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03/12/2017 04/12/2017
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    Hotel Universo

    Piazza di Santa Maria Novella 20, 50123, Florence, Italy
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    03/12/2017 04/12/2017
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     3 people are viewing this hotel
    US$64
    US$65
    US$64
    Traveller (238)
    Room & Suite (193)
    Dining (24)
    Santa Maria Novella Hotel
    1,701 reviews
    #31 of 409 hotels in Florence
    0.08 km
     
    Grand Hotel Baglioni Firenze
    2,428 reviews
    #104 of 409 hotels in Florence
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    Grand Hotel Minerva
    2,020 reviews
    #49 of 409 hotels in Florence
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    Firenze Number Nine Wellness Hotel
    1,660 reviews
    #20 of 409 hotels in Florence
    0.2 km
     
    Overview
    • Excellent19%
    • Very good43%
    • Average20%
    • Poor12%
    • Terrible6%
    Travellers talk about
    Free Internet
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Concierge
    Business Centre
    Laundry Service
    Room Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (556)
    Traveller rating
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    1 - 5 of 222 reviews

    Reviewed 2 weeks ago

    Great location on the square with several restaurants and convenience stores, a short walk to the train and bus terminal. Room & bathroom were small but adequate. Continental breakfast was ok, but I did expect a little bit more variety. The ladies servicing the breakfast...More

    Thank kurt63mh
    Reviewed 18 October 2017 via mobile

    The hotel was around 5 mins walk from the station. The location is perfect, walkable to any major spot that interests you. The staff are very nice and gave us a early check-in 3 hours prior to the agreed time. Lift is small, only suits...More

    Thank Jason Z
    Reviewed 27 September 2017 via mobile

    We booked the hotel through Booking.com and this hotel is so very well situated, only 5 mins walk from the train station and in a lovely Piazza opposite Santa Maria Novella, right outside the hotel are around 3 restaurants with bars and seems to be...More

    Thank honestreviewer201
    Reviewed 22 September 2017

    We'd booked a double room but requested one with a balcony in the booking notes. When we arrived we were shown to quite a dark room by a central courtyard. When I asked at reception about the balcony request, the answer was "Well it was...More

    Thank Phil-Q8
    Reviewed 22 September 2017 via mobile

    Great location in Piazza Santa Maria Novella, 5 minute walk from the train station and easy walk to most of the attractions in Firenze. Rooms are basic, but comfortable and clean. Breakfast is good and included in room cost. I fond the staff to be...More

    Thank TJK6
    Santa Maria Novella Hotel
    1,701 reviews
    #31 of 409 hotels in Florence
    0.08 km
     
    Grand Hotel Baglioni Firenze
    2,428 reviews
    #104 of 409 hotels in Florence
    0.08 km
     
    Grand Hotel Minerva
    2,020 reviews
    #49 of 409 hotels in Florence
    0.08 km
     
    Firenze Number Nine Wellness Hotel
    1,660 reviews
    #20 of 409 hotels in Florence
    0.2 km
     
    About
    Amenities
    • Top amenities
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$74 - US$191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Ctrip TA, Booking.com, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, HotelQuickly and Cancelon so you can book your Hotel Universo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • Universo Hotel Florence
    Add Photo Photos
    Traveller (238)
    Room & Suite (193)
    Dining (24)
    Hotel & Grounds (174)
    Bathroom (19)
    Business Centre & Event Rooms (1)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Santa Maria Novella Hotel
    1,701 reviews
    .08 km away
     
    Grand Hotel Minerva
    2,020 reviews
    .08 km away
     
    Grand Hotel Baglioni Firenze
    2,428 reviews
    .08 km away
     
    Nearby Restaurants
    Vini E Delizie
    105 reviews
    .09 km away
    Il Panino Santa Maria Novella
    87 reviews
    .04 km away
    Sabatini
    542 reviews
    .07 km away
    Ristorante Giglio Rosso
    596 reviews
    .09 km away
    Nearby Attractions
    Church of Santa Maria Novella
    2,669 reviews
    .04 km away
    Piazza di Santa Maria Novella
    654 reviews
    .07 km away
    Basilica of Santa Maria Novella
    99 reviews
    .07 km away
    Museo Novecento
    141 reviews
    .07 km away
    Ask a question
    Questions & Answers
    Chris G
    19 February 2017|
    AnswerShow all 2 answers
    Response from NYChichi | Reviewed this property |
    Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.
    0
    Votes
    Annabananna K
    23 January 2017|
    Answer
    Response from NYChichi | Reviewed this property |
    I could respond yes or no and it really means zero--- The ONLY one that can give you a reliable answer is the Hotel management themselves. Email them.
    0
    Votes
    CaAngie
    6 September 2016|
    AnswerShow all 2 answers
    Response from enrique517 | Reviewed this property |
    No parking as far as I know. Great location facing a plaza and near the train station.
    0
    Votes
    Room Tips
    "Deluxe room (spacious/private bathroom) is great but I would request one overlooking the square in place of..."
    Read review
    "Ask for rooms with balcony on the upper floors with piazza views."
    Read review
    "As beforehand for a quiet room when you book"
    Read review
    "if you have use this hotel, avoid rooms on inside, Prefer rooms facing front."
    Read review
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