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Hilton Florence Metropole

PricelineUS$105*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$166*
US$105*
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US$109*
US$109*
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Hilton Florence Metropole
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1,865 Reviews from our TripAdvisor Community

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Charleston, South Carolina
Reviewed yesterday NEW

A great Hilton hotel a short distance away from the busy tourist center of Florence. The Hotel is quite nice and the staff very accommodating. Our room had a view of the Doumo and the Florence skyline. We were offered free parking and wifi. Breakfast was offered at 15 Euros, if one so chose. As mentioned, they did offer a...

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Helpful?
Thank Michael S
Hilton F, Public Relations Manager at Hilton Florence Metropole, responded to this review

Dear Michael S, Thank you for your kind comment on Tripadvisor. I am pleased to read that you enjoyed your stay. Guest’s positive feedback is the aim of our job! I am looking forward to welcome you back to the Hilton Florence Metropole. Best Regards Alice Poggesi Web & Marketing

Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 16 April 2017

Away from the main city in a quiet outer suburb. Good walks, shuttle to city, help with tourism. Wonderful rooms and service, the best beds. Spent a week for a 2 day symposium and went out to seek dining experiences and tour around Florence. Short walk to the local Pizza place and a supermarket around the corner with games/ activities...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Ursula A
About Hotel's Favourite Review
Hilton F, Public Relations Manager at Hilton Florence Metropole, responded to this review

Dear Sir/Madame We are happy to hear that your stay at Hilton Florence Metropole was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again in not only at Hilton Florence Metropole but also at any of our other Hilton hotels Kind regards, Anna Neri Web & Marketing

Reviewed 6 days ago NEWvia mobile

This place is another hidden gem. They run a shuttle about every hour and a half from the hotel to the central train station and back. From the central train station you can use The hop on hop off bus to get you to the major sites. Tremendously convenient and a good value. The hotel is well staffed and the...

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Helpful?
Thank mike y
Hilton F, Public Relations Manager at Hilton Florence Metropole, responded to this review

Dear mike y, Thank you for taking the time to leave us your excellent review about your stay at our hotel. We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Alice Poggesi Web & Marketing Trainee

Al Hofuf, Saudi Arabia
Reviewed 1 week ago

Very nice hotel with elegant and very clean rooms and very nice and helpful staff. Although the hotel is far from the city center, yet the provided shuttle bus is very convenient and has many trips. The hotel also has its own private parking. The club lounge food verities are very limited and the club is closing early

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Helpful?
Thank Adnan-Almuslem
Hilton F, Public Relations Manager at Hilton Florence Metropole, responded to this review

Dear Adnan-Almuslem, It is a pleasure to read your comment you shared with all Tripadvisor users. Thank you for your positive comments and suggestions. We really hope you will come back to Florence and you will choose the Hilton Florence Metropole for your next stay in our beautiful city. Best Regards Alice Poggesi Web & Marketing Trainee

Wales, UK
Reviewed 1 week ago

We chose this hotel as a base for a week to visit not only Florence, but also Pisa, Arezzo, Lucca (all by train) and Siena (by bus). Hilton was chosen because I am an HHonors member and the free shuttle bus to the railway station persuaded us to use this particular hotel. First the positives. We used the shuttle bus...

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Helpful?
Thank Ceiniog
Hilton F, Public Relations Manager at Hilton Florence Metropole, responded to this review

Dear Ceiniog, It is a pleasure to read your comment you shared with all Tripadvisor users. Thank you for your positive comments and suggestions. We apologize for any inconvenience you have encountered. We will investigate in order to avoid any lack of service in the future. We really hope you will come back to Florence and you will choose the...

Istanbul, Turkey
Reviewed 2 weeks ago

It was a good stay overall. Rooms ard clean and decorated in a modern way. Breakfast was better than many European hotels. A bit more variety in cheese would be better of course. Hotel is 10 minutes away from city center by car and taxi takes 25 €. Around the hotel is residential area so almost nothing to do.

Review collected in partnership with Hilton Hotels & Resorts
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Thank sertaco2017
Hilton F, Public Relations Manager at Hilton Florence Metropole, responded to this review

Dear sertaco2017, It is a pleasure to read your comment you shared with all Tripadvisor users. Thank you for your positive comments and suggestions. We really hope you will come back to Florence and you will choose the Hilton Florence Metropole for your next stay in our beautiful city. Best Regards, Alice Poggesi Web & Marketing Trainee

Warwick
Reviewed 2 weeks ago

Have stayed here a lot of times. Was nice to be welcomed back as always! Very well looked after by everyone including Livia and Daniella at Breakfast, Silvia at Reception and Lorenzo in the lounge. Hotel is convenient for central Florence via the hotel shuttle bus, although this can be busy at times. Nice to see that some refurbishment has...

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Helpful?
Thank WarwickMoc
Hilton F, Public Relations Manager at Hilton Florence Metropole, responded to this review

Dear WarwickMoc, Thank you for your kind comment on Tripadvisor. I am pleased to read that you enjoyed your stay. Guest’s positive feedback is the aim of our job! I am looking forward to welcome you back to the Hilton Florence Metropole. Best Regards Alice Poggesi Web & Marketing

Reviewed 3 weeks ago via mobile

We are Hilton Diamond members and stayed one night here, and we were glad to have used points instead of paying for the hotel. We had an executive floor room with a city view. Average room, enough space with partially renovated bathroom. Very strange glass posted bed, seems like an accident waiting to happen! It was quite warm at night...

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Thank Dinner-For-Too
Hilton F, Public Relations Manager at Hilton Florence Metropole, responded to this review

Dear Sir/Madame We are happy to hear that your stay at Hilton Florence Metropole was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again in not only at Hilton Florence Metropole but also at any of our other Hilton hotels Kind regards, Anna Neri Web & Marketing

Jasper, g
Reviewed 3 weeks ago

Leaking toilet, black slime in corners, shower door would not seal, water everywhere, room service denied an hour before closing, AC intake vent had a bath towel (nasty!) inside of it rather than a proper filter, furniture was scratched and worn, no airport shuttle. I could go on but you get the idea. I'm a Honors Diamond and have stayed...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ben19374777
Hilton F, Public Relations Manager at Hilton Florence Metropole, responded to this review

Dear Ben19374777, We are sorry to hear that you feel this way, however we are most appreciative of your tripadvisor reviews regarding your stay at our hotel. You can be assured that we are most concerned our establishment did not offer you the usual standards expected by guests at Hilton Florence Metropole. We appreciate being advised of any breach in...

Reviewed 3 weeks ago via mobile

This hotel was built in 2004 but it is classic1970's retro chic! Urgently needs refurbishment from its white PVC seats and average room decor. A Hilton Honors deal brought us here but I can't recommend it. Restaurant is poor with a sad menu choice, I did wonder why I was only one of three couples in there, then I experienced...

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Thank MCS841
Hilton F, Public Relations Manager at Hilton Florence Metropole, responded to this review

Dear MCS841, We are sorry to hear that you feel this way, however we are most appreciative of your tripadvisor reviews regarding your stay at our hotel. You can be assured that we are most concerned our establishment did not offer you the usual standards expected by guests at Hilton Florence Metropole. We appreciate being advised of any breach in...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. Hop on our complimentary shuttle bus from/to the city centre in order to reach in only a few minutes Florence major attractions like the Uffizi Gallery and the Duomo Cathedral. The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of complimentary parking facilities: external parking (50 boxes) and covered garege (80 boxes) ... more   less 

Additional Information about Hilton Florence Metropole

Address: Via del Cavallaccio 36, 50142, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: RM463 - RM1,237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Florence Metropole 4*
Number of rooms: 212
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Hotwire, Hotels.com, Priceline, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Florence Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Florence Metropole Hotel Florence
Florence Hilton
Hotel Style:
#83 Luxury Hotel in Florence
#84 Business Hotel in Florence
#134 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Florence Metropole staff and other travellers.
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Questions? Get answers from Hilton Florence Metropole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the club lounge food verities are very limited and the club is closing early”
Adnan-Almuslem, 15 May 2017 | Read review
“The rooms on the higher floors have the best views over the city, and the corner rooms have views in two directions.”
Ceiniog, 14 May 2017 | Read review
“Our room was quiet”
deniseb715, 26 Apr 2017 | Read review
“Higher the floor the better and facing the center of Florence”
615LINDAW, 13 Mar 2017 | Read review
“Rooms on the north side have a view of the western side of the Florence area and the mountains.”
797StephenS, 11 Feb 2017 | Read review
5 of 5
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US$105* /night
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Prices are for 1 room, 2 adults
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