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Hilton Garden Inn Florence Novoli

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#108 of 422 Hotels in Florence
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1 room 2 adults 0 children
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Hilton Garden Inn Florence Novoli
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1,268 Reviews from our TripAdvisor Community

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Showing 699: English reviews
Los Angeles, California
Reviewed 16 November 2014

This hotel is under a much needed renovation, however until it is completely finished and management has been changed- please try to avoid staying at this hotel at all cost. During my stay I was awakened by a jackhammer in an adjoining room. My television did not work- AT ALL, therefore I couldn't even mask the noise. Hotel management took...

Review collected in partnership with Hilton Garden Inn
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1Thank GregSnLA
HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear guest, We are sorry to hear that you feel this way, however we are most appreciative of your tripadvisor reviews regarding your stay at our hotel. You can be assured that we are most concerned our establishment did not offer you the usual standards expected by guests at Hilton Garden Inn Florence Novoli. We appreciate being advised of any...

Denver, Colorado
Reviewed 16 November 2014

This is my second business trip to this hotel and this one has been even less enjoyable. My first and most serious complaint is that they turn off both AC and heat units in the month of November for some reason (my guess is to save money). My last trip in September was better, but do not come here in...

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1Thank J B
HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear guest, We are sorry to hear that you feel this way, however we are most appreciative of your tripadvisor reviews regarding your stay at our hotel. You can be assured that we are most concerned our establishment did not offer you the usual standards expected by guests at Hilton Garden Inn Florence Novoli. We appreciate being advised of any...

Johannesburg, South Africa
Reviewed 5 November 2014 via mobile

We stayed for 2 nights at the beginning of November. The Hotel was as good as all other Hiltons we stayed at. The Location was a bit out of the city but we knew that when we booked it. Bus 22 stops right outside the hotel if you are relying on public transport but I do suggest you hire a...

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Thank Amelia M
HGI Florence No... H, Responsabile relazioni pubbliche at Hilton Garden Inn Florence Novoli, responded to this review

We are happy to hear that your stay at Hilton Garden Inn Florence Novoli was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again in not only at Hilton Garden Inn Florence Novoli but also at any of our other Hilton hotels Kind regards, Anna Neri Web & Marketing

Croydon, England
Reviewed 4 November 2014

During August we spent five nights in this Modern City Hotel. We were family of four and hence had two rooms. We got good rates since this hotel is bit away from the historic centre. Centre was easily reachable by the public Bus Route 22. Bus gets crowded but frequency of buses running on this route during day time is...

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Thank R_S_T_Sivakumaran
Ashburn, United States
Reviewed 3 November 2014

This was my 2nd stay at this very fine hotel. We received service above our expectation is both the quality of the hotel and service and attention to detail of the Staff. If you have a chance please seek out Georgio in the Bar, great recommendation for wine and spirits plus stories about Florence. Also the front desk (Noemi) is...

Review collected in partnership with Hilton Garden Inn
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Thank James B
Mumbai (Bombay), India
Reviewed 3 November 2014

This hotel has amazing views of the huge garden (with small lake) bang opposite it, however is a good 2 odd kms away from Railway station and City Centre. Rooms are neat, not spacious but comfortable - housekeeping is excellent and the restaurant serves delicious food! A Great time here!!

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Thank HarshLapsia
Toronto, Canada
Reviewed 3 November 2014

We got to Florence after 8 days of travelling of Rome, Amalfi coast etc. After staying in lot of "Charming" small hotels we really wanted to get something modern and BIG north america style.This hotel was perfect and it did not disappoint. The perfect feeling you get when you get to your hotel after half day travelling and find room...

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Thank A A
HGI Florence No... H, Responsabile relazioni pubbliche at Hilton Garden Inn Florence Novoli, responded to this review

We are happy to hear that your stay at Hilton Garden Inn Florence Novoli was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again in not only at Hilton Garden Inn Florence Novoli but also at any of our other Hilton hotels Kind regards, Anna Neri Web & Marketing

Canton, Ohio
Reviewed 3 November 2014

There was a nice bar and outdoor area but the location was outside the city. Poor lighting with a high bathtub and really forceful hand held shower that shot out everywhere. There was a rain shower head too but I could not get it to work. Web access was good and they provide bottled water and candy.

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1Thank SrWanderer
Karachi
Reviewed 2 November 2014 via mobile

My wife and I were here in the last week of October 2014. Rooms are pretty and romantic. The staff is good. Breakfast is a treat. A little away from the city but no problem in getting a taxi at any time. We will stay again at this hotel whenever we come back to Florence.

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Thank osanwer
HGI Florence No... H, Responsabile relazioni pubbliche at Hilton Garden Inn Florence Novoli, responded to this review

We are happy to hear that your stay at Hilton Garden Inn Florence Novoli was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again in not only at Hilton Garden Inn Florence Novoli but also at any of our other Hilton hotels Kind regards, Anna Neri Web & Marketing

Edinburgh
Reviewed 28 October 2014

Hmmmmm. Stayed one night that was probably enough, no atmosphere, not close to city centre. Just ok. Reception recommended then booked a table at a local restaurant (separate review) which was the highlight.

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1Thank EdinburghMonkey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room

Additional Information about Hilton Garden Inn Florence Novoli

Address: Via Sandro Pertini 29, 50127, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: RM364 - RM1,160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#50 Business Hotel in Florence
#65 Luxury Hotel in Florence
#86 Family Hotel in Florence
#91 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Florence Novoli staff and other travellers.
23 questions
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Washington DC, District of Columbia
Milborne Saint Andrew, United Kingdom
8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Modern, affordable and convenient hotel in Firenze!”
 of 5 bubbles alberto927, 12 Jan 2017 | Read review
“I'd suggest rooms facing north.”
 of 5 bubbles ruscione2, 15 Sep 2016 | Read review
“We had a room on each side of hotel. Rooms were similar and both fine.”
 of 5 bubbles caseyjDESIGN, 10 Sep 2016 | Read review
“Rooms facing the Garden have excellent views. Prefer rooms away from the fitness center treadmills can be noisy at times.”
 of 5 bubbles cvs407, 19 Aug 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles bjishi, 13 Aug 2016 | Read review
5 of 5