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Santa Maria Novella Hotel

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#29 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Santa Maria Novella Hotel
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1,576 Reviews from our TripAdvisor Community

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Showing 1,083: English reviews
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Davie, Florida
Reviewed 1 week ago

I am so glad that I went back to review my accommodations in Florence. I found this gem while making sure that I was staying in one of the best hotels in Florence. I wanted something that had great reviews, was in the middle of the city center, had open space, breakfast, and class. We were not disappointed. THIS IS...

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1Thank Pam H
WhyTheBestHotels, Direttore at Santa Maria Novella Hotel, responded to this review

Dear Guest , we really thank you for taking time to review our hotel and to leave so nice comments concerning your stay with us . We are glad that your experience meet your expectations and that for a future stay in Florence the Hotel Santa Maria Novella could be your choice again. We definitely wish to welcome you again...

Aurora, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 26 December 2016

We stayed one night, room 213 on floor 2B. This was a return trip to Florence because we loved it so much when we visited 6 years ago. Quiet room, very comfortable bed, large spacious bathroom. The hotel is easily located. If arriving by train at Firenze Santa Maria, when you exit the train station you cross the road and...

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3Thank HybredCO
About Hotel's Favourite Review
Detroit, Michigan
Reviewed 1 week ago

Very friendly staff and a great location. Room was large, in fact huge by European standards and the bathroom was large and updated. I highly recommend staying here. Easy to find from the train station, and walking distance from all of the sites of Florence.

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Thank rthib416
WhyTheBestHotels, The Management at Santa Maria Novella Hotel, responded to this review

Dear Guest, thank you for taking the time to leave your feedback following your recent stay with us at the Hotel Santa Maria Novella . We are pleased to read that you appreciate our room size and the location. We look forward to welcoming you back in the future, Warm regards Hotel Santa Maria Novella The Management

Canada
Reviewed 1 week ago via mobile

We requested room for 4, got room for 2, has to upgrade. Very annoying. Hotel is a maze, really hard to find reception. The free breakfast is ok, we've had better. The room after we upgraded was nice.

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Thank jackieeeeleeeeee
WhyTheBestHotels, Direttore at Santa Maria Novella Hotel, responded to this review

Dear Guest, we are really sorry to receive your comment, even if this was already announced by you, and most of all we are really sorry to undestand that you did not appreciate our efforts made in order to solve a matter that , we would like to remember ,was not caused by the Hotel Santa Maria Novella. Anyhow our...

Mendon, Massachusetts
Reviewed 2 weeks ago

Santa Maria Novella Hotel was a wonderful "find." We had never visited Florence, so were not sure of which hotel to select. The proximity to the train station, and, Trip Advisor reviews, were the primary reasons we selected this property. The location turned out to be fabulous! We walked everywhere, and the accessibility to the Duomo, Uffizi, and Ponte Vecchio...

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Thank LMKP25
Southampton, U
Reviewed 3 weeks ago

The Hotel Santa Maria Novella is situated a short walk from the railway station and is ideally placed if you are planning to explore the centre of Florence on foot. If you are planning to arrive by train, it is well worth checking out the location of the hotel on a map first, because the hotel has major sign to...

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Thank SciDave
Reviewed 3 weeks ago via mobile

There have nice view and good location with large room.Santa Maria Novella Hotel (Piazza di Santa Maria Novella 23)Florence Tuscany Italy. Even can see sunrise in their hotel also nice view in sunset.

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Thank Sky C
London, United Kingdom
Reviewed 3 weeks ago

Stayed here for two nights, Hotel is VERY hard to find - there is no signage on the front and if you blink you would miss it! It has a small plaque with the number 1 on it and a small brass plate with the name on. However, that is my only gripe. This is a fabulous hotel, with very...

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Thank Michelle S
Reviewed 3 weeks ago

Located close to both railway station and city center, this hotel features rather classic style. That's not what I normally like, but it turned rather good - hardwood floor, marble bathroom, stylish hallways and the breakfast room. We stayed in 'superior room with a view' that additionally had a balcony. Staff was very nice all the time. There are a...

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Thank Vladimir P
Jerusalem, Israel
Reviewed 4 weeks ago

The hotel location is excellent with 5min walking distance to the dom. Very nice crew, excellent breakfast, large room, very clean and we had very nice view towards Santa Maria Novela church. The hotel us in a walking distance to the train staition Finally the price was just low relative to the hosting quality.

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Thank EBY2013

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 

Additional Information about Santa Maria Novella Hotel

Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: RM809 - RM3,240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella
Hotel Style:
#24 Luxury Hotel in Florence
#25 Business Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Santa Maria Novella Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms were beautiful - we had a family room/suite that looked over the square. Lovely.”
 of 5 bubbles pamh539, 14 Mar 2017 | Read review
“If you are a light sleeper ask for a room that does not face the Square”
 of 5 bubbles TheNanna49, 1 Mar 2017 | Read review
“Look for the superior rooms”
 of 5 bubbles EBY2013, 23 Feb 2017 | Read review
“Best Views”
 of 5 bubbles L4559KLalexanderk, 12 Feb 2017 | Read review
“Room with a view a little higher up will allow you to see over the buildings and the extended horizon.”
 of 5 bubbles 993Don1981, 4 Jan 2017 | Read review
5 of 5