily accessed via taxi, bus, or local tram. Bed was super comfy after long days of exploring Florence, and housekeeping staff did a good job of making up the room each day. Very welcoming and friendly staff at the front desk helped us with local...

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Thank TexasTraveler417
Reviewed 27 September 2016 via mobile

Clean rooms, comfortable beds, super friendly staff and a great complimentary breakfast. Location was just close enough to take in Florence but enough removed from the hoards of people! Highly recommend.

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Thank Liza S
Amman, Jordan
Reviewed 26 September 2016

It was the best hotel that we stayed in our whole trip to Italy. They have a wide and variety of items for breakfast. The rooms were very clean, the front desk staff were very helpful and polite. the location is also great, very close to Novella Station I strongly recommend this hotel for anyone planning to visit Florence

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Thank Firashaqra

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Of all the hotels in Florence, none offer easier access to the heart of this historic city than the NH Firenze. Art and architecture, past and present, culture and commerce all merge seamlessly into each other in this birthplace of the Italian Renaissance. ... more   less 

Additional Information about NH Firenze

Address: Piazza Vittorio Veneto 4/A | Porta al Prato, Cascine Park, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: RM433 - RM1,013 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Firenze 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Nh Florence Hotel Florence
Nh Hotel Florence
Florence Nh Hotel
Hotel Style:
#2 Green Hotel in Florence
#23 Business Hotel in Florence
#53 Luxury Hotel in Florence
#72 Romantic Hotel in Florence
#90 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from NH Firenze staff and other travellers.
8 questions
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Shelby Township, Michigan
over a year ago
over a year ago
Oklahoma City, Oklahoma

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Questions? Get answers from NH Firenze staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose from 3 floor and higher”
 of 5 bubbles MoustacheC, 25 Oct 2016 | Read review
“Stay away from this hotel”
 of 5 bubbles Henridevos, 5 Oct 2016 | Read review
“Avoid the sixth floor near the bar stairs.”
 of 5 bubbles Spokaneman1949, 20 Sep 2016 | Read review
“Upper floors are very quite”
 of 5 bubbles brieburger2016, 22 Aug 2016 | Read review
“Ask for a view of the park.”
 of 5 bubbles 325ruthg, 15 Aug 2016 | Read review
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