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Santa Maria Novella Hotel

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Traveller (905)
Room & Suite (512)
Dining (84)
Overview
  • Excellent71%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(224 reviews)
“marble bathroom”(41 reviews)
“beautiful hotel”(72 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,747)
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1,192 results
Traveller rating
847
289
39
7
10
Traveller type
Time of year
LanguageEnglish
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847
289
39
7
10
Show reviews that mention
All reviewstrain stationmarble bathroombeautiful hotelroom overlooking the piazzabeautiful piazzaarriving by trainbreakfast roomwithin walking distanceroof terracejunior suitebeautiful roomperfect locationshort walkloved this hotelfavorite hotelsitting roommajor attractions
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1 - 5 of 1,192 reviews
Reviewed 2 weeks ago

The room was spacious, the bathroom beyond lavish, and the breakfast was very nice (multiple breads and rolls, meats, cheeses, salad, fresh veggies, scrambled eggs, cereal, yoghurt & prosecco), but the best thing was the friendly, helpful, staff. Everyone in the hotel seemed genuinely pleased...More

Thank dcdt666
Hotel's Favourite
Reviewed 14 September 2017 via mobile

Just spent 4 days at this hotel and the location gave us easy access to most of Florence's museums and other venues. While we asked for a view of the Duomo, the head receptionist found a room with a balcony and access to another viewing...More

Thank harold b
Response from SMNovella, The Management at Santa Maria Novella HotelResponded 18 September 2017

Dear Guest, thank you for your review about your stay in our Hotel Santa Maria Novella. We are really glad to know that you liked your room and that you anjoyed the view on Piazza Santa Maria Novella. Looking forward to welcoming you back we...More

Reviewed 3 weeks ago

We stayed here for Spring Break and really enjoyed it. The place is small, so it doesn't have all the amenities a 5 Star hotel would have, but the staff is very good, the rooms are clean and well decorated and the breakfast is very...More

Thank Fred S
Reviewed 3 weeks ago

This is a beautiful, traditional hotel in a fantastic location in Florence. The rooms are decorated with a historical and traditional Italian flair. You feel like you are sleeping in Italy not a cookie cutter hotel room. The bathroom was excellent and inviting for a...More

Thank Patti M
Reviewed 4 weeks ago via mobile

Well located hotel about 5 or 10 minute walk from SMN train station and right beside SMN church. It is also very close to the main attractions of Florence such as Il duomo, Palazzo Vecchio, Ponte Vecchio, etc. Friendly staff, beds a little bit too...More

Thank Ser G
Response from SMNovella, The Management at Santa Maria Novella HotelResponded yesterday

Dear Guest, thank you very much for reviewing our hotel Santa Maria Novella. We read with pleasure that you found our hotel well located and that the service offered by our staff met your expectations as well as our buffet breakfast. We are sorry to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$220 - US$525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Florence
#27 Family Hotel in Florence
#29 Romantic Hotel in Florence
#32 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$220 - US$525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Business Hotel in Florence
#27 Family Hotel in Florence
#29 Romantic Hotel in Florence
#32 Luxury Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (905)
Room & Suite (512)
Dining (84)
Pool & Beach (1)
Amenities (15)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
Jozef R
9 December 2017|
Answer
Response from George K | Reviewed this property |
Gym is in the basement and i don't think there is parking onsite. maybe contact the reception? their service is 2nd to no one.
0
Votes
our_joy
30 October 2017|
AnswerShow all 3 answers
Response from hbceci | Reviewed this property |
Yes, small room with a couple of cardio machines. Not a full gym, just something to work off a few calories...
0
Votes
MarylandFamily6
22 August 2017|
Answer
Response from freddyfly365 | Reviewed this property |
Sadly (and now a bit late) from here i could not but when i travel i always use google maps. Internet is pretty cheap now once you organise the right tariff and network. I think most hotels in the area (and most areas... More
0
Votes
Room Tips
"Ask for a room over looking the Square"
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"Be sure to face the square"
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"view of the St. Maria Novella Cathedral if possible."
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"Top Floor with a view - unbelievable."
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