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Hotel Orto De Medici

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#53 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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1,849 Reviews from our TripAdvisor Community

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Showing 1,373: English reviews
Toronto, Canada
Reviewed 24 June 2012

I found my room small and uncomfortable. I woke up to no hot water and a disappointing breakfast. I don't suggest you stay here.

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Helpful?
Thank Richard-tor
Management response:

Dear Guest, We are all sorry you did not enjoy your stay. I personally apologize for the inconvenience. Unfortunately in a hotel like in a home we do experience technical problems that we try to fix as soon as possible. As for the rooms we do have an area in the hotel with very beautiful modern rooms, the deluxe rooms,...

Belfast, United Kingdom
Reviewed 21 June 2012

Spacious, clean, quiet, comfortable rooms. Relaxing outdoor areas. Central location and helpful staff.

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Helpful?
Thank Grumpiestcat
Management response:

Dear Guest, We appreciate you leaving a review. I believe you highlighted some great main points of the Hotel! Thank you. Nicki Sciortino

New York City, New York
Reviewed 18 June 2012

A three star hotel that is very conveniently-located on a quite street (Via San Gallo), close to the Duoma, Accademia and the Palazzo de Medici Riccardi. Many good restaurants are also nearby. Our 1st room was in their new wing which is far superior to the 2nd room we had to switch to when we extended our stay. The hotel...

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Helpful?
Thank MP336
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review

Dear Madame, I really thank you for your review. It is full of suggestions for improvement, so it is especially precious for us. We offer free use of Mac Computers and free Wi-Fi in all the hotel, but we cannot offer printing system so far. If you can send the pages to print to us with email attachment then we...

Rome, Italy
Reviewed 17 June 2012

We chose this hotel based on the great reviews but were disappointed to find our room not as expected.  Clearly the previous reviewers had not stayed in rom 3 on level 1 At check in the receptionist immediately advised us that as we were early he had several additional room choices for us. However he then went on to say...

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Helpful?
1Thank Tinabert
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review

Dear Madame, I am sorry for your disappointing. When you book a room you should be careful to select the best option for your need. We have 5 different typologies, as regards the double: Classic, Classic with view, Superior, Deluxe and Junior Suite. We do not have a "double room for single use" typology: it is just a discount we...

Adelaide, Australia
Reviewed 17 June 2012

This hotel is really lovely, old world charm with great facilities. Our bedroom was large and roomy. The bathroom was a little small, good idea would be to replace bath with a shower. Reception staff, piano bar staff, breakfast room staff & housekeeping staff are all so warm, friendly & helpful. The hotel is very clean, wel maintained & has...

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Helpful?
Thank Jenni03
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review

Dear Madame, your review is full of nice tips for the next guests, so I hope it will be read many times. Thanks for your suggestions! Francesco Bini

Mesa, Arizona
Reviewed 15 June 2012

We had booked a classic room but were surprised to see that they had given us a quad room. It was more space than we needed but we were happy nonetheless. The decor and furnishings added to the Florentine ambiance. The rooms were clean and comfortable as well as the bathroom. The location is very close to many of the...

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Helpful?
Thank Richard H
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review

Dear Guest, thanks for your review! You are welcome to be upgraded to larger rooms if they are available. Thanks for remarking some positive features, like the location, the free WiFi, and the decoration. Thanks also for the sugegstion about the bathroom. Grazie! Francesco Bini

Auckland Region, New Zealand
Reviewed 12 June 2012

We enjoyed our stay at the hotel, we had stayed before so were excited to be returning. The hotel has been extensively renovated. The rooms were very clean, unfortunately we had an internal room which was bit dark and also noisy as it was right outside the lift. However the location of the hotel is superb and we would return...

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Helpful?
Thank Victoria_Fish
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review

All the special requests are welcome, so don't hesitate to ask for a particular room. We will do our best to give what you are looking for. Thanks for the nice review! Francesco Bini

Pasadena, California
Reviewed 6 June 2012

Had a very nice time at this hotel. Extremely clean and newly remodeled. There is an afternoon welcome cocktail hour that is very nice. Breakfast is in a beautiful setting. I really have nothing bad to say about this hotel! Very close to a taxi stand if you need one. I would take a taxi to the hotel from the...

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Helpful?
1Thank Danielle S
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review

Thanks for taking the time to write a review about us! We are proud to read how our clients are satisfied, thanks for the sugegstions for the next guests. Francesco Bini

Reviewed 5 June 2012

I have just returned from a trip that started in Paris and ended in Rome. Of all the places I stayed, Hotel Orto de Medici was my favourite. The hotel is about a 5 minute walk from the central part of Florence but it's a nice walk. We stayed in a large beautiful room with a bath/shower and it was...

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Helpful?
1Thank Larisabv
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review

Thanks for the nice review! I am glad to read how you enjoyed our "Aperitivo" in the Terrace: we offer a Music Bar from 6 to 8 pm everyday but Sundays. Thansk also for the positive remarks about the staff, everyone thanks you :-) Francesco Bini

Reviewed 5 June 2012

This June I traveled with my family ( husband, sisters, son, nephew, and 2 nieces ) to Italy. While in Florence we stayed at the Hotel Orto de Medici. It was a lovely, charming hotel with friendly staff, and a nice, quiet location. The staff at the desk spoke English, and were very helpful. The room was nice, the beds...

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Helpful?
1Thank sugundo
gflorence, Responsabile reception at Hotel Orto De Medici, responded to this review

Families are always welcome to Florence Hotel Orto de' Medici! I am happy to see how you enjoyed your stay and pleased to imagine all the positive memories about Florence you had once home. Grazie! Francesco Bini

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Staying in San Marco

Neighbourhood Profile
San Marco
The pleasant atmosphere of this residential area, a stone’s throw away from the Duomo of Florence, surprises everyone. A continuous flow of backpacking students provides the tranquil surroundings for the elderly residents who sit in Piazza San Marco to read the daily newspaper. Home to several universities, including the Academy of Fine Arts, San Marco is one of the most vibrant cultural centers in the city. A bridge connecting the modern cultural activity of Florence to its classic art, represented by the everlasting magnificence of the original David, resonates as a symbol of Florence and of Italy as a whole. Get lost in a Neoclassic world, a journey back in time through historic buildings like Spedale degli Innocenti (Hospital of the Innocents), San Marco church, Basilica della Santissima Annunziata, and natural jewels like the Botanical Gardens.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
The Florence Hotel Orto de' Medici’s location is ideal because while located in the “historic center” of Florence it is just outside the noisy hustle and bustle…which is only a short walk away. When walking through our hotel in Florence, you really do feel like you are in a classic and upscale historic building. The front desk staff is very helpful and friendly, and from the moment you arrive you are made to feel very welcome. Each room is uniquely and elegantly appointed, a restful oasis for the busy traveler. The bathroom is very spacious and the shower is wonderful after a long day of sightseeing. Breakfast, with plenty to select from, is served in a cozy room that spills out into a welcoming patio and a beautiful little garden. The hotel lobby and reading rooms are a nice place to relax after a full day of sightseeing (plus free internet - either wifi or with brand new Apple computers). ... more   less 

Additional Information about Hotel Orto De Medici

Address: Via San Gallo, 30, 50129, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > San Marco
Price Range: RM364 - RM1,017 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Orto De Medici 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Orto De Medici Hotel
Orto De Medici Florence
Hotel Orto De Medici Florence Italy
Hotel Style:
#12 Business Hotel in Florence
#36 Family Hotel in Florence
#46 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Orto De Medici staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upper floor rooms are big and with view.”
 of 5 bubbles 27gabriellap, 19 Dec 2016 | Read review
“Junior suite is excellent and a very affordable upgrade if possible.”
 of 5 bubbles SophLeoBre, 15 Dec 2016 | Read review
“Request room facing Garden”
 of 5 bubbles adis5, 29 Nov 2016 | Read review
“Superior Room - Nr. 40 with a fantastic terrace”
 of 5 bubbles 112eiriks, 30 Oct 2016 | Read review
“Be careful in room 23. The bathtub/shower is DANGEROUS with an uneven tub bottom, which could cause one to fall.”
 of 5 bubbles ArchitectJames_S, 24 Oct 2016 | Read review
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