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Traveller (111)
Room & Suite (50)
Dining (13)
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Overview
  • Excellent48%
  • Very good39%
  • Average10%
  • Poor1%
  • Terrible2%
Travellers talk about
“train station”(44 reviews)
“tiny lift”(2 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Free Parking
2 Star Hotel
All hotel details
Additional information
Offers from Hotel Berna
Offers & Announcements: Package Deal
Offers from Hotel Berna
Offers & Announcements: Package Deal
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Reviews (368)
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Traveller rating
85
58
15
4
5
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85
58
15
4
5
Show reviews that mention
All reviewstrain stationhome away from hometiny liftmaria novellagreat hostsbreakfast roombig bathroomantique furnitureexcellent locationmain stationminute walkhigh ceilingsstreet noisenadiaelevatorluggagebalcony
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1 - 5 of 167 reviews
Reviewed 1 week ago via mobile

I don’t know about the accommodations but the attendant ... many ultimate demandings, sarcasm, ... and excuses, sorries for the troubles. The AFFITTACAMERE ALBA accommodation - 50 meters across the street - is manage by the same attendant of HOTEL BERNA. If you get the...More

Thank Sylvio Paul F
Innkeeper's Favourite Review
Reviewed 24 June 2017

Location: Less than 5 minute walk to Firenze St. Maria Novella (SMN) station, and therefore very close to most attractions like the Dumo, the "David" museum, etc. Plenty of dining options including a Chinese restaurant, McDonalds and Burger King for those looking for some variety....More

1  Thank HBI2014
Response from Nadia D, Responsabile reception at Hotel BernaResponded 23 February 2018

Dear Guest, thank you very much for taking the time to write a review and sharing your feedback. We appreciate your positive comments very much and it is a great motivating force for us to keep up with the service. We will keep developing our...More

Reviewed 2 weeks ago via mobile

The hotel appeared run down. Very small lift up to floor in which hotel is located which only fits one person with luggage. Breakfast was poor with stale croissants we would not stay here again. The one bonus of the hotel is that it is...More

Thank Lorraine M
Reviewed 4 weeks ago via mobile

This is the sort of hotel that makes me despair of the circles TA awards. Hotel Berna is a 2 star hotel, and even with that limitation, doesn’t do a great job. We stayed for 6 nights. The location is excellent. The bed was large,...More

Thank In60s
Reviewed 13 May 2018 via mobile

Booked a room at Affittacamere Alba, which Hotel Berna manages and ended up in an uncomfortable room where everything was worn out or broken in Hotel Berna. The elevator to the hotel smells of sewage and the lobby had an overwhelming cover up of air...More

1  Thank Dennis B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Details
Price range
US$82 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$82 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (111)
Room & Suite (50)
Dining (13)
Nearby
San Lorenzo
San Lorenzo’s lively merchants shout out from behind
stalls with an array of products in one of the most
traditional neighborhoods in Florence. Different
ethnic groups join together in the large outdoor
market of San Lorenzo and in the Central Market, a
vast multi-floored building. Visitors are bound to
fall in love with this area and in particular, with
its variety of food, especially those focusing on
...More
Questions & Answers
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shien626
27 September 2017|
Answer
Response from BrunoPVZ | Reviewed this property |
Hi. Yes, we did the same. Just ask at the reception. They are very nice.
0
Votes
Google Translation
Room Tips
"I checked loud because in room 116 at 9:30pm someone outside moves wire racks from somewhere to somewhere. At..."
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"Ask for the blue room with the big round gold mirror"
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"Ask for a balcony or pretend to be a "smoker!""
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"Only a few rooms have a balcony, so if you want one, ask for it when making your reservation."
Read review
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