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Hilton Garden Inn Florence Novoli

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#105 of 421 Hotels in Florence
Certificate of Excellence
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Hilton Garden Inn Florence Novoli
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1,249 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Florence Novoli
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Showing 695: English reviews
raleigh, nc
Reviewed 20 September 2014

We stayed here for two nights on vacation. The room was large and modern. Hard to find the ice but that seems to be typical for Europe. Everything in the room was good once you figured out which buttons worked what. I really liked the electric shades. The shower was great because there was a deep tub. Great for soaking....

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Helpful?
1Thank sewven
HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, your review made us really happy and satisfied! Thank you for taking the time to share all this important information with the Tripadvisor users! Best regards Francesco Ginanni Front Desk Manager

Florence, Italy
Reviewed 16 September 2014

Room really nice and cleare. Air-condition work even you do not want:-(. Breakfast was definitely under expectation for this quality and price(And I had corporate price) for this hotel. Hotel is quete far from city center but very close to airport.

Review collected in partnership with Hilton Garden Inn
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1Thank Jiri V
Altamonte Springs, United States
Reviewed 15 September 2014

We stayed at the Hilton and received true quality service. The staff was very helpful and assisted with our travel plans. The room was a pleasant surprise after staying in traditional Italian rooms the previous couple of nights - we had a King bed, and air conditioning that ran all night without having to restart it several times.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mary Lynn W
HGI Florence No... H, Responsabile relazioni pubbliche at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, thank you for your kind comment on the Tripadvisor website. I am pleased to read that you had a good stay; guest's positive feedback is the aim of our job! I look forward to welcoming you all back to the Hilton Florence very soon. Best Regards Anna Neri Web & Marketing

San Antonio, Texas
Reviewed 10 September 2014

Staff outstanding in every way! Helped navigate around city & provided assistance throughout 4 day stay in Florence. Very clean w/great bar/restaurant & close to bus stop in to city including discount bus tics. Definitely recommend!!!

Review collected in partnership with Hilton Garden Inn
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Thank Pinchevato
HGI Florence No... H, Direttore at Hilton Garden Inn Florence Novoli, responded to this review

We are happy to hear that your stay at Hilton Florence Metropole was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again in not only at Hilton Florence Metropole but also at any of our other Hilton hotels Kind regards, Katharina Schlaipfer General Manager

Ormond Beach, Florida
Reviewed 9 September 2014

location is abt 20 min away but bus connections are great and are right outside the hotel..price was great for the hotel quality and great breakfast. Hotel is very modern ..part of a office complex in a new area outside of florence city and easy to go back and forth with bus service almost every 20 minutes.

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Thank mrpkpatel
HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, we are really happy and we thank you for your comment on Tripadvisor. We are extremely proud of guarantee a great service as per guest's expectations! See you soon in Florence in the future! Francesco Ginanni Front Desk Manager

Lakewood Ranch, Florida
Reviewed 7 September 2014

We stayed in this hotel for 6 nights in July during a multi-week trip to Italy. To be honest this hotel was one of two choices as I am a Hilton Diamond Member and had amassed enough points to cover 12 nights of our trip at Hilton properties and reduce our lodging expenses for the trip. With that said, I...

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1Thank Robin C
HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, It’s a pleasure to read your comment you shared with all Tripadvisor users. Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance. Best Regards Francesco Ginanni Front Desk Manager

Reviewed 1 September 2014

This hotel is located in a quiet part of town. We were visiting Florence only for 2 nights and we wanted a place where we knew we'd be comfortable. Don't be put off by the location, there is a bus no. 22 that goes right from the heart of Florence (SMN station/ St. Maria Novella square) to a stop that's...

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1Thank priyasamuel
HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, It’s a pleasure to read your comment you shared with all Tripadvisor users. Thank s a lot for your good words and I really hope you will come back in Florence and you will choose HGI Florence Novoli for your next stay in our Cradle of Renaissance. Best Regards Francesco Ginanni Front Desk Manager

Tempe, United States
Reviewed 30 August 2014

The hotel is in the Novoli area, just northwest of the downtown area. It's close enough for easy access and in a safe area. The staff if professional and the facilities are great for travelers. The bus system is close and taxi's to the city center are affordable.

Review collected in partnership with Hilton Garden Inn
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Thank Vincent M
HGI Florence No... H, Responsabile relazioni con la clientela at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, It’s a pleasure to read your comment you shared with all Tripadvisor users. Thanks for your comment and see you soon at the Hilton Garden Inn Florence Novoli. Best Regards Francesco Ginanni Front Desk Manager

Ottawa, Canada
Reviewed 27 August 2014

My husband and I travelled to the Hilton Garden Inn recently (August 2014) for our honeymoon. We stayed here for 4 nights as we travelled through Rome. On the third night we encountered tiny ants all over my side of the bed on the floor. Of course, we notified the staff who sent someone up who's response was, "I will...

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5Thank Tara270
HGI Florence No... H, Direttore at Hilton Garden Inn Florence Novoli, responded to this review

Dear Guest, We really apologize for any inconvenience you had during your stay, and we really thank you for you review because your comment is helpful to understand what customers want and what is important to improve. Hoping to welcome you again in Florence, Best Regards Katharina Schlaipfer General Manager

Stockton-on-Tees, United Kingdom
Reviewed 27 August 2014

Great hotel and very good value. Booked suite for family of 3 through laterooms -great value. Hotel was easy to find from A11 being outside of central Florence, but on bus route with buses every 10-15 mins making central Florence very easily accessible. Hotel was very clean, well equipped, car parking available, friendly and helpful staff and breakfast good. Would...

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Helpful?
Thank Nick H
HGI Florence No... H, Responsabile relazioni pubbliche at Hilton Garden Inn Florence Novoli, responded to this review

We are happy to hear that your stay at Hilton Garden Inn Florence Novoli was satisfactory. Your comments will be shared among our employees. We are looking forward to welcoming you again in not only at Hilton Garden Inn Florence Novoli but also at any of our other Hilton hotels Kind regards, Anna Neri Web & Marketing

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Florence Novoli

Address: Via Sandro Pertini 29, 50127, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: RM299 - RM1,154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#50 Business Hotel in Florence
#63 Luxury Hotel in Florence
#86 Family Hotel in Florence
#91 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Florence Novoli staff and other travellers.
22 questions
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Milborne Saint Andrew, United Kingdom
6 months ago
South Milwaukee, Wisconsin
over a year ago

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Questions? Get answers from Hilton Garden Inn Florence Novoli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We had a room on each side of hotel. Rooms were similar and both fine.”
 of 5 bubbles caseyjDESIGN, 10 Sep 2016 | Read review
“Rooms facing the Garden have excellent views. Prefer rooms away from the fitness center treadmills can be noisy at times.”
 of 5 bubbles cvs407, 19 Aug 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles bjishi, 13 Aug 2016 | Read review
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