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29/10/2017 30/10/2017
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    Hilton Florence Metropole

    Via del Cavallaccio 36, 50142, Florence, Italy
    011 39 390 557 8711
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    29/10/2017 30/10/2017
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    US$106US$132
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    Traveller (656)
    Room & Suite (248)
    Dining (57)
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    69 reviews
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    Overview
    • Excellent27%
    • Very good45%
    • Average19%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “shuttle bus” (108 reviews)
    “shuttle service” (63 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Indoor pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    4.0 Star Hotel
    All hotel details
    Offers from Hilton Florence Metropole
    Special Offer: BOOK EARLY, UP TO 20% OFF
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    Hotel Touring Florence
    69 reviews
    #256 of 410 hotels in Florence
     
    NH Firenze
    1,093 reviews
    #95 of 410 hotels in Florence
     
    Hotel Alex
    262 reviews
    #229 of 410 hotels in Florence
     
    Hotel Palazzo Ognissanti
    971 reviews
    #189 of 410 hotels in Florence
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,019)
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    1 - 5 of 999 reviews

    Reviewed 4 days ago

    This hotel is very nice, clean, comfortable. Pleasant staff. Location is not convenient. Free Shuttle service is helpful, but to big of the intervals between rides...Take too long to get to the city center, lots of trafficMore

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Liuda P
    Response from Hilton F, Public Relations Manager at Hilton Florence MetropoleResponded yesterday

    Dear Liuda P, It is a pleasure to read your comment you shared with all Tripadvisor users. Thank you for your positive comments and suggestions. We apologize for any inconvenience you have encountered. We will investigate in order to avoid any lack of service in...More

    Hotel's Favourite
    Reviewed 25 August 2017 via mobile

    WONDERFUL stay!! From the beginning to the end! We encounter the best service so far of our tour in Europe. Karina, Dario at Front desk were super helpful and attentive. We even had a bottle of wine in our room for our anniversary, gesture my...More

    Thank Elcaleno
    Response from Hilton F, Public Relations Manager at Hilton Florence MetropoleResponded 28 August 2017

    Dear Elcaleno, Thank you for taking the time to leave us your excellent review about your stay at our hotel. We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Alice Poggesi Web...More

    Reviewed 5 days ago

    Too far from anything and the shuttle bus isn't realisable. The staff told us things that weren't accurate which made simple things more difficult. Poor quality breakfast and room service. Very difficult to go into the city for dinner from this location.More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Reno77
    Response from Hilton F, Public Relations Manager at Hilton Florence MetropoleResponded yesterday

    Dear Reno77, We are sorry to hear that you feel this way, however we are most appreciative of your tripadvisor review regarding your stay at our hotel. You can rest assured that we are most concerned our establishment did not offer you the usual standards...More

    Reviewed 1 week ago

    First of all, this is not the fault of the staff as they are really nice. However if I wanted to stay at a budget hotel then I would have booked one. This is not a hotel that is up to Hilton standards. The room...More

    Thank Graham Y
    Response from Hilton F, Public Relations Manager at Hilton Florence MetropoleResponded 1 week ago

    Dear Graham Y, Thank you for staying at the Hilton Florence Metropole. It is with the deep regret that I read your comments I appreciate the time you have taken to express your sentiments. Please accept our apologies for the inconveniences you have encountered. I...More

    Reviewed 1 week ago via mobile

    My husband and I went there just for 3 nights in the month of March 2016.The hotel is beautiful,with wonderful luxury rooms,everything was up to Hilton’s standards.There is a nice varied breakfast in the morning.The hotel is near to the center of the beautiful Florence.More

    Thank Milena B
    Response from Hilton F, Public Relations Manager at Hilton Florence MetropoleResponded 1 week ago

    Dear Milena B, Thank you for taking the time to leave us your excellent review about your stay at our hotel. We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Alice Poggesi...More

    Hotel Touring Florence
    69 reviews
    #256 of 410 hotels in Florence
     
    NH Firenze
    1,093 reviews
    #95 of 410 hotels in Florence
     
    Hotel Alex
    262 reviews
    #229 of 410 hotels in Florence
     
    Hotel Palazzo Ognissanti
    971 reviews
    #189 of 410 hotels in Florence
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$96 - US$289 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #85 Business Hotel in Florence
    • #91 Luxury Hotel in Florence
    • #134 Family Hotel in Florence
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 210
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Priceline, Expedia, Agoda, Ctrip TA, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly, getaroom.com, Evoline ltd and Cancelon so you can book your Hilton Florence Metropole reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence
    • Also Known As
    • Hilton Florence Metropole Hotel Florence ,
    • Florence Hilton
    Add Photo Photos
    Traveller (656)
    Room & Suite (248)
    Dining (57)
    Pool & Beach (6)
    Hotel & Grounds (412)
    Bathroom (71)
    Business Centre & Event Rooms (9)
    Nearby
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    4.40 km away
     
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    Hotel Touring Florence
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    Ask a question
    Questions & Answers
    Eunice C
    27 July 2017|
    AnswerShow all 2 answers
    Response from Kevin M | Reviewed this property |
    The hotel is outside the zone, so you don't need one to stay here, but beware that you will need one for many parts of Florence even if you are attempting to drive through it to reach another destination
    0
    Votes
    liketostaynice
    19 November 2016|
    AnswerShow all 2 answers
    Response from liketostaynice |
    Hi! Thanks for your message. I just posted my review of the Florence Metropole on their survey. They saved us from a very cold and awful time at a castle in Tuscany! We were quite happily accommodated there for five days.
    1
    Vote
    liketostaynice
    18 October 2016|
    AnswerShow all 5 answers
    Response from Hilton F | Property representative |
    Dear liketosta, thank you for your message. as BeffySter said, if you can send us an email we will send you all required information about Christmas. And you can find also information about our Christmas offer. Hoping to... More
    0
    Votes
    Google Translation
    Room Tips
    "Ask for low level so yo can walk down stairs, as the elevators were very slow and small."
    Read review
    "Avoid this hotel"
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    "High Floor"
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    "This hotel has the 6th floor with smoking rooms. Smoking is not allowed in any of the public areas."
    Read review
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