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Hotel Palazzo Ognissanti

1,007 reviews
#191 of 410 Hotels in Florence
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Traveller (265)
Room & Suite (157)
Dining (39)
Overview
  • Excellent26%
  • Very good43%
  • Average20%
  • Poor6%
  • Terrible5%
Travellers talk about
“train station”(46 reviews)
“pastries”(19 reviews)
“arno river”(17 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Bar/Lounge
Concierge
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,007)Write a Review
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Traveller rating
83
122
68
18
20
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83
122
68
18
20
Show reviews that mention
All reviewstrain stationpastriesarno riverrooms are a bit smalltea and coffeesingle roomstayed in this hotel for nightswalking distancefacing the streetexcellent breakfasttourist sitesthe hotel staffnice stayitalian hotelsfive minute walkcold meatsthird floor
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1 - 5 of 311 reviews
Reviewed 1 week ago via mobile

There are many negative reviews for this hotel which from our experience are totally unwarranted. The standards of cleanliness, decor and breakfast week of the highest order. The staff could not have been more helpful or friendly. This is not a soulless modern check you...More

Thank SoniandPaddy
Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 5 days ago

Hello SoniandPaddy, your review made us start the day on the right foot. You couldn't be more accurate in describing our structure: Palazzo Ognissanti is not a sophisticated, classy hotel, but a clean, cozy place where people welcome you with a smile on their face....More

Reviewed 8 December 2017

Friendly efficient helpful staff! Comfortable room, delicious breakfast and great service. Well located to Firenze Train and beautiful Italian churches, Museums and Galleries. Staff most helpful with advice about walking to Duomo, Academia, Uffitzi, Ponte Vecchio, buses or trains to Fiesole to enjoy the view...More

Thank Helen S
Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 4 January 2018

Dear Helen S, it was really nice to get this kind review from you: thank you very much, especially for the personal praises to me and my staff made up of efficient and charming people that I'm proud to direct. If you come back to...More

A TripAdvisor Member
52
Reviewed 18 November 2017 via mobile

You will see from photo the room is very small but very very small and very old building I never come again here never in my life they bad passibiled to change my room but they didn't I told them I am sick I can't...More

Thank A TripAdvisor Member
Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 18 November 2017

Dear Sir, I'm extremely sorry if you didn't like the room assigned to you and for the misunderstanding with the front desk. I apologize to you if it was our fault. The hotel actually has seat in an beautiful ancient palace of the last decades...More

Reviewed 8 November 2017 via mobile

We spent 2night here and we're not impressed. The rooms are basic and might need a refresher. Also some info on how the TV works might help. Anyways. We were lucky to have a room on the 3rd floor with a little terrace in front...More

Thank Carlos0815
Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 11 November 2017

Dear Carlos0815, many thanks for taking a little part of your time to write this review: i have appreciated your praises to the staff, the breakfast and the location, 3 of our strongest points. I'm sorry for inconvenience that you have reported : actually ,...More

Reviewed 6 November 2017

I stayed in this hotel for 11 nights. The first night (room 402) was not good for me. Very quiet but only a small window and a skylight. For longer stays, not acceptable. So, I requested a change and I got room 315, third floor,...More

1  Thank TeresaTripMadrid
Response from PalazzoOgnissanti, Direttore at Hotel Palazzo OgnissantiResponded 11 November 2017

Dear TeresaTripMadrid, what a nice pleasure to find your wonderful comment here on Tripdvisor.....! I'm really grateful to you for the praises to our breakfast (a part of our work we care more about which is constantly monitored and improved), to the overall cleaning and...More

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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Dry Cleaning
Concierge
Multilingual Staff
Room Service
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$77 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#103 Luxury Hotel in Florence
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$77 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#103 Luxury Hotel in Florence
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (265)
Room & Suite (157)
Dining (39)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
Victoria0521
20 July 2016|
AnswerShow all 3 answers
Response from PalazzoOgnissanti | Property representative |
Hello everyone. I just wanted to reassure you all: we have no internal garage, but we have an agreement with a nearby parking ( a covered and guarded one) which costs to our guests € 20,00 per day ( 24 hours) Best... More
0
Votes
Google Translation
owella
19 May 2015|
Answer
Response from PalazzoOgnissanti | Property representative |
Dear Owella, thank you for your request. Our hotel is located close to the train station (only 300 metres) and from the SITA bus which runs a Shuttle Service which reaches the city Airport in 20 minutes only at a cost of... More
0
Votes
Google Translation
719karen1110
15 April 2015|
Answer
Response from PalazzoOgnissanti | Property representative |
The best way to get to our Hotel from the train station is ..simply by foot since we are only 300 metres far from there. In alternative you can take a taxi ( especially if you have a lot of baggages to move): it will cost... More
0
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Room Tips
"Higher floors have less street noise"
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"Stay away from street level rooms"
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"Stay somewhere else"
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"The rooms in the middle of the third floor have terrace spaces, but the doors open out onto the noisy outside"
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